The staff was very rude and unhelpful. When we arrived, they told us to wait because no one was…read moreavailable to show us around. After waiting for 30 minutes, my oldest child went to the monkey bars, but even though he was just standing there, they told him to come back and keep waiting. They insisted we wait until someone was available to assist us. My kids do not need help with monkey bars or rock climbing, at least not my 12 years child who has done it many times before. Then, one of the staff members claimed I wasn't following their policy and accused me of trespassing. Their only policy seemed to be making us wait. What started as excitement quickly turned into us being treated like criminals. The customer service was terrible. I'm glad I didn't spend any money there, and in just two minutes, they lost $110 from us. I also found out they charge an extra $15 to rent harnesses and shoes, on top of the ticket price. If I could, I'd give them zero stars.

Aspire Climbing is a great place to take your entire family. My son has never climbed before,…read morebetween bouldering and parkour he spent 2 hours entertaining himself while my wife and I were going through our belay lesson. He also loved climbing the many different rock walls once we were able to belay for him. The staff is extremely knowledgable, friendly and takes the time to make sure you are comfortable at your challenge of choice. The facility is geared towards extreme amateurs like my wife and I to very advance climbers. It was also really cool to watch the more experienced climbers. I the facility is kept really clean and their washrooms also have showers if you need to clean up. If you are looking for a great place to have fun with your family, I'd recommend going to Aspire!

Spent nearly $40 per kid to get in but had to also buy "their" safety socks for another $4 EACH…read moredespite having literally the exact same sock from another trampoline place (exact same fit, exact same rubber pattern on the bottom - made by the same company) When I asked what the reasoning was I was literally told it was to make more money, not for actual safety. Truly disgusted. This place is so busy I had to circle the lot until someone left, but they're going to be so tight-assed that they made my kid cry. I won't be coming back - if anyone wants my socks so they don't have to get shafted, they're welcome to them.

Fun place friendly staff but quite expensive. For 3 over 12 and 1 under 12 or was 70$ to jump for…read moreone hour including socks that you have to buy in order to be able to jump. Plus side is you can use the socks for the next visit

Cool summer camp is an excellent place to send our children. Unlike, other camps they don't have…read moreteenagers as their camp Counsellors . Rather, they hire professional and ECA, ECE certified teachers. The owner herself take the pain to know each and every children's need. I went to one of their field outing with my son and ensured their attention to each and every student.

I sent my kid to this camp in hope that they are good, reading reviews about them. It was a last…read moreminute call, since I was already late for summer camps. And had to take him out in few days. In few words, Its a child care where teachers are hired once a year ( When the summer camps runs). They are picked randomly, mostly without proper training about handling kids. For younger kids it can be quite a decision for mothers, as this can account for safety. Children have free access to television. I would day, one of their days curriculum is watching movie. The owner justifies this by saying those are interactive play/ education etc. but primarily these are children movie. It is played so that children can spend time watching them , so as free the teachers from their responsibilities of child care. Less attention is given to the kids for food, play, etc. They are primarily on their own . The owner talks about passion about childcare education and all. You can see her doing all this while parents are around,. But really this is just a way to earn money. We went to one of the day trips with them. While traveling in the bus, a small girl probably 4- 5 years old, slept and fell from the bus seat. She hit her head , but was okay, as teachers sitting in the near by seats came rushing. There was no teacher sitting with her or on her seat for assistance. They were sitting with other teachers. It was sad. We tried to complain, but the owner has her own excuses. I would recommend not to send your kids to the summer camp. Its unsafe, with the owner having little response from these small accidents. Today, these accidents seems small, but big things can happen as well. So, Please avoid sending kids to this summer camp. Its for their safety. As the response to the Business owners' comments I have the following to say.: Parents can very well go there and see what is right and what is wrong. It was only a review to help parents. And definitely , it is the parents discretion , what they perceive right and wrong. This is what I felt as a parent, when I sent my kid to this summer camp. I hope the review helps. Business owners don't like negative comments .. however, Parents should write what they think is right, whether positive or negative review..Its helps us to know and guide in parent hood.

I've been coming here with my kids for a while now and I have to say, it is great every time…read more Through the years they have expanded and do more workshops, birthdays, camps, etc. It is always well maintained, creative, and thoughtfully improved. The staff is always helpful and friendly. The only drawback is that it ends up being pretty pricey, but in my opinion, pretty worth it! You won't get this kind of experience anywhere else in Guelph and my kids never get tired of it!

so fun but one year there where bugs in my cabin and no one believed us and when the bugs got in…read moreour hair people started to spread rumors that we had lice and another year there where rats in our cabin but i still really love it

The activities are really fun and the people are nice, but there are some concerns…read more I was forced to eat everything every meal even though I'm autistic and have sensory issues around some foods. None of the other campers had to eat everything, only me. Even though I found something I liked to eat every meal, they forced me to eat other things. They didn't let us bring sunscreen onto trip, so I had blistering sunburns all session and still have a tan from it two months later. I got sick very early into camp, and I had been repeatedly asking to go home all session as it felt like I had covid. They didn't let me go home until the end of session, and by then everyone else was sick too. If your kid isn't a picky eater and is willing to disregard councillors' wishes to prioritize their health, Can Aqua is really fun! Just be aware.

In Aurora branch, when it's time for customer care, expect nothing. The manager and staff support…read moreeach other and don't care about customer satisfaction and children disappointing.

We have been to the Vaughan location twice now, and this place is amazing, not just for birthday…read moreparties, but it's fun for the whole family! I love jumping on those trampolines and running around - you not only get great exercise, but you get in touch with your inner child! We will definitely be coming back soon! It is a very fun place, and kids and adults alike love it!

Visited this playground with my 19 month old daughter. She enjoyed here for more than an hour. We…read morewere very happy to see her engaged and delighted. All the spaces are clean. Staff is very friendly with the kids. They keep the toys in place after kids leave playing from there. I'd say, its very suitable for younger toddlers. We recommend it to all our friends. We'll be coming back.

DoaaSultan I had my…read moreson birthday in Aerosports trampoline in Oakvilke and every one in the party had too much fun . The place is big and well organized , the staff are amazing and so cooperative and the food was fantastic. I really recommend this place for every one and I will definitely come back for more occasions.

was okay overall. The kids had fun for a while and the park was pretty clean, but I don't know if…read moreI'd rush back. It gets really busy and it felt like there weren't enough staff around in some areas. A few of the corners of the trampolines also had pretty long waits.