Stopped in while traveling across South Carolina. This gym is your typical Planet Fitness. One thing that caught me as odd was the private accessibility stall. 1.) the sink isn't automatic like the main sinks. 2.) there's no hand dryer or paper towels available. What's the point of this? PF should probably reconsider the design of the stall. read more

Planet Fitness - Gyms Near Me - Anderson, South Carolina

This location be on it! I use to have a membership with PF. I just started it back. The General Manager Ashley got me to sign back up. Very pleasant attitude! I've been coming to this location for almost a month now since I'm in town on business. Her, the assistant managers, and just all the staff I've encountered have been very welcoming. They are constantly cleaning and sanitizing throughout the day and I fully appreciate it! I recommend this location to anyone! It's my home gym while I am in town and I am fully satisfied with all the efforts to keep people safe during this pandemic! read more

Planet Fitness - Gyms Near Me - Anderson, South Carolina

As a previous customer of 10 Star Fitness, I just didn't enjoy the atmosphere. 10 Star was dull, and warehouse looking.. so I decided why not give Planet Fitness a go.. I was weary at first because it's so corporate but after just signing up I was glad I made the switch. The guy at the front desk was smiling and welcoming and even joked that I was taking my 10 Star Fitness card off of my keychain. Very welcoming. Every time I go to workout I never ever feel stared at, judged, or anything. I feel positive actually, and I'm usually a very self conscious person. The staff are all friendly so it's not like it's just a select few. They even speak up conversation like they care! To me this is a huge deal, they don't hate their jobs and they don't hate people. Planet fitness has hydro massage beds, massage chairs, tanning beds, and total body enhancing beds.. I fell asleep in the hydro massage!! So so worth the extra couple bucks a month read more

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This place is terrible the workers are rude Faith is the worse I went to cancel membership she was just rude then she came around corner and threaten me several people saw her do the all I wanted was to make sure my membership was canceled she started cussing at me told me it's canceled look in my email well it is yet to be canceled a week later I was charged I been a member from Hawaii for years move here all I get is rude customer service. This place is for the birds I am now with crunch which is great very pleasant and helpful. read more

I have been a member at Planet Fitness for over a year now and I've never experienced such bad customer service before. Not once but twice has an employee at the Anderson location had extreme sass towards me. I love Plant Fitness and would hate to loose my membership because of how horrible one of your employee is. She failed to show her name tag but she has dark brown hair, black square glasses. Also, there is almost never someone behind the counter at the Anderson location which it is very frustrating because I have to sign in on paper which defeats the purpose of the barcode scanners. Just thought I would warn people who plan on getting a membership at this specific location (Anderson). read more

I paid for a black card membership, and some days later came in for my first session. There were two gals, maybe twenties, at the front desk. The gal took her eyes of the tv she was watching and scanned my card, then back to the tv. I told her this was my first visit, and wanted to get onto a stationary bike. She told me I had to fill out an application to join Planet Fitness first. Then she noticed the Planet Fitness card she had just scanned. She waved towards the back of the room, and told me to find an available bike, and help myself. The bikes were different than the ones at the Physcal Therapy I had been using. It took me 10 minutes to get one adjusted and turned on. I finally selected "manual" since I had not figured out how to program the thing. The machine alternated between "resume" and "pause". Each "Pause" released all resistance causing me and my new knee replacement to be thrown forward. After a half dozen or so painful events, I walked out. One of the gals did say "have a great day", but apparently missed my angry face. The wife and I have found a new fitness place that acts like they give a crap. read more

Feel scammed. During the peak of covid I went to go cancel my membership when I was told about the ability to freeze my account to prevent charges while COVID was occurring. Come to find out during Feb. I still got charged the annual fee when I was told I wouldn't be charged. Feels bad to be scammed out of money when you've had a membership with the company for over 3 years. Would not recommend doing business with them in the slightest. read more

Definitely lots of different options. The atmosphere is not very attractive honestly, but that is not my problem with PF...my problem is that their "no hassle quit anytime" policy for your membership is a joke! Be prepared to pay for extra months even once you've asked them to discontinue your membership. I ended up changing the account on file to an online prepaid bank account so that my money would not be stolen for more months to come... read more

I really want to bring this to the attention of all of upper management of not only this Anderson location but to a corporate level within planet fitness. To start this out I want to tell everyone that my fiance and I have been a member of this planet fitness since February not long after this location opened (we got the black card membership). We loved going to this gym it had a very friendly staff and you felt like you were so welcome to be there because everyone of the employees would gladly welcome you in the door (and would not act like they were getting paid to do it). Anytime you had a question, whether that be needing help on a piece of equipment or any general questions you would always get a genuine helpful answer. In June both my fiance and I paid our annual dues, this is where the problem started. My dues pulled out fine, my fiance's pulled out not only once but twice ( that was $39 + $39 a total of $78), because my fiance only had $60 in his account it over drafted his bank account leaving him with a overdraft fee of $35 so at this point his bank account was negative -$53. Both my fiance and I brought this matter to the staffs attention. We were both told that they would get this resolved and get the extra $39 returned to his account. I even advised them that It had over drafted his account and caused him to have an over draft fee (which we did not fight.) A week and a half later $39 got returned to his account (they did not pay us back for the over draft). At this point we thought all was resolved and nothing was ever said about anything. We have never had a late payment or any payment issue the whole 8 months that we have been members. A month or so later Planet fitness started to get new employees and the original employees seemed to be falling off an then eventually there was a whole new "team" working there. This "team" was not polite, not welcoming, and not judgement free. My fiance and I walked in one day and were told that he owed his annual fee, my fiance told them I have paid it and even told them that they took it out 2 times. They told him that if he brought in a bank statement then they could get this resolved. I personally had to go out of my way to go and get a statement to take to planet fitness because they would not accept a statement that we get emailed to us (we have paperless statements). When I took it up there they told me that everything was resolved and we would not hear anymore on this issue. About 1 month ago we were told by another new employee that my fiance owed his dues. I advised that was incorrect and that we have gotten that resolved already. The lady said ok and said go on in. Then we didn't hear anything else until 2 weeks ago it started up again. We would tell them that they have everything that they have asked for and they need to get it resolved. Then last Monday 11-2 -15 Elana that works up there tells both me and my fiance that we will need to bring in a bank statement showing where we have paid the dues. i adv her that we have already done that. She states " I know you have but the person that took your last one did not scan it into the system and we cannot find it". I told her I am not going out of my way again to get that statement. she told me "well you don't have to go to the bank to get it, just print it off your bank history". So I did just that. On Tuesday 11-3-15 I took up the statement to planet fitness and was told by Charlie that he will get it to the manager to get this resolved. We went to the gym about 8 pm on 11-5-15 We walked up to the counter where Cassie (an employee) scanned both of our cards. While walking off Cassie stated that there was a note on My fiance's account stating that he has to pay his dues or he needs to leave. Then Charlie came up to the counter stating that he had something to show us, after some time he came back and stated "I can just pull it off the email" then he proceeds to print a paper off. Then he comes back over to my fiance and I and states "basically this paper states that you printed off a statement off line and you need a real bank statement". I said "Elana told us that we could bring in this online statement". he said "well you should have come in when she was here" I said"I don't know her hours and I didn't know this would be such a big deal"? Then he states "I should have never been speaking to you, we should have been speaking to him (pointing to my fiance) the whole time. I stated "he has been here the whole time and has ears on the side of his head he can hear you, also he has been by my side this whole process. Then Charlie (Dramatically) looks at my fiance and says "I will print this off for just you" Then he walks over to the printer and grabs the same paperwork that he has already given to us, and walks over to my fiance ( like I am not even standing there) and starts saying everything he just stated to the both of us. I looked at my fiance and stated "are you F****** kidding me? ( I did not s read more

I stopped at the one in Anderson on 7-11-2016 around 10:00 am to get info and have them show me the gym the girl behind the counter showed me to plans on paper when I asked to talk to me not way from me she automatically got an attitude and when I asked to see the gym she walked fast pass the treadmills I told her I couldn't hear what she was saying to. Informed me that is the way she talks . When I told her never mind she said have a nice day all loud. read more

I'm about ready to cancel my membership here. Have had broken machines and stairclimber for over 3 weeks! I asked when they would be fixed- employees told me, not sure- repair place isn't showing up! Place is crowded enough, don't need broken equipment backing up my workouts. read more

Awesome place to work out. Staff is great and the machines are always up. The free weights are abundant, great atmosphere, great place to go and the price is the best around. Get your lazy but to planet fitness and get in shape read more

I've been going between this planet fitness and one in Greenville and I like them both but I'd pick this one as my main one to go to! Great staff and everything is always so clean! However it does get pretty crowded after work hours but not as bad as the ones in Greenville! read more