I travel a bunch for work and love using my membership to get a quick workout and to use the massage chairs!! This was by far the nicest cleanest Planet Fitness I have ever been to and KRISTIE made me feel welcomed and was really helpful and even gave me a few extra minutes on the massage chair! You can really tell she loves her job and is happy to be there! read more

For being a gym that is supposedly non judgmental, they are THE MOST JUDGMENTAL GYM towards anyone who is actually in shape. This is not my regular gym, because I know I don't fit into their non gym "culture", but I have a membership for the times I am traveling, or not near my home gym to train. As a competitive athlete, I should be able to walk into any gym and not feel judged. Unfortunately, that is not the case with Planet Fitness. Their signs are judgmental, their staff has been judgmental, and their patrons have been judgmental. If you want to be inclusive, INCLUDE EVERYONE. @manager THEN TAKE DOWN YOUR JUDGMENTAL signs towards those of us who actually lift iron. read more

The staff here are unprofessional and obviously untrained, standing at the front cackling to one another while cracking jokes instead of supporting customers. When confronted with the bed mowing 6 bulbs in the front, they responded with "what do you want us to do?" This gym went from being the best to an honest disgrace. Corporate should be disappointed. I've been with planet fitness for years and am considering changing gyms. read more

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I generally like this facility. The front desk has always been nice and helpful. The one thing that I do not enjoy is the lack of cleanliness in the showers. I will not shower there because of this. Another issue I have noticed is random men (who do not appear to be converting to women) wandering about the women's locker room waiting for their girlfriend/wife, wandering in general and goofing off. This is NOT appropriate and why would your boyfriend/spouse need to come with you unless you have some disability (these people did not). It's rude and disrespectful. Because of all the men in the bathroom I cancelled my membership. I don't want dudes eyeing lockers so they can break into them probably. The last thing I need is my car to be stolen. It's custom and I paid too much for it! read more

For just opening 2 months ago, Planet Fitness Oakley has a surprising amount of equipment up and running. A major advantage to having a black card at Planet Fitness is the universal access to all of the other franchises... but there's one issue. I never know what machines each gym actually has. So, here's a basic upper body machine list (see pictures): Triceps Press x 1 Triceps Extension x 1 Biceps Curl from humeral flexion x 1 Shoulder Press x 2 Biceps Curl from humeral extension x 1 Low back extension x2 Row x 2 Pulldown x 2 Chest press x 2 Pectoral fly/ rear deltoid x 2 Lateral deltoid raise x 1 Row box / variable lateral weight x 1 Pulldown box / variable lateral weight x 1 Chest press / variable lateral weight x 1 Incline press x1 Shoulder press / variable lateral weight x1 Yes, I did skip leg day (well, and core) but I tried to be as thorough as possible documenting the upper body machines. The good news is that many of the machines are updated compared to the ones at my home location (Glenway). Functionally, this means that many of the machines are able to isolate laterality in each workout... a step up from the older generation of machines. For example, on pulldowns the limbs move independently if you want to work each limb sequentially rather than simultaneously. In speaking with the staff, the times to avoid are 7AM-9AM and 5PM-8PM, just as you would imagine. I usually despise the concrete jungle that Oakley is becoming, but I am loving what they've done with this new PF. read more

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I've been coming to PF Oakley since October '21 and I absolutely love this place! The staff is so friendly and helpful. Given the number of members and it being a 24/7 club, I think they do a great job keeping the gym clean! Coming to the gym in the afternoon/early evening is one of the highlights of my day. Keep up the great work!!! read more

Planet fitness in newport and Harrison Ohio suck they keep taking money out of my account that I canceled in July get it together people now I have to pay 30 dollars to my bank to block payments cause ya'll keep taking it out I don't recommend planet fitness at all read more

There's two sections to this review. The first is the gym itself. If you are a person who works out avidly and wants to lift heavy and have all the equipment possible this may not be the place for you. Luckily for them you aren't their target market anyways. I unfortunately fall into this group but that being said I can still get a great workout in when I come here as a guest. The more important part.... the staff here is exception. They are ALL... ALWAYS... super friendly and helpful. They keep the gym clean and running smoothly from what I can see.. Great staff management... keep killin it. read more

Affordable, clean, friendly and nice gym! This gym is conveniently located in Oakley. It's brand new as of this year (2019) so everything is in great shape. It is a two level gym, with lots of different machines so you can do free weights to cardio to weight machines. This location also has classes you can attend, tanning at a cost and some freebies such as pizza day and tootsie rolls if you are into that. They always have the friendliest staff so you will be greeted when you walk in and acknowledged as you walk out. The reasoning why I ranked this gym a 4 instead of a 5 is due to the amount of people that attend. The gym is pretty much always packed when I go (after work around 5/5:30). Due to the crowd, you can find yourself waiting for a bench as they are limited due to the amount of people. Keep in mind... it only costs $9.99 a month for the lowest membership so I can't complain. read more

I mainly go to Fitworks for my workouts because it's convenient, close by our place and been a member for more than 10+ years. My Mr wanted to take me here and try it out. I was not disappointed at all. The staff is always there to assist you, they keep the place absolutely clean, you don't have to wait for a machine and the pricing is reasonable. You can do cardio upstairs and downstairs, they have a great AB/boot camp section. Locker rooms are spacious, lockers are located near the front and they also have a water station. Planet Fitness also offers tanning and have massage chairs. If you are unsure of the facility, no worries the staff will give you a tour and explain in detail what you get if you decide to join. There is no pressure at all. I highly recommend this location. Plenty of parking space and there are many healthy restaurants near by after a great workout! Including a smoothie king! read more

This location is the best I have been to in a long time. Very clean and the staff is very friendly and helpful. You can tell they are passion about their work. I wish all the locations were like this one. read more

Honestly, it's a great gym. They go around and clean fairly often and the equipment is great. However, they have done a horrible job enforcing the mask policy. It's "required" at all times in the gym yet you'll see 50% without one on and not socially distant. Cancelling my black card & membership for this reason. I'm a nurse and the gym is my one outlet. PF has been super clean and the reason why I felt semi decent still going even though I'm not 100% comfortable going throughout the pandemic but my mental health needs it. The not enforcing masks have made me felt so uncomfortable that it's not worth it anymore. read more

There is a thief that cut my lock off the locker & stole my wallet. I saw the guy who did it. The general manager said he is too busy to let me view the footage. One of the team members told me that it was someone in their staff. I would avoid this gym if you do not want to get ripped off. read more

I really don't know how to write a review for a gym. The place is always clean, the people are nice, and the atmosphere is chill. There was one time a women on both sides of me while on a treadmill were on the phone, but that was my biggest issue with this place so far. Other than that it's a great gym that is always running promotions and the water massage bed post workout is a god send. read more

UPDATE (10/30/2020): Decreased my rating from 2 stars to 1 In May 2020, I moved to New Hampshire, and in early June I called to cancel my membership. I was told they needed me to appear in person or they needed my physical signature on a letter. I confirmed that I could fax it, and then faxed them their request. Just recently I realized I am still being charged. I called today and spoke to the manager, Jake Schenz. He told me he had no proof that I had sent a fax in June (reiterated several times, thanks, I did send it, sorry no one documented it but not sure what I could have done about that), and that their policy anyway was that they ONLY accept a mailed letter or an in-person visit to cancel membership. He stated multiple times that he could not let me cancel over the phone (which I never asked for). I was annoyed and asked what accommodations they are making due to the pandemic and offered that I could video chat with him to cancel it, fax, scan and email a request, or use my verified electronic signature (which even the U.S. government accepts for my work-related documents) and he told me the only accommodation they are making is to freeze the account temporarily to prevent further charges. When I told him I am concerned with depending on the U.S. Postal Service at this time (they are experiencing issues due to the election and the cuts recently implemented by the Postmaster General) he restated their policy and then offered that I could send a friend in to cancel my membership if I wanted. I told him that of course I wouldn't ask anyone I cared about to enter a fitness facility during a pandemic so that wasn't an option. He reiterated multiple times that my only options would be to send a physical letter in the mail, or come into the gym (I am in New Hampshire permanently and have been since May, which I reminded him of). His approach to our discussion was combative and borderline rude from the start, which frustrated me. For example, he kept saying something along the lines of "If I bend the rules for you I have to bend them for everyone" (to which I responded why on earth shouldn't everyone have the option to cancel remotely during a pandemic and without having to rely on the unreliable post office?) and like I mentioned, was asserting that I was asking him to cancel over the phone (I wasn't). His tone was harsh and annoyed, his sentences were quick and clipped. I understand he is probably dealing with a lot of requests, and may have his hands tied in some ways, and he may be frustrated and even worried about his own future (I imagine they aren't doing while financially due to COVID) but none of that should be put on me. I felt I was making a reasonable request but his response lacked any empathy and implied that I was being unreasonable. He softened a little bit at the end I noticed (when I finally agreed to send a letter- probably thrilled at the prospect of getting off the phone with me) so maybe some of what I was trying to say got through a little bit. I don't blame him for corporate policies but I do blame him for his lack of empathy and people skills, and for not pushing the issue up the chain if PF is requiring enforcement of outdated and nonsensical policies, especially 6 months into the pandemic. I hope this information is helpful for anyone considering signing a contract with Planet Fitness Oakley. ORIGINAL REVIEW: For $10/month keep your expectations low. PROS: I like the large selection of cardio machines, even when it's busy it's not hard to find one usually. The staff seem friendly and there are a ton of keyless lockers. It is always really clean. CONS: Not enough parking. Vibrating floors. Machines seem 20 years out of date- can't even change the incline on the ellipticals. There aren't enough mats available for stretching. The sun comes in really harshly at certain times of day and there aren't any shades on the windows. The free weights selection is SO SMALL - only two of every weight and people hog them. Low price isn't worth it if I can't actually work out. read more

Honestly this is the best planet I have ever been to! I went here for about a year and a half (only left due to moving) and never had anything short of amazing service! Front desk staff greeted me every time I walked in and left. Equipment was always up to par and never broken. There are soooo many benches which is great during peak hours! It's so clean and really never too busy (except right after work but most gyms are!) Lots of free weights, machines and cardio equipment! When I cancelled it was absolutely no hassle at all and they were completely understanding! There was no pressure to keep it or saying it was cancelled then being charged again! (you do have to go into your location to cancel) If you're looking for a membership this is the one! read more

Lived in Cincy for two months and it didn't take long for this gym to feel like home. Very friendly staff, and the equipment is all new obviously. Since it's two levels, it feels very open, not claustrophobic as some gyms can feel. Lots of different areas depending on what type of workout you're doing. I miss this gym and think about it all the time! read more

This is a horrible place to work out at, and I'm sure it must be a nightmare to work at. I'd rather ride a bike to work than pay money to go to this place! read more

I really like this gym. There are a lot of treadmills and cardio equipment, as well as weights. There are stretching rooms and a 30 minute workout room. You can pay a little extra for access to the Black Card Spa, which has tanning and hydro massage beds. I just switched from LA Fitness and I am very happy here. read more

I come to the Oakley gym at 3:30 am. I absolutely love this time. There's barely anyone in the gym, it's super clean, and the staff is phenomenal. My only thing is there is no versatility of workout music. read more

You guys have the best staff. They are always friendly and make sure to greet me with a smile and say goodbye when I leave. They make sure everyone feels welcome. read more

I've been a planet fitness member for several years, I have the black card and have been to multiple locations. I've never had such an embarrassing and emotionally devastating experience as I did tonight at the Oakley location. After a misunderstanding with another member over a machine in the circuit room, who shouted at me in a gym full of people that I didn't belong there, I went up to the Assistant Manager Jake and had a conversation with him about the incident and asked him to hit the Lunk Alarm. He told me directly to my face, surrounded by other workers that he would hit the Lunk alarmand understood how I felt. I walked away and went upstairs but the alarm never went off. I came back down to ask why and explained that he just decided not to because it would escalate the situation. For a gym that has signs everywhere that they don't stand for gym intimidation... I am absolutely appalled. How is yelling at someone that you don't belong here not the exact definition of gym intimidation? All I wanted after being extremely humiliated was to know that I was still safe and welcome in that gym. Jake proved that Oakley planet fitness in fact stands for humiliating and lying to their members. After trying so hard to build my confidence this situation is devastating. Seriously considering canceling my membership, other locations might not have the newest equipment but they at least care and don't encourage a judgemental atmosphere, unlike the Oakley location. read more

Front desk was super polite when I asked about the mask policy. Very good customer service!!

This is the best Planet Fitness in the area. The staff is friendly and welcoming. They keep this place pristine. I'm not sure I have ever seen a broken machine at this location. They are truly on top of it here. It's also in a great location. Close to run errands after the gym. read more

I have been a member about a year, its always cold in here, I speak of the western hills gym, upstairs when you try to get awy from the fans they have one regular stationary bike, all the rest are incumbents which I could use if they reclined, I am 6 foot 6 and nothing in this gym really fits very well. But every time I go to the second level I am sitting there waiting to get on this one regular old fashion type bike, all the other bikes are like it are downstairs and under a strong wind. THey never turn off the fans. I get my moneys worth since I am disabled and cant use Most of the machines that dont fit anyway. I sometimes wait for parking places too Because I cant park way in the back. Soon I will get my own stationary bike , theirs has my knees hitting the handle bars and guess what? you got it, not adjustment on the bars, No recline on the incumbent bikes, I really dont know why all the incumbent bikes, as i watch what people use on the street I have never seen a single one. read more