I have been meaning to take time to write a review for Jeff Philbin and the Prime Lending team for…read morea long time now--and it is far overdue. The home loan world can be a foreign and imposing place. I feel very lucky that Prime Lending handled my loan, especially under the circumstances. As a first time home buyer, I was completely green to the process. I couldn't have asked for a better company to guide me through. With Prime Lending's help, I was able to take my home from a complete dark and dank gut-job to a warm, inviting space that people compliment the moment they enter. So, when interest rates dropped and I wanted to shoot for a lower monthly APR, I went back to Prime Lending. My refinance loan spanned the first year of the pandemic, when I unexpectedly and suddenly became unemployed. We had already gone through 99% of the process when this happened. Jeff was incredibly sensitive and understanding. Since I had already paid for a home appraisal, he said he would not charge me again when the time came. He kept his word 7 months later, when I was back to being employed in the fall and we once again started the refi process. As fate would have it, I got a better rate--so there were some silver linings to waiting, as well. In a business where money can make people jaded and unpleasant, Jeff is quite simply an honest and kind person. With his leadership, he fosters a team that instills confidence that you are making the right choices and can trust the people handling your loan. In general, Jeff's team was upbeat and responsive, and took the time to answer questions along the way. I would not hesitate to go to Jeff again or strongly recommend to others. Thanks Prime Lending!

Wow wow wow!!! Where to begin?…read more Jeff and his team made financing our first time as painless as possible. And since my wife is self-employed, that is DEFINITELY not what we had expected! We found Jeff because we were considering a home that needed a renovation loan. We ended up purchasing a different property with a conventional mortgage, but we stuck with Jeff and his team because they had been so amazing from the start. From answering ALL of our many questions, to responding within minutes each time we reached out, to anticipating and heading off potential underwriting issues to avoid unpleasant surprises, they couldn't have been more helpful and professional. This team has true expertise! The PrimeLending team was so friendly, and genuinely excited for us as new Pittsburgh residents. They even went out of their way to coordinate an outdoor closing appointment amidst COVID concerns, and did everything possible to make sure we felt comfortable. Now that the process is over, we'll miss talking to Jeff, Katie, Anna, and Joe... some of our first friends in PA! If you are looking for a lender who truly cares about you and has your best interests at heart, look no further. Thank you for everything!!

Great experience Ed is a class act!! Anytime I need some advise or have a question I know who to…read morecall! Very professional and caring! Thanks again I will recommend you and your team to everyone!

Seems like most of the bad reviews are those whom are going through the VA which is saddening. Our…read morehouse was appraised for less than what we financed it for and way less than what it was appraised for 4 years ago even though we have made updates to all major appliances including a brand new 10 thousand dollar furnace and ac unit, we also updated from oil furnace to a gas furnace and had gas hooked up to the house. When we called to question I had a very unpleasant phone call with an office worker, I asked to speak to a superior in which she told me Ed was the superior and he wasn't there and proceeded to hang up on me after screaming at me and asking if I was human. I did call back and got to speak with the office manager (after I was told there was no superiors?) She was helpful and the only positive experience we had with this company. The appraiser marked that we have well water when we had a discussion in the basement that the well water was only for the outside spicket, while the rest of the house and other water outside water is all American water company, says there is no attic (he didn't ask about it or look for it) we have an attic, also listed that we have no fireplace, when we do in our finished area of the basement and a built in bar. The whole appraisal is wrong.

Dryer would not start found a fuse that seemed bad. Went in and the parts counter fella had a…read morereplacement for me before I could even show him my model number. And then he said "also check this ..", which was key because I did check that, and it revealed a bigger and more serious problem. So back I go and they had that part as well! They gave me a bit more advice on it, and I went home and now I have a working dryer :-) And I know a good deal more about how this machine works. Stellar service!

BUYER BEWARE We…read morepurchased a $2,300 refrigerator from Cabin Hill, our 4th appliance from them in about 6 months. We chose this long-standing, locally owned business because we believed we would receive reliable service and accountability. We also purchased the extended warranty on every appliance we've bought there. We were sold a defective product. Just over a year in, the freezer failed. We are now over two weeks without a functioning refrigerator, including through Thanksgiving. We lost hundreds of dollars in food and had to cancel holiday plans with our family and grandkids. The service technician spent over an hour diagnosing the issue and informed us that we had one of the most serious problems a fridge can have: a refrigerant leak, which rendered both the freezer and refrigerator unusable. We were told the repair would take nearly a full day and had to wait over a week for the appointment. After over 5 hours of work during the repair we were suddenly told that the refrigerator could not be fixed and we would need a full replacement. This was especially frustrating because just an hour earlier we were told that everything looked good and the repair would be finished soon. Instead, they said GE, not Cabin Hill, would be handling the replacement process. We didn't buy from GE; we bought from a local store expecting local support from their in-house service department. That expectation was a major factor in choosing this supposedly "mom and pop," 100-year-old business. What happened next was even more disappointing. I called today to speak to an owner, hoping that someone with actual decision-making authority might help our family. I was told an owner would return the call. After hearing nothing for 3 hours, I called again and was told the owners are never there. I was then transferred to a supervisor, who later identified himself as the highest-ranking employee on site. This supervisor was dismissive, offered no empathy, and provided no solutions. He repeatedly talked over me, refused to provide his manager's contact information, and would not pass our concerns to anyone above him. He hung up on me three times. I never yelled or swore; I was simply trying to get help. Am I frustrated? Yes. Did the arrogance, disrespectful tone towards a woman, and abrupt hang-ups escalate that frustration? Absolutely. We now have: A barely one-year-old refrigerator with catastrophic failure No usable fridge or freezer Hundreds of dollars in food loss A disrupted family holiday "Double coverage" in warranties that have produced no meaningful support A business passing everything off to GE, despite GE not being the retailer The most disturbing part is the complete lack of compassion, accountability, or willingness to connect us with an actual decision-maker. The supervisor claimed to be "in charge" but refused to share who his own boss was or how to contact them. Each time we asked, he hung up the phone. We expected much better from a company that presents itself as a caring, community based operation that has served our region for generations. Our initial experience, including excellent delivery staff was exactly what we had hoped for. But when it mattered most, that level of service disappeared completely. We have contacted the Better Business Bureau, and the Attorney General. People deserve to know the reality behind the reputation. This has been the worst customer service we have encountered, and the overall experience has left us feeling deeply uneasy about how this company does business. Proceed with caution. **The reply on GOOGLE by the business is not by an owner, as they are not involved with the business as we were told, and is not factual, see above. If it was, we wouldn't be here. Plus we called GE directly today 12.9.25, since we have heard nothing yet, and they had no idea about this issue, so more untruths. They also wondered why Cabin Hill was not handling this for us, and told us the tech cut the line too short and this is why the repair could not be completed. Lies upon lies so far. Shady stuff here folks.

I have had occasion to call Sam & N=Mary's for three different jobs. They have consistently been…read moreprompt in replying and setting up appointments and extremely conscientious in their advice regarding the repairs. Their workmanship is superb and the fees are reasonable. I highy recommend Sam & Mary's Woodworks with no reservations. ' Alyce

This business has refinished several pieces for me. They are friendly and do excellent work, and…read moreare reasonably priced. They deliver when promised. I would recommend them highly.

Avoid at all costs. The owner of "Above All Carpet and Airduct Cleaning," Joe Beining was my…read moretenant. You would think that someone who runs a company for cleaning carpets and ducts would keep his own floors clean. Think again! Filthier carpets I have never seen. He and his family essentially trashed the house, leaving me with thousands of dollars in damages and unpaid bills. Is this really a person you'd want to do business with? There are plenty of good cleaning companies in the Pittsburgh area; look elsewhere.

I was in search of a good carpet cleaning company and found Above All via Angie's List where they…read morehave wonderful reviews. I needed my basement carpet cleaned as well as my sectional sofa. I was able to get an estimate and schedule the job all via Yelp messenger which was super convenient. The day of the appointment, two men came to our house wearing masks (pandemic times!) and booties. One got things set up while the other reviewing the paperwork and pricing with me. It took them about 1.5 hrs to do both jobs. I was very happy with the service, time it took to complete and the pricing. I would recommend them!

JJM came out for a video doorbell installation at my home. I posted the proj3ct on Yelp, and he…read moreresponded that day, got a few specifics, and came out the following day. I needed wires run in a crawlspace for a Ring Canera Doorbell; inclusing drilling through the walls and powering the unit appropriately. Service was professional, he had the right tools and knowledge to get the job done where others failed. 10/10 would recommend this co many for your residential electrical needs.

John did a great job installing some light fixtures and fixing some wiring. He responded quickly to…read moremessages and was courteous and professional. The work was done well and at a reasonable price.

Fantastic experience. Picked up two trailers, and the staff was wonderful and treated me like…read morefamily. Smooth process, great communication, and honest people. Five stars. I'll definitely be back. The business did not ask me to write this review. I am doing this on my own because I was very happy with the business and appreciate all their help.

great auction as always ! im a 45 year year customer never a problem, excellant staff , always…read morerespond to questions great communication,listings are 100% on target.

While some others may have had good experiences with MRE I cannot agree. I started contacting MRE…read morenearly three weeks ago when I saw a piece of property listed on Zillow. I emailed through the Zillow site twice that week but never received a return call or email. I reached out to the MRE agent, Diane Wheeler, and left her a voicemail directly. No response. Several days later, left a follow-up message. No response. Several days later called another representative, Samantha, and no surprise but no response. Another couple of days pass and I call again. A young lady answers the phone "Hello" as if I am calling someone at home. She says I have the right number and I explain the issue. She says she is on the way back to the office, will pull the information, and get back to me shortly. No response. Another call, another voicemail, and no response. In the nearly three weeks since this started, the property list price has been reduced $8,000. That's great for a potential buyer, but only if someone returns the calls. Unfortunately, if you're the seller the lack of concern and action just cost you $8,000 because you think nobody is interested when in fact your listing agent isn't returning customer calls. I've been in sales for 20 years. If someone calls you and tells you that they want what you have to sell, your RETURN THE CALL! It's easier to make a sale when the client reaches out to you than if you have to go blindly searching for potential clients. I don't know that I've ever had this much trouble trying to buy something that someone wanted to sell!

Racheallee was amazingly helpful. We are relocating to the Pittsburgh area and she has been a huge…read morehelp, inquiring our style and wish list in facilitating a smooth move. She helped us find the best neighborhoods so our search wasn't so daunting. It was very nice for one of the first people we interacted with in this new city to be so helpful and kind. We will use and recommend her in the future for all our housing needs!