I travel a lot, so use PF facilities across the country. By far, this was the cleanest one I've been in. Over the weekend I saw a staff member OILING the machines. Never seen that before, anywhere. Makes a huge difference on the feel of the machines. Staff was friendly, locker room was clean, but the maintenance of the machine is what jumped out at me and prompted me to write this review. read more

I wish I never joined this place. I was desperate for a gym while visiting family over a year and a half ago. I canceled my membership in writing multiple times as I do not reside in Ohio. I live in California. Yet, when I called to inquire about the monthly charges, the staff told me to send an email, which I have sent several times. The manager, "Jason" tells me just now after a year I need to send the notice via the mail and that email isn't good enough. When I tried to explain the situation - he unprofessionally mansplained me into oblivion with "it is in my contract " several times. Weirdly, email isn't considered in writing for him. I knew I was in the middle of nowhere but in the digital age most businesses accept email notification as "in writing". Ironically, they have a member app for check-ins and upgrades but do not accept email notifications. Way to game the system to make that recurring $10 bucks a month. Their unethical staff has been lying to me for over a year about the email notification to milk me for the lousy fees. I had to get stern with the "manager" to get him to tell me the truth about their written notification policy, which is against most modern-day business practices. I am contacting the Corporate Office and the Better Business Bureau since its well over $100+ in fees now. AVOID THIS PLACE. It's a scam. The gym has the worst fitness equipment I have ever seen. I was just desperate for a treadmill. Definitely not worth the money. Drive to Canton or go to YMCA. read more

Staff is super rude. Was on the Treadmill practicing my German for my test (repeating words and sentences in German) And I was approached by employee saying I can't be on the phone.. I wasn't on the phone. Employee Literally said "then why are you talking?" Excuse me?? Then canceled my membership. TJ check your attitude girl some kindness won't kill you.. read more

Very clean gym but they keep it extremely cold inside. It's very tough to get a good workout in when it's freezing. Brought it up to management and they could care less. If your going to workout here bring a snowsuit or risk hypothermia!! read more

If you're going to go during any kinda sporting event, get there early. Moreover, they only put games on a couple of TVs - 2 at most. Beyond this the Alliance PF isn't bad, & your health is more than worth the $10.00 - $20.00 a month you'll pay for a membership. My only other gripe would be some of the "extra staff". Seriously, keep your eyes out for the trainer, moreover, he enforces all the rules no one else seems to care about. The rest of the staff isn't terrible - mostly. Ps: Make sure to hit the massage chairs & hydro-beds after your work out! Pss: I wish they would bring back cloth towels. The paper towels are terribly inconvenient. read more

The place was very nice. Modern PF, nobody there at a normally busy time. I know why...the machines have hand towels not the paper disposable kind. This is a health hazard and a half. You can't wipe something off with the disinfecting solution and keep using the same towel over and over. This needs to be fixed right away. Its like using a dirty sponge to wipe off the tables at a restaurant. I can think of several virus type things that survive very well outside the body and non are good. Gross read more

YES! My second home. I have been to a couple different Planet Fitness facilities and I like this one the best. I am so happy I live 4 minutes away from it! Very convenient. The machines are spread out so you don't feel like you're running into people all the time. They have more than enough cardio machines. It definitely does get crowded if you go at certain times and it can be hard to get to some of the machines you want (especially the stand up rope/row, etc. machines), but it's worth the wait. Everyone is friendly and respectful and usually asks if you are done with something before they butt in. I love working out here! This is definitely my gym! Prices are on point to, and they have decent tanning beds which I use from time to time. I need to take advantage of the massages more. I could spend all day here! read more

This Planet Fitness is brand spanking new. I normally go to the PF in Tallmadge but this time I went to my mom's PF in Alliance because she has been gushing about it ever since it opened. I thought my gym was nice but the one in Alliance blows Tallmadge out of the water! The manager at the Alliance location does an amazing job. Everything is completely spotless and the staff are very friendly and knowledgable. I was very pleased with the newer equipment and kind of wish we had all this nice stuff in Tallmadge. The locker room especially. The lockers themselves are nicer and you don't have to slam them to get them to shut. I also liked that the hydromassage was chair shaped rather than a bed like my PF. Overall, very nice facility. If you live near this PF, I highly suggest giving it a try. read more

Very deceptive in bringing new gold members on board - beware! You have to pay a buy out fee! Also they are very happy on the alarms even when someone is just trying to lift a little more. Thanks for the pizza though, that's great. read more

They kicked me out of the ab circuit section when no one else was in there because I wasn't going in order??? I have gone to this PF for 3+ years and no one has EVER done this to me. The girl with the black/blue hair was extremely rude. read more

I had a membership for me and my two daughters. I went there this month and told the guy I needed to cancel all 3 memberships he said ok. Entered some some stuff on the computer and told me to sign and said I was all set. Now I have two more withdraws for membership fees so I called and spoke to a girl and explained that I had cancelled theses memberships. She then informs me I didn't sign enough times to cancel all 3 I told her I signed what the guy told me to she acted like this was my fault she was very rude and very unprofessional and I am supprised such a nice gym would have someone with her customer service attitude work for them. I asked if I signed again could I get a refund for these two transactions that were taken out after I cancelled the membership she said no I asked to speak to a manager she rudley laughed and said she is the manager and she didn't care what kind of review I put about them I could not get my money back. This sure seems like a scam to me . I will never go back there nor will I recommend this planet fitness to anyone all she had to do was make it right . Very unprofessional!! read more