Good service from Plantenga's Cleaners. Prices are a little high at times due to the lack of competition in the area, but they pick up my dry cleaning off my porch and drop it off, so I expect a premium price for that premium service. So far, happy with the quality of service I've received. Clothes come back nice and crispy, I'd recommend coming here if you need dry cleaning services. read more

The cleaning is acceptable, but I have experienced a pattern of being overcharged. I am often charged the $9 dry cleaning rate for shirts that are simply laundered. When I recently pointed that out they admitted that I should have been charged $5 and not $9 but they are not able to change the price because only a manager can change the price. I had to pay the incorrect price to get my shirts but they promised that a manager would call me and provide a refund. I received no call or refund. One week later the same thing happened. read more

I can trust that my clothing - no matter how delicate - will be treated with the utmost care and be returned to me as if brand new! Always service with a smile at prices I can afford! read more

Went on a day they were open and door was locked .. middle of the day - Sign said open but could not get in! I have never went back since ! Charged $70 to replace a zipper in my down coat and it only lasted one year . read more

Brought a jacket with a broken zipper in to be repaired and they fixed it on the spot. Fast, friendly service!

Plantenga's has been my goto dry cleaner for over fifteen years. They have been really good with my desired starch level and special requests ever since I write my requests on a piece of paper and put it with my outgoing dry cleaning. Heavy starch in the wintertime leaves me in what feels like a straight jacket. They have been listening to my requests! Plantengas, actively listens and requests feedback. That tells me they care about their customers and it is well managed. Thank You! read more

I was assured my garments would be ready Friday after 5pm. I returned Saturday morning only to be told my clothes would be ready on Monday. Usually, this would not have been a big deal but the garments we needed cleaned were for a wedding we were attending that Saturday evening. We had to scramble to find new outfits a few hours before the wedding started. Dont count on Plantenga's to have your clothes ready when they say they will read more

Great customer service. I needed a bunch of things cleaned before a work trip they were able to rush it and get it all to me the next day. Everything came back looking great! read more

We had just moved and needed to find a good dry cleaning provider. I had a Christmas Gala to go to and I dragged my feet on getting my suit pants hemmed up. I contacted Plantenga's to check on turn around time figuring I was out of luck, but Pat worked with me and got me in and out of the North Grand Haven location in a day. Thank you so much and you have earned a customer for life. I will recommend them to everyone. read more

I'm new to the area and saw this as the only local option. I dropped off a load and the experience was nice. When I picked up, the price was shocking. I am coming from Chicago and had dry cleaning weekly. This place was 3 times the price. I have done some research. I can overnight my laundry to Chicago, have it cleaned and returned at lower cost than going here. Crazy, right. Nice people and good service, but the prices are extremely high. No local competition has created a monster. Good luck. I'll be sending laundry to Chicago. Funny but will save money. read more

Great 24 hour turn around on my sports coat for a wedding, and for only $30, solid service!! Thanks

I just brought a very tired and dirty puffer jacket into Plantenga's to see if they could revitalize it with a good cleaning. When I received it back not only did it look fantastic but my husband asked me if I bought a new jacket as it looked just as good as the day I bought it. I have been using Plantenga's for twenty plus years and they have never disappointed me even with the toughest cleaning jobs. I highly recommend them if you don't already use them. Not to mention their service is always spot on. read more

The staff is so professional! I had forgotten my pilot wings on my shirt, and called the Grand Haven North store. Jamie was so nice, and immediately knew what I was talking about and had my wings in a little bag so I could pick them up before my next work trip, even though my shirts would not be done for another day. I thought those wings may be gone forever!! Thanks Plantenga's for great service. I've been a customer for years, and have always been pleased! read more

This company has convenient locations, but the quality of service is terrible. The problem from my view is the central Spring Lake processing location is very poorly managed. I now use them as a last resort. Last three orders were messed up. Order one: shirts on hangers when request was folded. Order two: two lost shirts - I am told they didn't lose them that I am wrong. Order three: shirts not available as promised. Phone calls to management/ownership are sad. The responses consist of excuses and assertion that the problem rarely if ever occurs. Conversation with remote locations indicates otherwise. Unless you have to use them for same day service, please consider anyone else. read more

The front desk people are great! They do everything within their power to make sure your expectations are met. The cleaning service is not consistent so inspect when you pickup. Also make note of items dropped off as items tend to get lost from time to time. They usually will compensate a loss with several weeks of persistent calling and leaving messages for management. Communication systems need to be improved as communication from staff and customers to management has proven demonstratively very poor. read more