Ok the gym is pretty spacious and usually has working equipment. You can come to this place and get a great workout without waiting. Now my only complaint is the actual policy of planet fitness as a whole. They allow transgender people to walk into the bathroom of their choosing even though Louisiana has a law about this. I was naked in the men's locker room and some questionable women/men walked in there. I was very uncomfortable and many in there were as well. Biological males should go to male bathrooms. Biological women I do not want you in my bathroom. I don't care what your pronouns are and what you identity as. If planet fitness wants to allow such behavior they should create a gender neutral bathroom. I overall like planet fitness although they will probably come after me for this post. They may even revoke my membership. I tru read more

Planet Fitness is the best bang for your buck for access to heavier weights that you don't have at home.

I never thought I would join Planet Fitness, since it doesn't have the best reputation and their lack of squat racks or really any racks other than the Smith machine is a huge downer. But for $10 a month, open 24-7, free pizza once a month, free bagels once a month, and no contract, can you really complain? I'm really impressed with this particular Planet Fitness. The staff is always so friendly, and despite the area that it's in (around the run-down Northgate Mall area), the gym is surprisingly well kept up. You would never guess how old the building is because I've never had any issues with the equipment, and the bathrooms and equipment look really nice. This gym is also pretty huge and they definitely maximize their space. I personally really enjoy their cross-training section. There's bars to do pull-ups, kettlebells, battle ropes, a rope on a pulley system, adjustable platforms for you to do jumps/plyometrics. Like other Planets, they have a circuit training section in its own little room, a stretching section, and an abs section. Unlike other Planet Fitnesses, they have 2 rowing machines! Overall, if you're in this part of Lafayette/Carencro and need a gym membership, I would definitely recommend considering Planet Fitness. read more

I asked Nigel for a mask since every other Planet Fitness has them for their customers and this employee named Nigel looks at me like an idiot and tells me that they're for the employees. Every other Planet Fitness requires and encourages members to wear a mask while going from station to station at the gym. Maybe Nigel can work on not being no negligent towards the situation we're in and actually care about the health of the members at this Lafayette Planet Fitness location. Great job Nigel. You deserve a promotion. read more

The staff and management are very slow and/or unresponsive to resolve regular maintenance issues. For example, the spa machines (tanning, massage, etc) are rarely functional, the pads on the strength machines are ripped and torn, there's often no cleaning supplies available, and the men's bathroom floor is always covered in water. read more

I'm following up on my previous review to note that absolutely nothing at this location functions properly. The "system" seems to be indefinitely "down", so you can rarely access the benefits of your black card. For example, the wifi often doesn't function which prevents you from purchasing drinks (let alone receiving the black card discount) and the tanning beds are nearly always offline. I'd recommend spending a bit more for a gym membership you can actually use or with a company that provides reimbursements when service are unavailable. read more

So, I am part of the folks that like to workout really early in the morning before I go to work. I really don't understand why this planet fitness is not 24 hrs. The one on the south side on Ambassador Caffery is. Why is this location so slow and late to do what other pf locations have done months earlier? This includes hours of operation, fixing and updating equipment .... Just everything. Smh. read more

Just signed up for this planet fitness and worked out here yesterday. Upon arrival today I was told I cannot work out because of the shirt I was wearing which is the exact same shirt I wore the previous day so they told me I needed to leave. So I canceled my membership right on the spot. Will take my business somewhere else. read more

I've been going here for a couple of weeks now. The place is very clean and well kept. Plus the prices are good. The staff is always friendly. They're easy to get along with. You can even joke with them. The shorter girl with glasses is always so sweet and smiling. She's also very helpful. Took the time to answer every question I had when I signed up. I can honestly say I feel very comfortable every time I go here to workout. Would recommend to other beginners looking for a place you can go to get back in shape without feeling bad about yourself. read more

Customer service is inconsistent. The three girls working the counter were lovely. The man struggled to make eye contact when speaking and reminded the women working that they were new to the facility when I asked a question. Also, if the man working the counter is a sufficient example of expected results, you may want to try elsewhere. read more

I'm not sure why people are rating so low but I had a typical experience. Machines, tv's, and wifi were working, bathrooms clean, pleasant staff. I'm traveling from out of town so maybe my perspective is different. The one thing I will say is that it's located in what might be a run down part of town? Idk a lot of places around here look like that so maybe it's normal. I felt safe and people were nice. read more

Zero customer service. I guess" you get what you pay for" applies to all aspects of Planet Fitness including its management. Their team can't actually help you with any billing issues or refunds in the event that life happens and you need to cancel. Their team reads you a script and sends you on your way. I will be spending my money with a local company, with real people who have brains and power to actually help you. Lesson learned. read more