Gorgeous and historic hotel, amazing views of the river and old town. Impeccable in every way,…read morefantastic rooms with high ceilings and balconies that open up to postcard quality views. The location allows for walks throughout the city and parks, museums and zoo. Breakfast on the outdoor esplanade is not to be missed, best to forget calories when one approaches the patisserie cart, everything is superior. Order Eggs Royal, and be changed forever! The teams are polished, helpful and very friendly. Can't wait to stay there again.

The bar is amazing, truly a quintessential experience that matches the vibe of the city of Bern…read more The interior is beautiful and the hotel staff is very friendly and helpful with options regarding the drinks/snacks. Would recommend to stop by if you're in the area!

Upon calling for reservations for our honeymoon dinner, the host doesn't seem to understand English…read moreas well as the other locations we have visited. We were immediately greeted and seated by the host. NOTE: Some of the servers did not understand us. The manager serviced us and was never seen again. Service was rather slow or they were avoiding us due to a language barrier. We ordered our food and drinks in one go. I noticed others had butter for their table, we weren't offered any. The amuse-bouche was delicious. I let the server know I'm pregnant. They didn't really give us an explanation of what the dish was. Mine was a bruschetta with a quail egg. Delicious. Worth ordering. My husband ordered the lobster risotto and I had the Rindsragout. We shared the white wine soup with Zander fish. The mushrooms and pomme puree was delicious. Lobster was tender and juicy. Fish was tender Service was subpar, again I believe it's because we are American and only spoke English. The locals were treated very bery well. Haha wish i was a local. I wanted to order hot water for my tea but a server wasn't present. My husband's drink was also empty during our entire meal. Dessert was amazing. We had a pineapple merengue looking dessert. I didn't catch the name. The bruschetta and dessert was the highlight of the meal. Prices were fair. The interior decor was unique. OVERALL: Wouldn't come back here during the summer when we visit again. It was the service that turned us off. Food is 3 out of 5 Service is a generous 2.

Overall I liked the food, but found prices high even by Swiss standards. The daily lunch menu is…read morereasonable at 24 CHF, and includes a meat and vegetarian option, and starter. When I went there was a tomato cream soup to start. This was very tasty, and came in a huge portion (easily enough for two), accompanied by bread. The main was pork with apricot/rosemary sauce, potatoes, and two large white asparagus spears and one green. This was all good, though the pork had some excess sinew in some areas. My friend had the sea bass, which was 45 CHF for a rather small portion. This was accompanied by veggies and potatoes. Both our dishes were good. I often find Swiss German restaurant food too salty for my taste, and everything here was well seasoned. A caveat if you want a quick lunch: we were the first to arrive for the lunch service, and even then it took about 35 minutes from ordering to have our main courses served. The servers were friendly and professional. I liked the ambiance of the place; there are a couple rooms inside, and the garden (where we sat) has a cozy feel with a tree covering part of the space. The only downside of sitting outside is you can hear the cars and trams going by. To sum it up, the food is good and a reasonable value if you get the lunch special. Pretty much anything else will feel very expensive (e.g. 75cl bottle of water for 9.50), and to me the food is solid but not special enough to warrant the prices.

Go here! Muri and the food made this a chart topper on our trip here in Switzerland! Thank you for…read morethe stellar experience! Cannot suggest this one enough! The best!! When you're finished with the #34 pasta dish and delicious ripasso wine you'll have some incredible after dinner drinks!

Beautiful location next to the river and away from the central city. The funicular makes it easy to…read moreget to and from the hotel. up and down. The room was relaxing with a large comfortable king+ bed. Restaurant was also excellent with high quality local products. Most outstanding was been the incredible staff. From the front desk to the restaurant, the service could not of been any more helpful and responsive with a genuine interest in your enjoyment.

Excellent menu and wine in the quiet historic part of the city with plenty of parking. Very…read moreprofessional staff. The place breathes high quality cuisine and service. Cheaper than the top ranked restaurants yet value for the price is better.

Our waitress here was very, very nice. I wish her courtesy could play a bigger role in my rating…read more It started with a tiny bowl of potato chips as the welcoming dish. All meals come with a salad instead of a vegetable, but there was no choice of dressing and it was bottled ranch. The dinner consisted of the protein and French fries. Neither was special in any way. The high point of the evening were too local wines that we liked very much, and so did the fruit flies that kept getting into our glasses. Three were drowned, but two escaped to drink wine another day. There are not a lot of restaurants in this area, but this is not the one to waste $50chf per person on.

Good selection of fish dishes with local freshwater fish. Egli (perch), Felchen and Zander. Most…read moreare available fried and à la meuniere. The Felchen meuniere we had was great, lots of capers and a good chasselas from Twann (house wine).

I moved to this hotel from one of its sister hotels in La Chaux de Fonds at the recommendation of a…read morecolleague that had recently stayed here. The hotel itself is in a really great area, right on the lake with magnificent views depending on where your room is located. I was in Room 201 which was a corner room with perfect views of the marina and lake. While I was pleased to be able to obtain a room with air conditioning during one of the hottest weeks of the year, I was disappointed that the a/c would not go below 24 degrees celcius. I ended up emailing the hotel staff and they did correct it the next day. After the 2nd night, however, the a/c would start to make loud squeaking noises during the night which caused me to have to turn it off. The room itself was spacious with a comfortable queen size bed. I was definitely not pleased with the shower as it was very narrow and the shower curtain would end up sticking itself to you. I'm all for exercise and I didn't mind having to go up and down 2 flights of stairs each day for 6 days as the lift was broken, but I didn't enjoy having to carry my 60lb luggage down the stairs. Perhaps just really bad timing on the lift breaking but it was down for several days and not sure how many more even after I checked out. The hotel was just ok. Wasn't really a fan and I'm not sure that I would stay here again even though I will have to visit the area again for work in the very near future.

Lovely hotel, I'm here for work and it is convenient to the city center. Rooms are clean,…read morebreakfast can be included, hotel staff is a mix of bilingual, English, French and German. Very helpful staff. I prefer a quieter room, so pick one on the city side if you would like your windows open. While beautiful on the lake side, they are directly on the main walking path and near several good restaurants that are open until 10 with an open patio beneath the windows. Else enjoy the city and the people. Definitely will be my go-to hotel in the area. Easy to access the shopping district, a variety of restaurants from Swiss fare, to sushi, Italian, and pub food. A broad range of price tags for the high end to the economical.

Amazing cuisine! Very busy so call for resv. Very nice service but no English spoken or on menu…read more The "Surpris" was excellent. Expensive but worth it!

Stayed overnight closeby and came down to Twann, a cosy little village locked in by a big street…read moreand a busy railway, to have dinner. The Fontana looked very nice and a bit upmarket compared to the other 3 places in town. The staff was friendly and the food ok, though given the price one could have expected a more professional staff and a bit more fantasy around the food ! Old style dishes, well done but not inspiring. Probably the more folksy places around town offer the same with less of a pricetag !