The entire staff is very unfriendly and the trainers think they own all the equipment. They have no…read moreregard for you and your space. The bathrooms are always so dirty. This location only cares about how much extra money they can make instead of health and the well being of their members. I drive an extra 2.5 miles to go to a different gym because this one is so awful.

It's cleAn, it is full at times, but there's enough machines that you barely Notice it. There's a…read morevariety of fitness levels here. Which makes it very welcoming. It's clean, and there's a lot of cardio machines. They have showers and bathrooms, I pay about 40 bucks a month with military discount, and it's worth every penny. It's open 24/7 which is my favorite part. You wouldn't believe it but a decent amount of people come in before PT hours. Staff is very welcoming.

Was promised a refund and they ghosted me when I ask when I will receive my money. Staff member…read moredisrespected my religion and went on a tangent when asked a simple question. Equipment broken and gym smells

terrible staff they seem to not have the answer to anything its always "im new let me call my…read moremanager" meanwhile the person has been at the front desk for months. Not to mention they try and make it impossible to cancel unless you pay an extra month even though it says no commitment membership they also will not respond to emails which is what they ask you to do in order to cancel on their own app. Equipment is ill maintained, gym is cramped. Staff is inadequate. 1/4 the gym twice the price compared to others.

I moved to Germany recently so I stopped training with (BigRed Strength) Nicol a few months ago,…read morebut I wanted to share what a huge difference she's made in my life. When I first started training with her in October I was so nervous about everything. Looking silly while using the equipment, having poor form, being in a room full of fit people while being unfit, you name it and I was probably nervous about it. I've been to the gym before but I never have stayed consistent because of just feeling like I wasn't supposed to be there. Shooffz and Nicol most importantly really changed that for me. She helped me understand all of the equipment, taught me all about proper form, fixed my diet, and overall just motivated me. Additionally, my cholesterol before I started training with her was way above the end of the normal range. Even after it being a few months without me working out or dieting it's now in a safe range and I know I have Nicol to thank for that. On top of all of that, yesterday I went to the gym for the first time since moving and another trainer complimented me on my form (I wonder who taught me that?). So I just wanted to share this for anyone wondering who they should train with at the gym or if it's worth it, the answer is train with Nicol and it's absolutely worth it.

I've had memberships at various gyms off & on & NOTHING beats Sho Off Fitness! I gotta admit, their…read morecustomer service at all locations is superb! I love the convenience + each gym has a different vibe. Their meal prep is DELICIOUS & AFFORDABLE, these prices & quality can't be beat anywhere. Michelle & Gaeo at the front desk take the time to learn each members name -feels like family!

I came once for a trial class and it was really good! Everyone was super nice and I felt very…read moreincluded.

I love catching an indoor class away from home and thankfully this Rush was right around the corner…read morefrom my parents! I signed up for a Saturday AM class with Coral! Conveniently located off of Zaragoza, and easy to find! Upon entering I was greeted and helped by that front desk staff. They got me set up with shoes ( I believe shoe rental is complementary your first ride but don't hold me to that, be sure to confirm beforehand. I did try calling prior to class with no response and was told later the best way to get in contact is to text the number. The shoes they rent are Shimano with SPD clips. The bike used is Keiser, a different feel from a Stages bike I'm used to, but it gets the job done! As for the class A+, I'll be returning on future visits!

Doesn't matter how nice the amenities might be for the area as I've definitely been to way nicer…read moregyms across the states, but if your customer service is shitty from simply multiple phone calls, I can't fathom what your overall expectations are for your staff. On different occasions when I've been connected to this location when trying to contact their Westside location, the team is not only condescending but has the snarkiest of attitudes. Just about more immature than a teenager working a food stand in the mall. To be fair I'd much rather take the attitude from a teenager because it can at least be justifiable to teenage angst. There is nothing that could get me to step food into this site and and my firsthand interactions with this location is enough to make sure I'm not a member here. Albeit I don't live in El Paso but when I am in town visiting or have friends and family who are to inquire I will simply let them know to avoid it like the plague.

Well kept gym great spin instructor and body pump a great place to make a investment for your…read morehealth there

My son who is 11 and plays football with the Ep Sharks (Hardboyz), has been training here for nine…read moremonths. His strength, speed, and agility continue to improve. I like how, every quarter, they test their athletes to see where they are at. They tailor the workouts based on the sport the athlete is playing.

I've always wanted to lift heavy weight, but I was always embarrassed and honestly I was clueless…read moreon how to do any of it safely. I always heard horror stories on how people who lifted heavy weights injured themselves for life because they had the wrong form the entire time and didn't know it. I decided to give Fyzical a try because I saw my friend's body transform within a few months of working out, twice a week. I did my research and discovered that they are also a part of Fyzical Physical Therapy. It intrigued me because of my background in science and being a nurse. I kept reading about them on their website and saw that each of the trainers also have their bachelor's degree in kinesiology. So, I (a 42 year old) started in August 2023 and currently still work out there. I have gone from 170lb to 154lb and I am still losing. I also feel stronger and have improved my joint mobility. The trainers are excellent in guiding you through each workout and are quick to point out if you are doing an exercise wrong. Their goal is to make you stronger and quicker without hurting yourself. If you are going to start, but you have an injury, the trainers will modify the workout for you to prevent further injury. Each workout is scientifically based and changes monthly. They also have an app for you that helps you keep track of your weights, reps and exercises. This is the only gym that I have been consistent with because of the results I have seen in myself. It also helps that you have to let the trainer which days you will be there...because they will be expecting you! They hold me accountable. This gym is definitely worth the money that I pay each month. I spent so much on other gyms and I never went to them (what a waste). So if you want to get in shape, feel younger and healthier, check this gym out! :)

Love love love this gym! The atmosphere is amazing, the energy is off the walls, and the people and…read morecoaches are amazing! If you're looking for something new or you've always wanted to try crossfit but felt intimidated, go to this gym! They have workout on the hour every hour and the skill levels range from beginner to competitor. Everyone always encourages you to get through your work outs and no one judges. Think because you have kids and you can't go to the gym? Think again! Some mamas and papas bring their little ones as well, they sit in the mat and cheer on their parents! The kids sometimes play together or they have their coloring books, crayons or tablets to play on. Think there's not enough space or the equipment will be old and you have to share? NOPE! The equipment is new and the space is huge!!! Morning classes run about 10 people max and evening classes run up to 30 ish people? Now you're worried if the coaches will see you and your technique? The coaches aren't on their phones, they walk around, look at your posture and help you throughout the workout! They're awesome people to talk to and they always offer tips and tricks to get you to where you want to be! Give it a try, first workout is free and you have nothing to lose!!!!

I am not sure why more haven't taken the time to review this place but here goes! 1. Working out…read morecan be challenging enough!! Ratio provides a family like atmosphere. 2. It helps to know that the work out is constantly changing! 3. I feel like you can not beat the price!! Great people teaching you how to be the best you that you can be. I was soooooo intimidated the first time i came with my boyfriend now I go all by myself and I love it!! The owners are good people who appreciate all the business and love they receive.

Where to begin? I'm tired of having to second-guess the weight of my dumbell...either from the…read moremissing decal or from the poorly "white-out" handwritten numbers on the weights. I mean, really?!? I'm also tired of having to search for the needed barbell/dumbell/piece of equipment that is not in it's place as a result of inconsiderate members that do not know how to re-rack their weights. Another thing, don't go between the hours of 5-8pm, unless you want to hassle with all the steroid-infused high school football players that are more worried about their brawn than they are their homework. They travel in packs. This gym is also missing several pieces of equipment that appear to be vital to an all-around total body workout. The positive - It is fairly clean and typically has good music, with the exception of the death/heavy metal that is often played during their daytime hours...blah. If it wasn't for my decision to pay for the entire year in advance, I would have probably already attempted another gym. In the end, I guess I only have myself to blame for choosing this gym...I mean what did I expect for less than $17 a month? My suggestion? Check the gym out first, or get on the "month-to-month" option before committing to a contract or committing for the entire year.

Equipment isn't that bad, it's more modern than ep fitness, but this gym is small!!! And lacks…read morebenches, free weights. if a machine is down, it usually takes a while to get it fixed. As far as cardio there are plenty of stationary bikes, treadmills, and elliptical machines. This place has two 30 foot tv's In the gym. Bathrooms are kept clean, as is the gym. But those restrooms frequently smell like drainage, and smell carries over to gym area. This gym is very dark, they went for a club like theme. If you workout during the day, you will get Blinded when you walk outside. Music is usually rap (yuck) not really my choice for working out. They also don't offer free wifi. Get with it Roca. Employees usually just lounge behind the front desk, not much help. I never see trainers available. Only a handful of the male employees look like they workout. I mean really, "do you even lift?!"