Upon original presentation to the hotel, the canvas is beautiful. Front desk staff was pleasant;…read morenot overly friendly but cordial, if that makes sense. Check in was quick & easy. Now to the Cons: We received the keys to our 1st room...yes I said 1st room....are we tracking? Ok, Once we arrive to the floor, we instantly see tape repair to multiple areas in the hallway carpet. Once we get into our double room, we don't immediately notice any issues until we start getting ready to go out. We discover the sink faucet starting to leak constantly. By day 2, I decide to go ahead & report because this is a business & repair is necessary to keep rooms available, right? Upon reporting, the maintenance gentleman makes us aware that it can't be fully repaired, parts aren't available, therefore 2 choices; stay in room with leaky faucet or move rooms (my friend elects to stay in room to avoid moving all her stuff). Maintenance then tells us about 30 mins later that now we have to move rooms because we no longer have hot water, secondary to the faucet change attempt. We then get to the front desk for room change. Per manager, no discount on the room pricing however, we were provided Dining vouchers, $25 each, for the 3 of us (up to $75 total). Ok fine! Now we get to our 2nd room, which is a little larger, corner room BUT, the shower faucet now has the same issue. At least it's spewing into the tub sooooo, I noticed the desk manager, as awareness, apology was received, No, we didn't change rooms again. Why? that room probably has a leak too. we're over it at this point. Dining: The next morning, we go to breakfast with the family & use our vouchers. Large open dining, plenty of seating, bar doesn't open until 4p so, no mimosas to ease the pain of our encounters up to this point. Being that we're in New Orleans, I expected a "wow factor" from the cooks but in reality, we got a bit of "fear factor". Let me just say that I wasn't expecting "sliced cheese" to be in an omelet or on scrambled eggs, nor expected sausage links to be in a croissant breakfast sandwich. what happened here? Who knows. The great thing is, the waitress remained nice & attentive to our large party. We appreciate you Ms Shelly. Overall, hotel updates, food quality & better customer satisfaction is warranted here; esp for those visiting with longer stays. More is expected from a Marriott to remain marketable. Let's get it together Lakeway Metairie. The shell is too pretty to be fooled with lackluster inside.

The person checking me in was Devin. He was such a nice man. I had four rooms to check in. He made…read moresure to accommodate everyone's needs. The location is quite nice. However some floors need to update the carpets. The bigger rooms were nicer. Smaller rooms were traditional. Lounge and their staff were spot on. The valet person was very polite and professional as well.

Where do we begin? This past weekend we had our daughters Quinceañera at The Alexander Room &…read moreTerrace. Mrs. Cindy was incredible to work with throughout the entire planning process. Venue- The venue space was large enough to hold our guests of 150 comfortably. The added drapery and greenery to the chandeliers was such a beautiful touch that complemented our decor. We loved the option that our guests could go outside on the terrance and enjoy the sunset. The bridal suite made for beautiful photos and comfortably could fit a small bridal party. The extra touches of tissues, mints, pins, and other odds and ends that may be needed was such a thoughtful touch. Staff- Our family made several comments of how great the staff was! Everyone was so nice and helpful! Lots of smiling faces and exceptional service! Mrs. Cindy really made sure to listen to every detail and made it happen! From set up to take down she was there and made it 10x better! She checked on us regularly throughout the evening and made sure every thing ran smoothly. Budget- One of the main reasons why we choose The Alexander Room was because they offer a "Special Events" package. Since we were not hosting a wedding, we had the option to customize a package that better fit our budget. We had the option to add on certain items should we have wanted them. Food- There was an array of food options to choose from for our event. Each item we choose was absolutely delicious and Mr. Timphony ( the owner), was the chef. The Gumbo was also delicious! All and all this was a 10/10. Not a single thing to complain about. I absolutely recommend The Alexander Room for any event! They have been such a pleasure to work with! The Alexander Room and Terrance is absolutely Metairie's best kept secret when it comes to Venues!

I attended a workshop here this week and have mostly good things to say about the facility. First…read moreoff, I had no idea it existed, do it was a nice surprise. It's located near Lakeside Mall in Metairie and shares a parking lot with other businesses in the building. Parking was a breeze the morning I was there. When I arrived I was pleased with the attentive service I received from the staff. They had breakfast service set up buffet style and the food was good. Almost as soon as I sat down, I of course spilled my water. I swear, I'm as messy am eater as a 3 year old. As I was looking for napkins an employee noticed what was going on and swooped in to clean up. Lunch service was much the same. It was a health insurance seminar, so they were challenged to find appropriate foods, and did a pretty decent job. Deli sandwich fixings and gumbo. I might have gone with a grilled chicken and veggies option and maybe offered brown rice with the gumbo. Their options were very tasty though. The staff was good about clearing the tables and they were friendly. The room is large and was very clean. There were a few chandeliers and there was an available stage area. The bathrooms were adequate and clean, but there were no paper towels available. All in all it's a nice space. Sort of a blank canvas that, with some decorating, probably dresses up nicely. It was perfect for the daytime event that I attended.

The venue was so cute! I was there for a Yelp Dinner Party event in September and The Lakehouse did…read morenot disappoint whatsoever. It was very spacious, clean, and aesthetically pleasing. It's very close to the Lakeshore so you can see and feel all the boaty vibes from the area. Nice service as well. There are parking spots all around the area as there is a big parking lot across the street. If you ever need a venue for any event, I'd definitely recommend this place.

Today I had my first time being here the place was really nice it looks so good& the experience was…read morejust nice. And we went by the sunset and we took a photo and it was a beautiful photo. And then the service was really kind they were really kind and they were patient. And then we were there for Judge Nicole Shepherd's party. I recommend this place to you it was really nice if I could write it higher I rated at 100 stars!!

If you are looking for a venue to host an event at look no further than The Venue. Dee and her team…read morewere amazing. I talked to Dee on a Tuesday and we were able to host the event Saturday. I highly recommend letting their caterer handle your food because the food was delicious.

If there were 20 stars to give I would give them. This place was EXACTLY what was needed and made…read moremy birthday lunch complete. From the initial contact until the day of the event, and I thanked Dionca (owner) for allowing us to book, every interaction was professional, courteous, and they went of out their way to ensure we were taken care of coming from out of town. This relieved SO MUCH stress! They were just as passionate about the success of my event as I was! They cared, and that impressed me. They offered every service needed to ensure we were satisfied and didn't want us to have to do anything but enjoy each other. That's excellent service and was definitely noticed and appreciated. The cleanliness was unmatched and the setup was perfect and tailored to our liking. You don't have to look further than The Venue for an event space in New Orleans. If I were to travel to NOLA 100 times this year and needed an event space, I would book The Venue 100 times! Thank you to Dionca and her family for having us and I hope to book again soon!

Wooo! Love getting an FtR for an historical site. If you've been to sea lighthouses along the…read moreAtlantic coast....this is nothing like that. It's short and squat and built in 1838. It guided ships along the lake to the canal that accessed downtown NOLA. For most of my life, it was just kind of there. According to the historical timeline on their website, the lighthouse was owned and in use by the Coast Guard until 1999....I'm not sure about that in use part. But it was one of the many structures damaged in the aftermath of Katrina. It was actually knocked off it's base and landed at an angle. There was a huge fund raising effort to rebuild the lighthouse and the create the education center. When I passed by today, the lighthouse was gated off and closed but it's still pretty to look at from the road...or from the Point. Now I'll just have to make it back to see the inside exhibit.

We rented the lighthouse grounds recently for an early evening party. Beautiful setting for the…read moreevent. There was a nice sunset on the lake as we were setting up. The food and drinks were placed on tables on the concrete Lighthouse Breezeway (under the raised lighthouse which is raised about one story above the ground). The guests mingled in the Fountain Plaza where the tables and chairs were set up and could stroll along the Lakefront Lawn to look over at the Point and the boats sailing by. The weather held and people had a good time. Restroom facilities are in the Education Center/Gift Shop. The event ground is wheelchair friendly with ramps to get to the different levels.

I was in New Orleans for a week-long conference and most of the parties I attended were catered by…read moreMessina's. Everything I tried was delicious! The food was plentiful, nicely presented, and different at each event. The staff were friendly and professional. I would hire this company to cater a special occasion.

WOW!!! Where do I begin? 1. The service? EXCELLENT,…read moreOUTSTANDING, TOP RATED 2. The food? INCREDIBLE, 5 STAR, BEAUTIFULLY PRESENTED. 3. Professional? ABOVE AND BEYOND! LAUREN was A PERFECTIONIST, the TEAM was AMAZING, the food SPECTACULAR! Each of our guests commented on how wonderful our reception was. They have gone on and on about how great the food tasted and how gorgeous the presentations were, as well as how friendly, efficient and helpful were the wait staff. Messina's dedication to making each event they cater absolutely perfect was obvious from the first day we spoke! If you are looking for a team of consummate professionals that deliver a delicious and beautiful menu, look no further. To Lauren and the entire team, from the bottom of our hearts, we THANK YOU! (We highly recommend anyone who wants the very best to use this company. You can thank me later. )

I've been here for a couple of meetings held by a local organization that I'm in. Basically a large…read moreroom with a kitchen in the back and a small office. The ladies bathroom is kind of... odd. The lectern is pretty darn tall for an average-sized lady.

An alright venue for monthly meetings. Gets cramped though with the tables so close together.read more

I attended a baby shower at The Crossing. I thought I was going to leave here hungry; that was a…read moresignificant misjudgment on my part! I tried their carrot soufflé, mac n cheese, shrimp pasta, turkey, jambalaya, gumbo, and caesar salad. The food was great. The A/C was blowing, the space was very clean,and the staff worked well together.

The venue is always so nice and accommodating. This is a great place for a shower, small wedding,…read moreor rehearsal dinner. It's a convenient location with parking. The staff are very friendly and helpful with planning and the day of.