They brought in technicians since my last review to perform maintenance on the machines, I witnessed this with my own eyes. However, the drinking fountain upstairs has been out of order for months without any end in sight and now the downstairs fountain is out of order, with little chance that will be repaired sooner. No functional drinking fountain is unforgivable. This is a high traffic gym between Waltham and Cambridge with lots of people stopping off before work and we need water. Photos attached. read more

Planet Fitness - Upstairs OOO fountain - Gyms Near Me - Waltham, Massachusetts

See all

Once or twice a week, I have to come to this location because it's less than five minutes from my house and I have to take care and be close to my home because my mother and this is how the bathroom always looks. It's disgusting. It's never cleaned anymore. the showers are the same way there's trash there's mold growing. It smells awful. I would tell anyone if they can avoid it. Please do not come here. Please do not sign up. This place is just getting worse and worse and worse read more

See all

If there was a way to rate this facility any less, I will probably give them a zero. I am eight months pregnant. Unfortunately for me, I am not mobile. I had my husband drop me off at this facility with the plan to walk home myself. After my workout, I came home after an over 30mins walk only to realise I had forgotten my earphone case at this facility. I had already maxed out on energy and couldn't go back to check for it at the time. I quickly put a call across to customer service at the gym calmly requesting them to secure it if they somehow saw it. The first lady who spoke to me was sweet and reassuring. After sometime, I called to see if there was any news of it. A guy answered this time, he began by telling me how ridiculous it was of me to ask them to search for my item. If I couldn't walk down to come search it myself then I shouldnt bother them coz it was non of their business. If I had nothing more reasonable to say he was going to hang up coz the call, "according to him" has taken quite long. He was so rude to me. I felt embarrassed and regretted registering with them. I wouldn't recommend to anyone. read more

My review of 7/14/24 says it all. This place remains amazingly consistent. I returned recently after an absence and it was as if I never left.. One upgrade is the check-in using your phone app -- very convenient. Other info is also available on the app, like how busy the place is when you're looking at it. read more

The equipment is old and outdated. The TV monitors are either down of showing advertisements. The men's locker/bathroom is filthy and smells like one of the bathrooms in the old boston garden. I do not think people should take a chance raking a shower there. The absolute worst planet fitness on the planet. read more

Might be one of the absolute worst planet fitnesses around. Last time I was there about 5 treadmills were out of order. The locker room is filthy and always smells horribly and like mold. When I wanted to buy a water they didn't even have any, all they had were gatorades. The staff is very friendly however. read more

The best thing about planet fitness in Waltham is that Dina is always there and on time. Billy is very nice as well! I am always seeing Dina cleaning. She is such a joy to have considering we have had some unreliable and impolite people before but I find her people skills the best! If you can please make it cooler in there as now that its getting warmer, it still is very uncomfortable while working out. Who won the TV? It would have been nice had you actually had Dina pick the name out of the hat and uploaded it to your site..so we could see it was not "in the bag".... as some tend to think that was rigged. read more

Honestly say it's the worst gym i've ever been to. As soon as you walk in there is just a foul smell you are hit with and overall the cleanliness is below a one star. The gym has what you need but the vibe of the place really just ruins it. Stains all over the walls, paint chipping, no music, and broken machines. Absolutely do not recommend. read more

If you like a gym where most people are sitting on machines playing with their phones....this you will fit right in !!!

If you need a treadmill or elliptical, or maybe this is the gym for you. If you want most anything else, every Planet Fitness I've gone to, in MA and other states, is a better version than this one. Equipment was in pretty rough shape most of 2023. These are old machines. Many machines didn't work and were slow to be repaired, padding on machines is (still in 2024) worn through, etc. Most machines were returned to working order before January (membership rush) season but has quickly fallen back into disrepair. Employees have revealed that there is one mechanic who services all the gyms (in Boston area?) and they must wait their turn for a visit that rarely seems to keep these machines in functioning order for long. Repairs often take 3+ weeks (yes I've tracked it because I'm frustrated and want to use the machines). There are waits for cable machines, smith machines, stair masters (if functioning) at most times of day. I've tried coming in off peak hours and it doesn't help. Management says there is no likelihood of removing the unused row of treadmills (seriously there are so many treadmills and ellipticals sitting unused) and replacing with some of the more popular equipment. Cleanliness is also an issue, but for $10/month, most PF goers overlook this. On the plus side: parking is okay. Maybe this gym was once good. It is overdue for an overhaul. read more

Planet Fitness - The two stair masters are almost always broken or malfunctioning and not marked as broken over the past year. - Gyms Near Me - Waltham, Massachusetts

See all

I come to this location every day. There were couple broken trade-mil but today I see12 trade-mil that have out of order sign!!! Management team, please upgrade these equipment. This is going to hurt your reputation in long run. Edit: Response to the owner's feedback: It is not my job to ask when they're going to fix it. I am simply expressing the inconvenience that we're facing at this location. You do whatever is best for your company! read more

Planet Fitness - Gyms Near Me - Waltham, Massachusetts

See all

Was just told I can't keep a gym bag with equipment on my person in the gym. Have been going to planet fitness for 8 years and I have never been more stumped or disappointed with the treatment. read more

Getting a little dirty in there recently plus the massage beds are at about 1/2 speed 1's dead abcd the other dies 1/2 the time I've told them numerous times and nobody's fixing it ??? Also could use some paint.chipping a lot of places read more

Can someone with money please buy this gym. Ideally an investor or a PF financially stable owner needs to acquire this gym since it's strategically positioned in a favorable location. While the gym boasts potential, there is major room for improvement, particularly in upgrading old outdated equipment and addressing the suboptimal condition of the locker rooms, reminiscent of a prison-style open concept. Regrettably, the current independent owner appears unmotivated to enhance or invest in the facilities despite collecting monthly membership fees. The demographic predominantly consists of senior citizens, presenting an opportunity for a more diversified and dynamic membership base under new ownership. read more

This place is great ! I signed up in September of 2020 and was amazed at the size of this place. I'm not big on machines (probably cause of other gyms lack of them) but here they have so many in duplicate that target different workouts....and you never really have to wait either. But by far the biggest plus about here....is Sandy , and how she and her staff keep this place so clean in the gym areas. And especially clean in the lockerroom. I've been in at least 20 gyms in the last 25 years.....and not one comes close to being as clean as this place everytime I step in here. So A+ Sandy !!!!x read more

Planet Fitness - Git'n me thing going on . - Gyms Near Me - Waltham, Massachusetts

i have been going here for 3 years and never once had a bad interaction until now. the assistant manger was passive aggressive and made me wait 40 mins to start my workout. This is unbelievable and he made some sexist comments about how usually he doesn't ask girls for their age but we are an exception. read more

This Planet Fitness is good. You need to know what to expect. It's an entry level gym for which you pay $10/month. It's designed for accessibility for those just starting out. So you're not going to get a lot of amenities. But there are plenty of cardio machines and weight machines. If you want to lose weight or get strong there are plenty of ways to do that here but you're not gonna feel fancy about it. If you want a sauna or a pool or dietary help or oddly specific machines, go elsewhere. The only real basics a PF lacks for are your free standing racks and cages where you can load as many plates as you want. Kind of a bummer, but I can see how it does comport with the ethos of "no lunk" zone. The place is new, too. In the last several months they've replaced most (if not all) their equipment. Very rarely is any equipment out of order. The space is a good size. There is a stretching room upstairs with stability balls, mats, a stretching cage, some light weight dumbbells and plates, as well as the ab workout area. The second floor also has a handful of upright and recumbent bikes. Downstairs they have their 30-minute circuit area, which almost no one ever uses properly, but the principle of being able to get a quick whole body workout in in 30-minutes is nice. Again, it's not for the advanced gym goer but for those getting accustomed to being active every day and trying to figure out what the heck to do when they get to a gym it's great. They have three rows of treadmills and some stair masters, plenty of upright and recumbent bikes, rowing machines, and ellipticals. The weight room has half a dozen benches and smith machines, two sets of dumbbells from 5lbs to ~90lbs. They have two of each type of machine which helps to prevent crowding as well as four multi use machines that combine things like rows, seated lat pull downs, and adjustable pulleys. They also have a giant new jungle gym of a cage that has pulleys, an adjustable step for box jumps, pull up bars, battle ropes, etc. The women's rest/locker room and showers are older but clean and functional. The staff are friendly and I've never seen any of the militant kind of PF rule enforcement that has happened at other gyms (e.g. nit picky dress code violations, bothering people for not being completely silent during work outs, etc.). The patrons are mostly nice and considerate. Parking is easy. read more

They cannot seem to get positions filled. Big turn over for openers in mornings. 3 times in 2 weeks person was no show or showed up very late. We had a great manager, but unfortunately she is now in another planet fitness location. read more

You can't appreciate a new PF until you have to deal with an old one and unfortunately this is an old Planet Fitness that needs some renovations. Pros- PF is a great gym and strong bang for your buck. I used to pay the $10/month but since my new job has me in 2 locations- the black card allows me to work out at multiple PF's [before leaving the gym I make sure to plan for the 10minute hydro massage (body massage in a bed while playing solitaire or other games on the provided tablet machine) which is a perk of black card that makes a strong incentive to join the black card program.] Cons- To begin, the Waltham men's shower room is still a open floor plan - it's 2018 get real!- there is enough wall spacing to add some stalls for at least 4 privacy solo showers. I was baffled when I found out that only some Pf's have a stretching cage (when you see it, you will want it before and after every workout). That being said, this location is still in need of a stretching cage While the hydromassage is a pro benefit of joining black card, the machines at Waltham are a bit outdated and lay downs when the newer hydromassages act as a better recliner in couch like position. There is no ambiance music playing in the background at this location which is weird because at the other new location I go to, you can't help but here the different background music and ads playing within the workout spaces and even in the locker rooms. Final thoughts: For being metro-Boston I would hope that this location would close for a week and bang out some much needed renovations for all club members. From a new PF to this one, I specifically made it a point to come to Yelp to post this review in hopes of making somewhat of a difference. Luckily I can still deal with the amenities for the week at this location and use the newer PF on the weekends. I don't shower at Waltham Pf but I do at other one. Go PF! Progress is now. read more

Equipment is clean. Management is tops . Whoever fixes or orders new equipment is absent from their work. They have two tanning booths in the Waltham location. One doesn't work at all. The other has forty bulbs . With more than forty completely not functioning. Another words useless. Reported since I am member. Answer " working on it " . Absolutely nothing done . Watertown location everything seems to work. Throwing a bone or the finger to people in Waltham. Waltham location has potential seeming to be unfinished. And higher ups could care less. As long they collect your dues for services not provided. Stephen Dalrymple Business manager! I have addressed this particular issue many times. You aren't doing your job. Don't play the deflect blame game . Sandra the manager is the best in the business. Certainly best Planet Fitness has. This lands at your doorstep. Try doing your job. Your not fooling anyone here. You want sympathy because you take people's money and can't deliver the goods.? Exactly the response from someone who doesn't get results. Don't intimate it's management of club . It's poor response or none from a maintenance department that does not care . Or the scope of work is beyond their capabilities. This is about delivering the goods promised. Unbelievable! But expected. Have a great career read more

This is the smallest PF I've visited. It was a one time visit using the Black card membership while staying with a freind in Waltham. Pretty average, not many tanning beds. Clean and well ventilated for the most part. I think the patrons are the most uncomfortable part of the place. EVERYONE is on their phone, or taking pics in the mirror in front of the weights.... not really against PF Policy but still... pretty eh. Won't go out of my way to come back to this location if I'm in the area again. read more

I have been coming to this club since the mid 90's and Sandra Craig is the hardest working Manager I have ever seen. She is highly dedicated to her role and is often seen performing tasks outside of her job scope and responsibilities. She works tirelessly and is always very pleasant when engaging with customers. Thank you for providing such a positive club environment for club members!! Warmly read more

Plenty of parking and cardio machines. They set up nee 30 minute express machines in the front. Most weight machines have been moved to the far back. If you go in the early morning like myself it can be a little cold during winter. I bring an extra sweatshirt.. For $10 a month, I guess people can deal. read more

This is the best planet fitness in the area but management please enforce your mask policy. Patrons are starting to not wear a mask openly in front of staff and staff is not saying/doing anything. This is a huge problem for those of us who want to work out safely this winter when there's little else available. read more

It is what it is. At $20/month you can't expect much and since I don't I'm not disappointed. They have a large variety of machines that aren't brand new but work well. I'm rarely waiting for a machine or workout space. Staff are nice although I've never really needed to say more than hi and bye. I don't need anything fancy and it's 5 minutes from my house so it works for me. read more

Planet Fitness - Gyms Near Me - Waltham, Massachusetts

Like all other Planet Fitness gyms, you come here because you want a simple gym at a cheap cheap price. $10 a month versus $150 a month for a luxury gym? Nope, no question about it. Waltham gym is standard with weight machines, cardio, and a stretch area. Generally clean which is great. Employees aren't the most friendly which is why I've docked down a star. Also had a situation where a guy was grunting while lifting weights, dropping them when done, and being all together annoying. Employee commented to another person that they "shouldn't be doing that" and then walked away. If your gym's motto is to get rid of those aggressive workouts, then maybe mention it? I'll be back. read more

Well kept with ample equipments spread over a large area! During my several visits, I didn't notice this branch to be crowded with members, even on peak days/times. read more

The management here is a joke! I just witnessed the manager hang up on a customer instead of coming to a reasonable solution. If an underinformed staff member misleads you, which is THEIR problem, not yours, you will not receive the support and consideration you deserve. It's the most miserable excuse for customer service I've seen to date. The "no-judgment zone" needs BETTER judgment when hiring ESP a manager. read more

Staff is welcoming and making sure the gym is super clean. I would recommend to anyone looking for a basic work out. The relaxation room is perfect for after working out. I have been to other Planet Fitnesses and this one is in my top 3. read more

As far as Planet Fitnesses go, this particular branch is slightly below average. It has most of the equipment you need, there's plenty of space, high ceilings, and there's rarely a wait to use anything. The facilities themselves feel dated however, with a slightly unpleasant smell constantly in the air, bathrooms worse than my old high school's (communal showers?? Really??), and subpar machines. They don't even have cup holders on the machines like most PFs do. The staff is nice enough though. I'd recommend looking into another PF branch if you have the choice. read more

Bad customer sevice . I got my membership almost 35 days ago.i wasn't sure for membership types . I had a question.My question was so simple and clear . That was "if i pick blackcard member ship i am not going to pay any annual fee or cancellation fee" . The guy said " NO and also he added i recommend blackcard memership because of no annual fee or no cancellation fee " But he told me a lie . Because they charged annual fee just this morning . So BAD customer service . read more

I have changed my review a couple times and finally decided this place deserves 1 star. I have been a member here well over a year. The management is nice and friendly and the price isn't ridiculous. Those are about the only positives. But when I am paying for a gym membership, I don't care as much about the price or the management, so long as they are decent. I care what equipment they have and what benefits I get from it. This gym is geared towards people who don't know anything about fitness or lifting and want a "fast food" version of getting in shape. In fact, a lot of gyms these days are geared that way. And in the process, gyms remove legitimate pieces of equipment that actually help you lose weight. In particular, this planet fitness removed their ONLY TWO squat racks and replaced them with assisted machines. Anyone who knows ANYTHING about lifting knows a REAL squat rack is completely essential. In fact you can get in shape with just a squat rack. When I asked why they removed the squat racks, and if they were coming back again, the manager said "no, they are outdated." That's like saying feet are outdated. P.S they serve free pizza here. I don't even need to explain that one. read more

I was a member at a Planet Fitness in NH that I LOVED!! It was super clean, super friendly staff, diverse crowd, cheap, etc. I moved to Boston September of 2010 and I had to transfer my membership. Because I work in Weston, the "most convenient" for me was the Waltham location, on my way home from work. I was very disappointed. The layout of this gym feels unnatural (why have the rows of cardio machines facing each other? i don't want to stare into this sweaty man's eyes for an hour) and the locker room came as a total shock. Tiny, dirty, old, whatever. Not impressed. The staff isn't very friendly. More than 50% of people in there are catty college girls giving you dirty looks who come in groups of 4 or 5, never leave each others' sides, stand around a machine a gossip - OR college boys in groups of 2 or 3 lifting weights and touching each others' muscles. It is totally annoying and in my opinion it is the opposite vibe that PF is meant to have. As you can imagine, I never wanted to go, so I didn't. I never tried to tanning as a black card member in this location, but I only saw booths, no beds, but maybe I didn't look hard enough. The massage chairs are right in the line of traffic of the front door. Instead I joined Healthworks. Way more expensive but a more motivational place. When I called to inquire about canceling my PF membership the girl on the phone was a complete moron. Conversation went as follows: Moron: Whats your last name? Me: _______ *spells it out for her* Moron: First name? Me: Kelley. Moron: I don't think you belong to this club. I can't find you. Me: *spells out my last name again* Moron: I only have a Kelley. Me: Thats what I said.... Moron: No, you said Kerry. Don't tell me what I said. I said my name, which is Kelley. Why would I say Kerry? Just admit you heard me wrong. Fools. Anyway, CYA PF Waltham. It was a short friendship but you suck. read more

This gym is only good because it's cheap. It PACKED ALL THE TIME. I work normal hours, so I prob get the brunt of the crowd. Ive gone at 530 in the morning and its still busy. The crowd is really young. There werent alot of pervy dudes, so i liked that. everyone cleans their machines. there are alot of crazy thin girls who are intimidating with their tight workout outfits and crazy preying mantis legs on the eliptical. we need more fatties at the gym to make me feel better about myself read more

It's crazy to think that people still tan in tanning beds. We all know better by now, yet Planet Fitness still has tanning beds for their hard-bodied gym goers. It's also crazy that they only charge you $10 a month to use their gym, when just down the road you can pay $60+ a month for a gym MINUS a tanning bed. I realized how expensive my previous gym was, and decided that my whopping five visits a month didn't justify the $58 monthly price tag. After realizing that it was jogging or Curves, I was stoked to hear my coworker talking about PF. Here's how she described it: "I don't like going to gyms where I feel like everyone is evaluating me. I also don't use anything but the cardio machines, so I don't care about weights and saunas and stuff like that. Plus it's only $10 a month." Hook, line, and sinker. Since then, five of us have signed up, made a pact to go EVERY WEEK TWICE DURING LUNCH, and so far, I've been once in the past month. So, although it's costing me virtually the same (per visit) as my last gym, I don't feel as bad when I don't go the other 30 days of the month. One day I will go, though. And when I do, I'll be able to choose from several different models of treadmills and ellipticals. I'll use their comfortably average women's room, sidestepping the tanning bed on the way in. I'll watch their preprogrammed televisions, and I'll drink their overpriced water. read more

How can you not be a fan of a gym that's 10 minutes away and costs $10 per month? I actually spring for the black card because I'm able to use other gyms in the area which came in handy when I traveled for work and still comes in handy so I can use a gym near my work during lunchtime. Here are the only reasons I can think of why PF isn't for you: 1. You would need to shower in the locker room regularly 2. You hate the colors purple and/or yellow 3. You can't lift weights without grunting 4. You are a dude who secretly loves those Zumba classes (no classes here) read more

I would give this place 6 stars if I could. The reason- value for the money. I went with the more "expensive" option of $20/month. This allows me to bring some one with whenever I go, and use Planet Fitness in FL when I visit home.....and taneverycoupleofweekssoIdon'tgetpasty (said very quickly under her breath while blushing). Look, for $10-$20 per month you get a super clean gym with more cardio than you can ever use. All of the cardio machines are now new, and there is NEVER, I repeat, NEVER a wait for the cardio. The members at this gym are ridiculously clean, and I have never seen some one walk away from a machine without wiping it down first. 2 very enthusiastic thumbs up! read more

The gym itself is fine, it had everything I needed, was kind of cleanish and was close to my office. 4 stars for that (im being a little generous there). Its fine while you are a member, but good luck ever quitting. After cancelling my membership in person over a month ago I'm still being billed and now have been told that I have to send a certified letter to quit since they have no record of it in "the system". How convieniant, I would love to take time out of my workday at my brand new job to pay to have a letter sent in to redo something I drove an hour round trip to accomplish in December. Its especially helpful that they were able to justify why they couldn't just process my RE-cancellation over the phone. Oh wait a minute...they can't because its completely bogus and a way of trapping you into continually paying monthly fees after you've already quit. read more

I'm surprised this place has such a low reviews. Clean& well-equipped & friendly staff. Definitely 5 stars read more

Planet Fitness - Massage room ( free for black card holders) - Gyms Near Me - Waltham, Massachusetts

See all

I've been going to Planet Fitness for more than three years since I officially moved to Waltham. Prior to that I had been a member at a couple of gyms with way more "bells and whistles" (Waverly Oaks, Healthworks). Planet Fitness dosn't have everything these other gyms have, but they don't claim to. Considering that I rarely have time to linger at the gym or worry about the overall "atmosphere" and I couldn't always be held to a regimented group class schedule, Planet Fitness is pretty great for me. I need cardio machines, weights, and an area for mat work. They have that in abundance and I never had to wait for a machine or sign up for a machine for an allotted time (I HATE that). When I was renovating my bathroom, I had to shower and change at the gym (I normally went home before work) and I thought the showers were fine (not sparkling, but not gross or anything). The locker room is not wonderful - the rug skeeves me and they need more than two little broom closets to dress in, but nothing here is a deal breaker. The staff is a mixed bag - there is a female employee with a serious tan who looks entirely unfriendly and unhelpful at all times, but if you go out of your way to say goodnight or hello, she may well respond (seriously, that's the bar we're setting here). Another fella strikes me as odd, but he's friendly enough and then there are the "kids" who work there. They are at least smiling. And of course, there is the price. $10 a month with, I think a $39 (it may be higher or lower, can't remember) "rate lock" fee each year. My Blue Cross reimbursement nearly pays the entire year's fee for me so it' s a no-brainer. If you are interested in a no frills (as advertised) workout, then Planet Fitness may be right for you read more