I have had at least one child at Planet Child Care for 7 years. The teachers have always been amazing. And I hate that they will be undeniably lumped in with this mess. During the isolation period due to COVID-19, my family was instructed via government orders to stay home unless essential to be out. However, Planet Child Care decided that even though we shouldn't be leaving our house they could still charge full tuition. The government orders stated childcare facilities could remain open for essential employees only but Planet has decided to exploit that and the families who are without pay during this time. It's sad and sickening that I've been part of their "family" for so long but I guess all my kids were to them was an extra paycheck UPDATE: since posting this the director reached out to me to argue that she wasn't charging families if they weren't getting paid. I sent her a screen shot of the email I sent about a week prior stating I was no longer receiving a paycheck. She ignored that but continued to email me to argue that I was the only one complaining about still paying full tuition (which maybe I was the only one complaining to her but I spoke with several other parents who were equally upset, just keeping it to themselves). After fully deciding to remove my daughter from that school she sent a letter out that she was no longer charging tuition to parent not bringing their children in. I will not be sending my daughter regardless, but I can't believe she spent all day arguing with me just to change her mind anyway. read more

Planet Child Care Center - My email to Julie, the director replying to an email sent on March 24. She has yet to acknowledge this email - Child Care & Day Care Near Me - Saint Louis, Missouri

I was pretty reluctant to write a review about this place due to the fact I had a friend who not only referred me but worked here. The first time I came to look at the place I was greeted by nothing less than a stale cracker. Karen, the office manager I assume, attempted to show my husband and I around the day care with little to no enthusiasm. Our questions we vaguely answered to say the least. The only thing that kept me interested in the place was the fact that I knew someone who knew my son and I and that made me feel comfortable. When I left my initial visit I was given paperwork to fill out. I started my son right around the new year where he was enrolled for three day which in result with one of those days being a day where the day care was closed. No one explained to me that tuition would be the same regardless of it being shut down or not and this being my first time putting my son in daycare I was not aware. I messaged the daycare trying to understand why I was paying for a day that he was not even able to go and I was told numerous times to refer to their handbook. Confused I kept questioning where is stated in the paperwork I was given where it was. Karen dismissed my question as if explaining to me what I didn't understand was a waste of time. The next day I brought my son and was actually given the handbook that explained everything which was never given to me in the beginning. Because of Karen, we decided to take my son out of this daycare. Because of Karen, and her lack of personality I was completely turned off of this daycare. Other teachers may be great. But I personally could not get past my initial visit and the terrible service provided to the parents. I could not get past sending my son somewhere, where I myself couldn't get help or questions answered. read more

I'm getting so frustrated seeing their bus arrive 20 minutes late for a kid pickup. That child sits waiting and no one else is around. Twice this past month but has been going on for awhile. read more

I love planet Child Care! This is the ONLY day care that I will allow my children to attend. The staff is amazing and very welcoming. Anytime I drop my daughter off she always runs to her teachers to hug them. That assures me this is where my daughter belongs. The owner is there every day which tells the parents she cares about her business and the kiddos that attend there. During the summer they have numerous activities going on through the week and my one year old loves water day. If you're looking for a day care for your child I highly recommend planet Child Care. You will see for yourself you will love this place! It's been open for seventeen years for a reason. read more