Go someplace else…read more The rehab staff were good. The remainder of the staff could use improvement in patient care. I wasn't allowed to go for a walk without a staff member, rarely did they have the time for me. I am diabetic and it took several days to get my meals switched to diabetic. My bed was too short, when I arrived, I was told they had to bring a bed extension, It several days and many complaints. It took 5 days to get a working TV set, that only happened because my friend fixed it. My first week there, I was in much pain (broken back and arm), I screamed for hours to get help. One of the head nurses scolded and threatened me for not sitting up on my own, after falling.

This has to be one of the worst places in Pittsburgh to send a loved one for rehabilitation. Their…read morestaff is so unattentive it takes several hours to get somebody to move you from a wheelchair to your bed. The food is horrible. I wouldn't feed it to my dog. There's no communication with the doctors and the different services that need to be met for patients. Again, worst place ever! Do not. I repeat. Do not send a loved one to this place. Not to mention no one ever calls you back! What's also very frustrating is people need to be taken care of and their aides are sitting on their phones at the front desk. What they should be doing is walking around to the rooms and making sure no one needs anything because let me tell you there are a lot of needs that are not being met at this facility

I served time here after having leg surgery. While some of the staff are incredible, other are…read morelazy, could care less that your call light is on and make it a routine practice of running up and down the halls screaming in the middle of the night. The night shift nurses can't / won't correct them because most of them disappear every half hour to go outside and smoke. Some of the nurses from Nigeria and Cameroon don't speak clearly enough to be working with patients. Oh, you will get the dog and pony show when you go to check the place out but it's never like that. Patient are left in front of the nurses station for hours with nothing to do. The 24 open door policy is a laugh - you have to ring a bell and get buzzed in which can take a while. If you are on one of the good floors with a private room then you won't have to beg for a shower. The top floors are the nicest but that's all out of pocket living. The food is universal across all of the UPMC facilities; this place serves the same boring menu every two weeks. You can get alternates like a hamburger or wings but be prepared for ATTITUDE. If you are eating in your room you may or may not get a replacement meal. The place can be loud even with locked units. Some nurses have true attitude and talk to you like you are five year old. Well, that is if they can get off their cell phones or stop text messaging long enough.It is a shame that the older residents are treated like crap. No sooner do they get done with dinner are nurses and aides getting them ready for bed. Is it any wonder why they are up and screaming at three in the morning. At first glace the place seems nice but if you need to stay more than a week, prepare yourself to get shuffled from room to room. Because of their complete incompetence I lost a huge chun of 2016 while they screwed around milking my insurance company.

What most people say about Canterbury is true. There are good things and bad things. To start with…read morethe bad things -- There are long long waits to get an aide which is very distressing to the person who doesn't want to go to the bathroom in their pants. They also forget people are on the pot or the bedpan. The aides get annoyed if you seem annoyed with them. They put people who need to be watched in a semi-circle in front of the nurses' desk. This is on the first floor skilled nursing section. Many have dementia and apparently don't belong on that floor but the staff says the families refuse to allow them to go to the appropriate unit. These poor people sit there and some of them call out repeatedly for something but are completely ignored, some make odd noises, some talk to themselves, they rock and make odd movements of their feet, hands and arms. Seems there is no activity room to put them in with an aide in charge to watch over them. But can't they renovate a couple of rooms into a space for them? There is a very very large room at one end of the hall and there is a ton of room in there for these patients who are in front of the nurses now and an aide can look after them in that room. Why isn't this space used? Some are in severe emotional distress but nothing seems to be done to help them. The nurses and aides will say they tried but then they just give up. There's noise during the night as some patients continue to call out for friends or relatives or aides for help. The frustrating thing is, the aides will say nothing can be done. So SAD!!!! It seems to me that some reorganization is needed. And maybe they need to spring for higher salaries to get good people who will stay!! So lets look at PT. Again what reviewers say is true. They have good PT and OT therapists but you can see they only have very limited time and it seems like limited interest in helping a patient progress further. At a certain point they declare the patient is not able to improve and then they have to check out and go home based on that declaration. I've seen other nursing homes where PT is very very willing to keep on helping a patient back to their best possible condition and will keep on trying. Maybe success is slow but it is success. So if this is rehab, I think they should change their attitude and try to give more instead of forcing a hasty exit. What's the point of sending a patient home before they are ready and then getting them right back again after they fall? Canterbury has a large garden outside with a large trellis for shade. It is a good place to take your loved one for a stroll in a wheelchair or with a walker, drink some ice water, eat a snack at a table, and look at the lovely landscaping and flowers. This is a huge plus. The lovely sunroom next to it is also ideal. They have many fun activities geared for the elderly in the dining room, and occasional things to do in that very large communal gathering room I mentioned. It has a piano. They have special services like beauty salon, hearing, vision, etc. and a podiatrist that once in a great while shows up but is always booked. Beauty service is also always booked. Their administrative staff is warm and friendly. I would like to see them do a serious makeover of their aides situation, their too-fast PT situation, and their location of the dementia/must-be-watched patients into the communal room with an aide to talk to them, ask them questions, and do whatever is needed to help them be their best selves. I also think they need to pay their help more instead of paying too little and griping when they leave for a job with more pay. Why wouldn't they? Thank you for reading.

I went to CRS Outpatient services for both occupational therapy and physical therapy…read more The occupational therapy was with Rudolph who was a great guy and very helpful to me and my back and neck condition. The physical therapy was with Adam and he also was great. I definitely would go back to CRS outpatient therapy if I needed to. If you are looking for a great physical therapist I highly recommend CRS Outpatient

After re-injuring my shoulder (labral tear), I thought my weightlifting days would be over…read more However, the incredible staff at CRS got me back to full range of motion and 80% strength in just a few months! I'm happy to say that with two more months of PT on my own, I'm now at 90% strength, something I didn't think possible. You get an incredible amount of attention and personalization here; the therapists all listened to my lofty goals and then pushed me to achieve them. This is a teaching center, and so there is always someone with you even if the main therapist is busy, something I have not experienced at other clinics. There are two gyms that are well-stocked with various equipment, and the staff are great at suggesting at-home versions of exercises where your home setup falls short. I hope I don't need to go back here, but I wouldn't hesitate to choose CRS again should the need arise! They accept both referrals and self-referrals, although you should check your insurance coverage before self-referring.

These people are responsible for so much of my children's success. I am forever grateful for all…read morethat they've done to help us. Sensory Link Pediatric Therapy is the best place in our area for occupational, speech, and physical therapy for kids with a wide variety of needs. The owner is an occupational therapist (OT) who treats kids at this location. She is personally invested in the success of the business and the children that she treats. We've been seeing an OT here since they opened over four years ago. A few years ago we added speech. They emphasize sensory input to help regulate and get children back in sync. They have several excellent feeding therapists for children that have trouble eating certain textures, moving food within their mouth, swallowing, gagging, or aversions to certain types of food. They are also excellent at helping children with hand writing and use the Hand Writing Without Tears system. Every employee here loves kids & their job. They work hard to personalize services to help each child to achieve their maximum potential in life and to close the gap on developmental delays as quickly as possible. Their new location is in a bright, beautiful, eco-friendly building with lots of room for the kids to run, jump and have sensory fun. They have a large waiting area with lots of toys to play with while the children wait and to keep siblings busy during the appointment. I noticed lately that many of the children like to stay after their appointment to play in the waiting area a little longer. This place is fun, professional, and effective. We love Sensory Link!!

I had such a wonderful experience at Evolve Wellness Spa in Shadyside! I came in today for a…read moremassage with Fox and a facial with Maria, and both were absolutely amazing. They were both extremely kind, professional, and made me feel comfortable and cared for throughout my visit. The spa itself is beautiful, clean, and has such a relaxing atmosphere. I really loved that it isn't a typical spa office setting. It's located in an older Victorian-style home in Shadyside, which gives it a unique and cozy feel that adds to the overall experience. Even the front desk staff (I believe her name was Laura) was so welcoming and friendly. Everyone I interacted with made me feel right at home. I originally came in because I had a gift card, but after such a great experience, I will definitely be returning for future massages and facials. Highly recommend!

DO NOT COME HERE!! If I could leave zero stars, I would. I got a massage from Evolve and the woman…read moretalked to me about how I need to come back and get more frequent massages SIX TIMES during my session. I just wanted to have a silent relaxing massage but all she did was try to upsell and it took me out of the present moment. Not relaxing at all I was so annoyed.