This is a friendly, clean and judgement free gym! From the moment I walk through the doors I am enthusiastically greeted by the staff who stop what they are doing, look into my eyes and welcome me. They are also receptive to answering questions. I note the manner in which they greet me because I've had the exp of being at other places where I felt my presence was an interruption to the socializing of the staff and staff attitudes set the tone for the entire gym. All around positive exp! read more

I went for a massage this morning but was reluctant to receive what I wanted in the hydro area. As result I was foist to use the old fashioned massage chair. Somehow between changing rooms I left my knife on the hydro massage chair and the fitness attendant that was helping with their technical issues picked it up and pocketed. After noticing that I left it behind I returned to the gym and asked her if she saw my knife on the chair, she replied no completely insulting my sensibility! I said ok and just left because I didn't want to make such a big deal I've a $10 Amazon knife. I chose to write this post to make sure that everyone knows that she is not trustworthy and is completely rude! read more

Planet Fitness charged me an annual fee days after I cancelled membership and refuse to refund me!!! They also won't tell you that you can now cancel your membership online without coming in person or mailing in a cancellation request. I had to travel down to RM to cancel since I relocated from there and then being told, "oh it just changed for you to cancel online." Wasted time, gas and energy. Update to Customer Service: That would have been great to know when I was calling prior previous times to ask about canceling my membership that the annual fee would occur and to refer back to my agreement during those times. It also would have been nice to become aware during the time of cancellation that I could expect the annual fee to still be processed. read more

Better than expected. Enjoyed the clusters of senior citizens, laughing and working out mid-day. Impressed with the fact that the PF crew was cleaning under the machines! Would definitely return. Traveling thru, Annapolis to Georgetown, stopped to get my workout in before descending on family (where there is no PF). read more

Planet Fitness - Cleaning UNDER the machines! Bravo for doing it without grumpy faces too! - Gyms Near Me - Rocky Mount, North Carolina

Very nice location. I was a late night visitor from out of town. Was welcomed and treated well by polite staff at front desk. Very clean with lots of equipment. Good layout - a bit more unique in design than other Planet Fitness locations...but that's a good thing. Looking forward to coming back here in the future on my next business trip! read more

Planet Fitness - Gyms Near Me - Rocky Mount, North Carolina

Hands down one of the best gyms I've been a member to. I recently moved here in October and started going. Clean, an employee is always cleaning every time I'm there. I'm always greeted and told good bye. I once lost a keychain and couldn't get to it, and the gentleman that works there went out of his way to move treadmills around to get it. Definitely worth the money. They're super friendly! read more

Charolette that works here was so sweet, and she was happy to help explain things to me. She was a really kind lady. This planet fitness is so clean, and they have so many machineary. I loveeeee going there they did a really good job when people the people they would like to work there. Seriously is a free judgement zone here. Keep up the great work. read more

It's no different from any other planet fitness!!! Everyone seems to be really nice only problem is that there is one person that continues to be pretty rude towards us each time we go in! But other than that they are very clean and everything is spaced out pretty good!! read more

I have been a member of the Rocky Mount planet fitness since it first opened. There is no better value. There are so many varieties of machines that even when it's busy you always have something to work on. The staff is extremely friendly and helpful. Cleanliness is absolutely spectacular. The fact that they pay so much attention to keeping everything completely clean is not repeatable at any other gym I have ever worked out in. I would recommend planet fitness to anyone who wants to get a good workout in a non-judgmental atmosphere with friendly people,great staff, wonderful workout machines, and an excellent management style. It is open 24 hours a day, however, you won't see me there in the middle of the night but it is a great idea for people who work shiftwork. Or for that matter for some night owls! read more

Great place to work out. Professional staff, clean machines and considerate clientle. Wish it was in NYC. read more

I just want to express how horrible it an experience I had with this company. I had Been applying for a better job. in one day I received three similar job offers and planet fitness was one of them. for three weeks I've been given the run around and told to come in and then always at the last minute I would receive a text saying we had to reschedule. we have had issues with everything in the book. I finally meet charlotte and she is very rude to me and won't accept my legal documents to work even though they are all legal documents. for three weeks I'm told that my training will start but when the day comes the person is either sick or unavailable. Today I receive a text and I'm told I need to rush in with 0 notice right away to finish paperwork and as I say I'm on the way I get another text blaming me and telling me "I'm just not the right fit for the job" it seems like it's not such a judgement free zone ! read more

The staff here is amazing and super helpful. The facility is always clean and well stocked. The trainer is very friendly and really interacts with his members. read more

Rude customer service. Asked a few questions and got smerks and rude answers. Fayetteville Pf is much better but i work in RM and go on lunch breaks. read more

I had the pleasure of meeting a young man by the name of Mr. Jachai. I am just speechless at what awesome, excellent, professional, and mind blowing customer service this young man provides. If you were to just walk into that planet fitness. You would know who he is. But not because he's behind the desk. And not because Jachai has on the purple planet fitness shirt and khaki shorts. But because his excellent customer service and his very pleasant demeanor speak for themselves. Not only does Jachai have the brightest smile. But Jachai makes you feel like you belong. Like that is the gym for you. And that he's there to make sure you're well taken care of. I left that gym tonight with serious calories burned! And it's funny , because I always say I don't want to be there. Jachai talked to me as I checked in. Because saying " I don't want to be there" is the first thing out of my mouth. So Jachai tried to point as he did my last 2 visits. All the positive reasons to be there working out. And why it's even better that I'm working out at planet fitness. Corporate I'm calling you out ....undercover boss.....pop in and see what a valuable asset this young man is. And what a bright future he will have some day. Young people are our future. With young people like Jachai leading. Our future is going to be successful. This young man is a winner. Finding such immaculate customer service In a 20 year old young person is so rare these days. He was truly a breathe of fresh air. Tonight I'm just feeling so happy. Happy I rejoined planet fitness. And happy I had a fantastic cardio burn. Thanks to Jachai! I just want to say thank you planet fitness for having Jachai as part of your team:) This type of customer service is what I need to focus on my weight goals! Planet fitness is where I wanna be! read more

While in town visiting my mother, I decided to take advantage of my black card membership. I'm not sure how long this PF has been here, but I must say it is rather nice. Much more spacious than the one in my city. They have plenty of equipment which seems to be of the latest versions. There's an abundance of treadmills and elliptical machines. The layout is rather different, but nice. The restroom/locker room is clean and spacious. There were lots of free weights in the area where you can use mats to do floor exercises. The 30 minute express area is well equipped with updated machines. I used at least 3 ab machines that are not even at my local Planet Fitness. I was kind of bummed when I had to leave because I really enjoyed my workout. I have to make it a point to work out here regularly when I'm in town for a few days. I would give this place 5 stars, but when I checked in, the clerk too my entire set of keys to scan my card. Why not just have a machine at the front desk for members to scan in themselves? Anyway, that will not keep me away, it just seem a little awkward. read more

I have been around gyms for the past 50 years. Gyms I have known have come and gone, for a wide variety of reasons. Planet Fitness seems to have finally gotten it right. They have struck a perfect balance between price, equipment, employees and members. It is a gym for the present time: no bullshit, you can zip in and out a get a great workout with minimum interference. They have sufficient equipment to accomodate a great many customers even during peak times. The Rocky Mount establishment seems particularly well equipped and staffed by a uniquely friendly and professional group. I am 75 years old and have been a member for six months. I highly recommend it to anyone of any age or level of fitness who is interested in improving their health. read more