Richie recently helped me out on a plumbing leak above the ceiling I never dreamed I could fix. He…read morenailed the issue, provided excellent instructions and supplied all the parts. This is the typical (5) star value this landmark business provides saving DIY homeowners money and frustration. Move over YOUTUBE/Home Depot!

Sold me a bad propane tank, not happy as it's their tank and their valve, should have been testedread more

I like a "ladies hardware store", because it's got unusual things that ladies need, and it also…read morecarries the regular hardware, and this is a great ladies hardware store! The help goes the extra mile to not only show you where the item in question is, but if they don't have the item, they'll tell you. I think this store is great!

I'm relatively new in town. Typically don't like large stores and I prefer to deal with small…read morebusinesses one on one. I walked into Denville Hardware looking for a nut and bolt for an odd piece of music equipment. I was greeted by two fellows at the front counter who immediately directed me to aisle 12. In aisle 12 I met an another fella who opened one draw pulled out two wing nuts and one fit. Amazing this is a great old-time hardware store with everything you could possibly need. In another city I used to go to Jager. Denville definitely has more selection and excellent service. Far superior to the big stores. This is now my go to spot. Thanks very much!

louie (?) found and sold me the perfect fuse replacements for my light strand…read more what took moments here would've taken (many) minutes at the huge stores (I'm not one to name-drop)

Very helpful staff and that means a lot to me. Staff have consistently helped me to solve 'do it…read moreyourself issues.' I like that they care and that they are so competent.

Well-stocked for a small-looking place. Excellent fastener selection for common and esoteric…read morelittle screws, washers, etc. Very limited selection of plumbing fixture cartridges etc. Good, clean, organized local mom & pop shop alternative to the big stores. Keep them fed!

I'm old enough to remember when my family first moved to this town during my teen years and there…read morewas a bowling alley in this location instead of a hardware store; said bowling alley long gone now, although you can sort of ascertain the configuration and outlines of that bygone "pleasure palace" for what passed for the working-class in Bernardsville (I can't imagine that the blue-bloods up in the posh Bernardsville mountains ever bowled; if they did, they probably had their own private bowling alleys set up on their estates) when you step into the store. It's a relatively small space, but I can't imagine not finding what you need down its narrow aisles and on its fully-stocked shelves. My hardware needs are very limited. I'm not a "do-it-yourself" kinda guy. If I can nail 2 boards together without smashing my finger with the hammer in the process, I'm ahead of the game. Every couple of months, I buy an air filter here to replace my old one. And...that's about it. Although, I've occasionally had other "hardware" needs, and Bernardsville Hardware has never let me down. When I needed a new flashlight, I bought it here. When I needed a kitchen timer, I bought it here. And then there was that mouse... Years ago, my sister "gifted" me with a cat I didn't want, and didn't know was feral (believe me, this isn't one of my long-winded, irrelevant asides; it's germane to the review-- at least, I think it is). In short order, my furniture was destroyed, and I had semi-permanent red stripes up both of my arms, the result of my misguided efforts to be nice and friendly to the cat, given we both were sharing the same abode. I've always had a deathly fear of rodents and I figured...if nothing else...the cat would be useful if any somehow managed to enter my "mancave." When, years later, the cat was on its last legs (and, believe it or not, I cried like a baby when I had to put it down), I was writing at my desk when I saw the cat acting in an odd, uncharacteristic manner. I couldn't figure it out until I saw a black rodent's head poking out from behind the corner of a nearby box. I'm embarrassed to say that I threw myself out of my chair, and yelled, "KILL IT! KILL THE MOTHERF****!!! KILL IT!!!" (So much for all that pacifistic Buddhist literature I had been reading...) My cat was unequal to the task, evidently thinking the mouse was an entertaining visitor, rather than a nauseating intruder. Practically unhinged, I drove down to Bernardsville Hardware, and asked in desperation what I could do. The man unlucky enough to draw me as a customer (although he was very nice) explained to me the process for killing a mouse, provided me with glue traps and an old-fashioned mousetrap, describing how I should put some peanut butter on the trap and leave it up against the wall, where rodents tend to run and defecate. I did as he suggested, although I was in despair, thinking this wasn't going to work. I went into my bedroom to try and read, listen to music and pray to a God I wasn't sure I believed in that this was all going to come out alright (but then what in my life ever does? Boo, hoo, hoo!!!...anyway...). I heard no sound, no indication that things had worked out as the hardware employee had predicted. But when I went to hazard a look, the trap had been sprung, and the intruder was dead (I'm actually glad it hadn't gone to the glue traps; I mean, I wasn't sure what I was supposed to do when the mouse became stuck to them...Was I supposed to batter the mouse to death with a nearby golf club as it tried to free itself? I was still an executioner, but the old- fashioned mousetrap seemed like a more merciful death, at least to a timid soul like myself). (For the curious, I think the mouse wormed its way through a screen door when I was working out in my living room during the chill of November, and I had the glass door open. At least, that's what I think. I've never been bothered by rodents since, thankfully.) My girlfriend at the time lived down the hall and had a fireplace, so I asked if I could borrow the fireplace tongs to dispose of the mouse. Laughing at me and my distress at the thought of touching the thing, she agreed, but I can't help thinking that's one of the reasons we broke up not long afterward. Or maybe it was something else. Anyway... Parking in the front can be tight, but there's ample parking off to the side. Inside, they even have a machine providing popcorn. I've never availed myself of it, but it's a nice touch. Employees are friendly enough, although the last guy ringing me up took my $20 bill and held it up to the light, examining it from one angle, and then another. This isn't the only store where that's happened, and I get it that no business wants to be ripped off by someone distributing fugazy currency, but it was a bit off-putting. Still, this is a close and convenient store for my limited hardware and mouse-killing needs. And I'm a big supporter of small businesses. Recommended.

Outstanding pleasant people. Small town hardware feel with everything you need…read more My particular situation was I needed the new key cut for vehicle. They just recently installed the chip reader and after a couple of tries using a broken key as a template he was able to get me a key that actually works. Much much cheaper then other places and certainly going to dealership dealership

Left two chain saw chains to be sharpened. was told it would take 2 weeks. after a month, they…read morestill werent done so i took them back. will use some place else more reliable.

I love this place. There are a lot of hardware stores in this area, but at this place, the…read moreemployees go out of their way to provide advice. That's really important when most shoppers are ambitious, but relatively clueless about most home CONSISTENTLY THE BEST HARDWARE STORE IN THE AREA. They have everything and go out of their way for you.

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

I went to several auto stores for a bolt I broke in my car. Last store told me to go to Sheaffer…read more Sure enough they had the right size bolt for me. Sometimes you have to find a store that's been around a long time and not go to the local home center.

Today, I was reminded of what best in class service looks like. I needed some special screws and…read moretools to finish a small project at home. I showed the folks there what I needed and they treated my request like I was spending a few hundred dollars. When I got home, I found that I needed additional tools to complete the job. I ran back, explained the challenge and with their help, I had exactly what I needed to get the job done. They were fast and friendly. The store is a candy shop for folks who work with their hands. Lots of top quality goods at fair prices. On top of that, they offer the kind of service that I thought was gone forever. My new favorite store.