1. Planned Parenthood - Metro West

    1. Planned Parenthood - Metro West

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    Marlborough, MA

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    Planned Parenthood - Metro West

    2.3 (4 reviews)
    Open 11:00 am - 6:00 pm
    Updated 3 months ago

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    2 months ago

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    AFA Obstetrics & Gynecology

    AFA Obstetrics & Gynecology

    2.6(22 reviews)
    11.3 mi

    If your insurance leaves you with little options, I still would not recommend this place…read more It's overly busy and the reception desk does not care about your needs. When you ask,"Thank you for calling AFA, could you hold?" Actually wait for the response to your question instead of putting you back hold for forever. Longest I was on hold with them was 40 minutes until I was disconnected. I've seen a few different doctors the years I've gone here and none of them are insightful, have bedside manner or make you feel comfortable. It's like being on an assembly line. Some of us have had painful contractions and no assistance what so ever with complications. You would think that the women working there would show compassion...they don't. They don't care if there's urgent matters that can't be solved with calling 9-1-1. If a pregnancy is at risk you need to respect that, at least let patients leave a message so they don't have to waste time. Their phlebotomist shouldn't be taking blood from people. Two friends of mine had no choice but to be patients here and we all ended up with intense bruises for weeks after, when the main hospital lab doesn't even leave a mark. I don't trust them to care about my baby. Take this as constructive. If you have enough patients voicing concerns...stop trying to save face by replying with,"Your care is important to us, we take our work seriously..." Then fix yourselves. Not going back.

    The Nurse I had for my first appointment was rude and made me feel stupid about any questions I…read morehad. I told her everything I was experiencing and she could barely give me any answers. Now I have to wait 3 more weeks before another nurse sees me.

    Planned Parenthood - Metro West - obgyn - Updated July 2026

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