The staff is always polite and very fast and efficient. I've found it's best to get there early,…read moreespecially in the Summer.

Great staff, and very fast! Facility is clean and doesn't smell like a brewery like most redemption…read morecenters. Only downfall would be their parking lot, but hey - you work with what you have! Process goes super fast if you return containers in their original boxes!

This is not the company that we started with when we purchased our current house. That company was…read moremuch more expensive and they had VERY strict rules and additonal charges like no other company I had ever dealt with before in other states. This company is less expensive, completely reliable and customer friendly. By customer friendly I mean that they answer their phones, your questions and don't constantly threaten to add charges to your bill. They send text messages to let you know about service changes due to holidays or weather. They are willing to make up for your mistakes with action on their part, again with no threats of additional charges. They are sympathetic to their clients needs and will do all they can to meets those needs - without threatening to charge extra (getting the picture here?) and have backtracked more than once when we missed putting out the cans. They also do recycling pick up weekly instead of every other week like the last company. And they have regular lawn debris pickup. The previous company said they did lawn pick up within 2 weeks of debris being put out but ours and neighbors would sit for a month before pick up and they were very unconcerned about complaints regarding this problem and issued vague timetables regarding debris pick up and THEN...threatened to add additonal charges to our bill. Very happy with Twin Bridges, Promotional price was incredible ($25 a month) and the post promotional price was still less than I was paying before plus I am getting weekly recyling pick up instead of every two weeks. And they haven't once mentioned adding charges to our bill. Doing the job, doing it right for less $ and answering their phones. What more could I possibly expect?

They were doing ok til they raised my rate by over 10% with no notice. That sucks. A little notice…read morewould have been nice.

So grateful for JGS! I had a lot of old electronics & they picked them up for free. Very nice &…read morecourteous. Thanks!

Extremely nice people and easy service. I had a few things I needed to drop off to be recycled,…read moreonce I found the door it was a drop off and go. I did call before hand to make sure they took what I was dropping off (humidifier and crock pot) and they were very helpful on the phone. Getting there is sort of tricky, you have to turn into a small lot, look for the JGS - sign and follow it around back. There will be an open garage door (if they are open) there isn't any additional signage but if you go into the garage you can see the offices in the back!

They have updated the process making it even easier. 2 people inside at a time. 2 workers were…read morethere assisting. One behind counter and one in front. Dump your bags of bottles/cans into the bin and the conveyor takes it off to sort etc. the screen shows the progress and money earned. Rejected bottles get sent back out but the worker dealt with those and manually added them to my total. Receipt prints off out by the screen and then you hand it to worker behind the desk. Then they give you cash Very easy.

I agree with other people's appraisal of this place. you don't always get the amount of money that…read moreyou bought bottles and cans in for and on top of that the people can be a pretty disrespectful. however, occasionally it's not bad.