Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

This team is amazing! When Brookshire-Hathaway decided to move out of Texas along with other…read morehomeowners companies, Freedom came to the rescue...and it was less expensive than Brookshire-Hathaway!! Glad to have made the switch to Freedom Insurance Group!

Great rates. Good communication. Everything was handled online. Very responsive if I had any…read morequestions. Just an over great experience!

Had lots of questions about a specific insurance policy need - Andrew Guernsey at Fellers Insurance…read morewas always prompt with a reply (email and phone). His replies always included information to go along with the answer - leaving me re-assured I was not only making the best insurance decision, but had the right person helping me. Andrew was recommended to me by a trusted business partner. The recommendation was spot on, with Andrew demonstrating the "best of class" service which resulted in this referral. Based on my experience, I recommend you contact Andrew Guernsey at Fellers Insurance Agency and let him earn your confidence and business.

I was new to DFW and I lucked out with this agent. They listened to my insurance needs for both…read morehome and auto and have always been helpful and informative and quick to answer questions. They were also helpful in the claims process as well. You might find a little cheaper insurance quote but you won't beat their service and attention to detail.

Kelly did an outstanding job helping with commercial insurance. She is knowledgable and very…read moreresponsive, I highly recommend Kelly for all your insurance needs.

We've been using Waves for several years now. Their service is exceptional and they always look to…read moreget us the best coverage for the price. I highly recommend you give them a chance to quote your policies.

Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today

I've been with Tony for a few years now, and he's just top notch. Always available to answer any…read morequestions and has my best interest at heart. Great businessman, great person. You need to call Tony Jones for all your insurance needs. What an amazing, personable guy. You really can't beat these rates/ customer service.

Tony Jones has been my State Farm insurance agent for over 10 years. Love this office with Tony…read moreJones and Catherine, they are so helpful and knowledgeable in the crazy world of insurance. They have an open door for all your insurance needs!! In the last year I've hit a mountain I just can't seem to get over and they have been so patient and helpful working with me and navigating through this. I know there is a lot of insurance companies out there but if you want an agent and office that truly cares State Farm Tony Jones is the place!!

Curtis is the king of client advocacy…read more Yes he sells insurance, but he REALLY focuses on helping customers understand the right choices and when there is a need for a claim, he makes sure everything goes as well as possible. Heck... even when there are hiccups in the claims process, he jumps in and fights for you. He is on MY side, and that's a HUGE value to me, my family, and my companies. I have been a customer of Curtis's for years, and there is no one I trust more to honestly answer my insurance related questions. I'm not a Farmers customer, I'm a Curtis customer.

Curtis provided a lot of useful information to me about my existing policy. Even though I wasn't a…read morecurrent client of his. He took the time to explain coverage and even reviewed my policy and made suggestions. Good insurance agent.

After being very frustrated with my car insurance rates for the past years and another spike in my…read morerate recently, I decided to use my facebook friends as a resource to find something better. One of my friends from junior high reached out to me letting me know her husband could help and did he. My rates fell and am paying half of what I was paying. Not only was Brian great in helping me get the best deals his follow up work was above what I had expected. It definitely pays to work with advisor versus the direct insurance company as you know that they are there to help you and not their company. This is definitely the way to go for me moving forward and will combine my home insurance once I settle down in a home of my choice. I appreciate honesty especially in this industry so thank you Brian for all your help!

They did a great job helping with just what I needed without the pressure of up-sales I didn't…read moreneed. I feel they've been honest and helpful since day 1. I've saved a lot of money with their help!

Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

From the owner: NIB is an independent insurance brokerage firm offering personal and commercial lines products…read morethrough over 40 top-rated carriers. Our advisors are client-driven, not carrier-driven so we can customize plans that best fit our clients' needs and budget.

I have been with State Farm for many decades and Matt Tobben and his staff are the best I've seen!…read more The helped each of my children get good affordable car insurance with great coverage. Each year Matt reviews our household needs personally and guides us to the best plans for our family as the children go out own their own. Explaining the each plan choice he makes sure it's the best for us. Thank you Matt Tobben for your excellent work in protecting all of our family!

We had Matt as our agent for many years and never have had any agent before or after who even came…read moreclose to his customer care. He felt more like a family member than an agent. He looked out for our every need and never steered us wrong. If he were still in Missouri, we would still be with him. You can trust him as your agent and would be lucky to have him!!! Cindy Elliott