They Closed down all the massage chairs and the total body machine before it even hit 15 minutes before closing, smelly water buckets all over the place from the leaking ceiling, I remember why I started going back to the Y. read more

My husband has been a long-time member and has wanted me to join. We had our family here from out of state, and we decided to go work out together. They could go as guests with two family members who have black cards. I was going to purchase a membership and was told to sign up on my phone. After 15 minutes of no success on my phone, I asked to use a free day pass to try it out, and neither desk worker could figure that out. Unfortunately, I could not join my family to work out or purchase a membership. read more

My very first workout at Planet Fitness in Marion, Indiana was exemplary of how a gym workout should go; it was clean, efficient, and friendly. Since corporate's walk-through in mid-January, however, things have gone downhill quickly and severely. The pictures I have posted were taken on February 16, 2019 but the fecal matter, spit on the mirrors, dirty floors, etc have been there since Monday February 11, 2019. I have not been back to the gym for two days due to the disgusting nature of the locker rooms. There is only one functional sink in the men's locker room. Somebody has literally spit on the mirrors over the sinks and in the locker room itself. The shower stalls smell like mildew and have spots of mould growing on the insides of the curtains (the third shower stall in the men's locker room looks as though it has feces smeared on the soap dispenser, I'm too afraid to get close and confirm). The floors are covered with dirt and grime from men walking barefoot across them, dropping various items, and leaving them; again a result of not being cleaned in 5+ days. The men's stalls appear as though somebody had a "blowout" and the staff sees no need to clean them. I have included pictures of feces that has been stuck on the outside and inside of the toilets for 5+ days. At times feces has been smeared on the insides of the stalls and left for days at a time until one of the two female staff members who take pride in their jobs is notified. Speaking of the staff, outside of Gabby and Melanie they can be described as curt and rude. My second day (October 16, 2018) I asked the skinny blonde trainer what her credentials were in order to be a personal trainer for the company. Her response: A flippant "Whatever they require. How long will you be tanning?" Note: she asked me how long I would be tanning with the back of her head pointed towards me as she was listening to another staff member rather than paying attention to the paying black card member. At this point, I would gladly place money on a bet stating that I am better qualified and more knowledgeable about her position/job than she is. The manager has not left her office since the mid-January corporate walk-through. When I experienced financial difficulty in December it was like pulling teeth to get her to exit the office and even speak with me. Even when she did, she told me there was nothing I could do to prevent the charge from hitting my account and causing an overdraft fee. It wasn't until around 4:30AM another morning that I asked one of the HIGH SCHOOL employees and they were able to remove my payment information and prevent my account from being charged and thus also preventing my suffering from an overdraft fee (I still payed my bill ahead of time). This, I was informed by the manager, was simply impossible; and yet an employee of hers knew how to do her job. Overall, I cannot give this Planet Fitness location above a 1-star rating when it is being run by the management style that it is currently under. Gabby and Melanie are two awesome women who take pride in their jobs and go the extra mile to get things done, but it should not solely be these two women doing everything within their power to keep the gym running and in good condition. I would LOVE to update this review and replace it with something more positive, but it will require a massive overhaul at this point in order to change my mind. read more

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I didn't care for this gym. It is too big, cold, no personal trainers, and not much weight training. It's more of a social club than being serious about fitness. read more

Didn't know what to expect going into Planet Fitness since I had never been in one but it was very nice. This location is great, the staff is friendly, and the gym overall is just so clean. This is what Marion needed, a clean, affordable, recreation center to help get people active. I love that I can be a guest and go anytime of the month and as many times as I want with my parents to get a nice workout in. Would recommend this location to anyone looking for a welcoming, judge-free zone to get exercising in! read more

Really enjoy working out there, very convenient to my location and has everything I need to do, price is awesome too..