To preface, this review is 100% based on the phone service and the food delivered to my room at the…read moreArmy Lodge, due to COVID quarantine required after arriving in country.
So, the good...
English, they're on base so they obviously deal in dollars, not Euros. Extremely extensive menu! They include a free bottle of really cheap wine with your order. They deliver.
The bad...
The person who answers the phone to take your order has a really thick accent, and he's just not that proficient with his duties. Every single time I call and try to order it takes him two or three attempts at punching in my credit card #. On more than one occasion, items I ordered were omitted. On another occasion, it wasn't forgotten, but they supposedly forgot to charge me for it, resulting in me paying in cash at the door.
I know this is pure speculation, but the thought crossed my mind that this was an employee scam. An attempt to pocket some extra cash.
Even after asking on several occasions for paper plates and napkins they were ignored. Almost as if they know those in quarantine are at their mercy and really have few other choices, so why bother going the extra mile?
In summation, the food quality is hit or miss. A few items, e.g., the chicken cordon blue = really good! Pizza isn't bad. Spaghetti? Pretty dry! Food hack tip... order their cheese soup and then pour it on the spaghetti, mix thoroughly. You'll thank me later.
Once out of quarantine, will we try them in person? Probably, that will be the final determining opinion.
Cheers!