In January we were contacted by Eloy Leal-State Farm & asked to pay $42.96 3 weeks after making our…read moreregular payment because there was an error & we were short. found it odd but paid it. Insurance almost doubled the next month in February. We called to ask why & was told it was a state wide increase. We again paid our bill. The following month in March we were hit with an additional almost $500 on top of the almost doubled payment from the previous month. We were told it was because we had missed a payment in November (5 month earlier?) This made no sense as we were contacted in January about an a ledged shortage already & the fact that we would have been cancelled most certainly. We paid it anyway. Now in April, we got another bill for $500 over the regular amount. called in, was told it was because we didn't have a vehicle added & it was back payment. I had my policy in hand & informed them this vehicle was insured since November 2023. They responded "oh yeah i see that" then proceed to tell me they will see what else it is, as if they are digging for a reason. They then tell me it was because I missed December & January's payments. I told them once again this wasn't true & that i had bank statements to prove it. I was told to bring the bank statements to them in person to "see" what they can do. This is massively incompetent & unprofessional. Shop around, even if you don't save any money, it is worth it to not deal with the train wreck that is Eloy Leal state farm. by the way- I am a 15 yr customer with these people & this is how i am treated.

I had to deal with Eloy Leal when a client of his rear ended me. After finding out his client's…read moreinsurance was expired, I then began searching my options. I was lucky enough that his client made a payment reinstating his status as an insured driver. When I called to make my claim, I spoke to Eloy Leal himself. He was rude, impatient, and at one point in the conversation when I was remember details of the event declared, "Hey come on man, I don't have all day!" He then explained how he's busy with many other things. He expressed that he would rather myself be "more quick than accurate" with the details of the crash. He lacks professionalism, patience, diligence, and is a very poor representative of State Farm.

She is the best insurance agent she takes her time about getting you the best insurance coverage!…read moreShe takes her time and answers all your questions! Her office staff is amazing! I would definitely go to her and trust her for all your insurance needs

Tawni has already been very helpful with all of our policies. We have been with this office for…read moreover 10 years I believe. We have had excellent service with all claims. Would defiantly recommend this agency.

If you need an insurance broker, I would HIGHLY recommend this company. I have never been…read moredisappointed with their service and they have saved me thousands of dollars. They're also a pleasure to talk to.

From the owner: Hall Insurance Agency has offered all lines of insurance in Texas since early 2000. We are a family…read moreowned and operated full service insurance brokerage focusing on superior customer service. More information about independent insurance agencies: Independent insurance agents don't work for just one company, and that means better choices for you. Like a personal shopper comparing rates and coverage, they can quote multiple insurance companies to make sure you are getting a great rate. Agents can offer: Full Line of Products - including auto, motorcycle and ATV, commercial and business, RV, boat, personal umbrella, and home. Affordable Solutions. Exceptional Claims Service. Expert Advice - Independent agents are insurance experts. They're ready with personal service, free quotes, price comparisons, advice about coverage options, and help with all your insurance needs.

From first contact with this office it was a good experience. Beth was very pleasant and helpful…read morewith getting the quotes to us in a timely manner. Very friendly and personable. Matt and Beth were able save us approximately $100 a month. I would definitely recommend this office to anyone. Thanks for all your help!

I started a policy online, couple days later I had questions and Matt was very quick with…read moreresponding to my email! Beth is also very helpful:)

I've been with this company for years now and I just can't explain so much that I'm happy with on…read moretheir services. Everyone in the company has always been nice and friendly. I love that I can just sit back and not have to search for quotes and cheaper policy's because that is what they do!! And they find better quotes for you more then what I could've done. I have no worries when my renewals come up, because they take care of them without me having to lift a finger. :)

From the owner: Personal Lines: -Auto Insurance…read more -Home Insurance -Motorcycle Insurance -Boat Insurance -Personal Umbrella Insurance & many more... Commercial Lines -Church Insurance -Business Insurance -Daycare Insurance -General Liability Insurance -Commercial Property Insuracne -Commercial Umbrella Insurance & many more... Give us a call and let us help you find what you need.

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!

Jo Ann Mullins was the agent that helped us transfer our home and auto policies from Farmers to…read moreState Farm. She is very knowledgeable and thorough. She saved us almost $3,000 per year and we have better coverage. We are so appreciative of her help and we can't thank her enough. Thank you again, Jo Ann! Joseph and Stacy

A big thanks to Jo Ann for all of the amazing help and insight in to my policies. She made…read moreeverything easy to understand and spent as much time as I needed making sure I was clear on every thing before she let me go. Customer service like this is why good companies thrive in good and bad times. Hats off to you Jo Ann thanks for all you do!

She is an absolute scam! Rude, short tempered lady at the end of the phone tricked me into buying…read morecomprehensive insurance on my car that I did not need without checking my credit or updates! I got a new policy with another company in June 2019 for less than half the price I paid her!! Wish I had done my research before paying blindly.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've spent over 35 years in this community and have been an Allstate agent since 2011. I became an agent to further help my community with their insurance and financial needs. I understand the importance of customer service and insurance coverage is the predominant factor when protecting the things that matter most in our lives. Whether you're a home-owner or renter, a car- or boat-owner, and everything in between, I want to get to know you and find the best fit for your lifestyle! I love that Allstate is a community-based company that offers insurance and financial needs in one place from genuine people. Our agency can be described as friendly, caring, honest, and will go above and beyond to take care of customers.

I give no stars, I had to give one star to post. If you can, avoid this place, if not make sure you…read moreread every single document you sign because they will sale you insurance knowing that it will not cover you at all if you are in an accident!!

Don't use this place... they try to scam you out of money! The ppl that work there are…read moreUnprofessional and will hang up on you consistently.

Amazing experience from start to finish. HR Mack and his team were extremely professional,…read moreknowledgeable, and responsive.

Great experience! Service was quick, and he was ready to help with everything I needed. I'll…read moredefinitely be returning for more services in the future.