This was probably the worst hair experience of my life - I had my hair coloured by the guy with the glasses (don't know his name) and it was extremely painful. I expect a bit of discomfort when getting highlights but this was extreme, the steel point of the comb seemed to pierce my scalp each time. When it came to taking off the foils and washing it was a relief when the receptionist took over - he was gentle and washed half of my hair while the rest of the foils were still on. The the guy with the glasses came over to do the second half and things changed - he was so rough, pulling the foils off, washing my hair harshly and using my hair to scrub some colour off the skin at the side of my face. Then came the final straw - how difficult is it to blow dry someone's hair without scorching their scalp??? I finally cried out in pain and got a - oh sorry... I left this hairdressers in tears - I will not be back...... oh - and I asked for blond highlights and got brown highlights! read more