Great business. Owner was very attentive and his prices are fair. I need alterations and he came…read morethrough in a very timely manner. I would highly recommend Alma to anyone in the area.

Best Dry Cleaning and fold & wash in Collier County...Alma is always happy to do anything that you…read moreneed.

Manager seems attentive, but I've had two terrible issues with a member of the staff who clearly…read moredoesn't want to work nor be of service. First time he closed 15 minutes early and snarked at me through the window, and the most recent encounter he made me count my own clothes (never touched them before I left)...I had to ask for my receipt, and overall just seemed super unhappy to be employed there. I took a break for a couple months and returned (due to proximity), and ran into this.

Dropped off a 100% cotton King sized bedspread to have washed as my home machine is not large…read moreenough. Bedspread had 2 issues 1- had a blue laundry detergent spot ( because my machine was not large enough and it did not completely dissolve. 2- a dirt ring. No grease, no protein , dirt. The bedspread was returned to me in a clear package and BOTH stains remain. A tag was on it stating "received in damaged condition " $57. Really? Never again and a rude worker to boot. You've just lost yourself a customer.

Gave a quote one week with a scheduled time for the following Saturday. Showed on time and cut the…read moreprice because it was easier than he thought.

Very convenient, efficient spot. Fast service…read more Very convenient, efficient spot. Fast service. Summer hours on Saturday are short. They close @6 on weekdays. Will update.

Poor communication, late pickup, stained item (when confronted, no response). Not even sure it was…read morecleaned. No store front. Who knows where the items are cleaned. Should have known better.

We've been using Lux services since October 2025 and so happy we found them. They do a fantastic…read morejob on all laundry, and their prices are very reasonable considering the great job they do. Everyone is so nice and easy to work with. I highly recommend Lux above other laundry services here in Naples.

I took my clothes here for the first time. When I dropped off one jacket and two dresses, she…read morehanded me a ticket and said the clothing would be ready on Wednesday. I looked at the ticket expecting to see how much it would cost, and there was nothing there. I asked the lady how much money it would cost and she said she did not know... She does not have a price sheet. I said that is very strange that I am leaving my clothing here and have no idea how much it will cost. It was my mistake for being that stupid because when I came back to get my dry cleaning three days later I paid $64! I literally paid more money to get these items dry cleaning than I paid for them when I purchased them at Marshalls. A total total rip off and horrible business model. It would be like going to a restaurant and eating dinner and having no idea how much money it will cost until after you've eaten the food and then the waiter tells you how much you owe. I will never ever go here again!I see all the other horrible reviews so I should've done my research before I used this business.

The first time i tried this business I brought in a queen size comforter to be dry cleaned. They…read moredid not dry clean it. Instead they laundered and dry it! Then charged me $40+. If so wanted it laundered I could have done it myself. Recently I brought in 10 items; 2 ties, 2 shirts, dress with little cover, sweater, sleeveless sweater, pair of dress pants, and a little dress top. They charged $125.30. I will be finding a new dry cleaner.

Very nice and did a great time with both of my comforters. I picked them up a couple days later.read more

Very efficient, courteous . Delivery was on time. Everything was very well handled. .read more

From the care that I got from the employees to a sweet note from the owner to the wonderful laundry…read moreservice, I cannot recommend this place enough

great service, staff was very helpful and friendly. We are…read morefrom California and came for the AYF championship. Great place and convenient since they have you exchange cash for coins

First time trying this dry cleaner, so far so good! They…read moreappear to be quite busy. Had two piece outfit washed and pressed $12.00 nice job. Will return future.

Alteration promised for Monday at2 pm. Nope, not there, come back tomorrow. Tuesday at 11 it was…read moreready. Buttons were missing. I said I was not happy, truth is that the jacket was there Monday when I came so I came back when I did not need to. Oh, realized later that one arm is longer then the other. I will find a real tailor to fix the length and add buttons. Staff said they would fix the buttons but I'm headed out of town and really don't want these dishonest folks to touch my clothes again. Sorry, I love using local.

Horrible Could give 0 starts if I could…read moreLost very expensive item of mine It has been a month and no calls or text return Very interesting how they'll reply to positive reviews on Google and here but will not take responsibility of lost items Not even a call with apology Horrible horrible horrible

NO STARS. They lost my very expensive coat. Made the trip there to pick up , they could not find…read more Checked their cleaning building and other location . Promised to locate and deliver to me in Estero. Never heard back. Constantly called, no resolve. Poor communication and customer service. The one star is because my husband had used in the past and was pleased with the cleaning. They lack customer service acumen. If you have expensive items, DO NOT TAKE here.

I love this Drycleaner and alterations place! Kasia is very sweet and gets me in and out. The…read morealterations I have had done here include maid of honor dress hem, flower girl dress, numerous other dresses for work and evening. I am so glad I got d her because the alterations are a skill that you can't trust just anyone with. I like the text notifications for my orders being ready for pick up, and the dry cleaning pieces have been done well.

I have finally found a cleaners/alterations business that I can highly recommend. I have had both…read morecleaning and alterations done and have been immensely pleased. The cleaning is great and the alterations have been beautiful. I took a very long satin skirt in to be hemmed and the owner actually hemmed it for me herself. I've had other alterations done with them as well, with the same results. I guess I've been lucky as I have no complaints as I've read from others. My opinion and my experience with them have been a total FIVE STAR.