I was searching for a barber who could come to a disabled family members home to cut his hair on a regular basis. I settled on Chris at Platinum Kutz. Chris is a nice person and seems to be a great barber, as long as you do not have to rely on him for mobile services. After coming to provide services to this disabled family member for several months, he started showing up late for appointments and then just stopped showing up for appointments altogether, which caused a lot of inconvenience. He never called or explained why he stopped coming.
Chris, if providing these biweekly mobile services you agreed to had become an issue, the PROFESSIONAL thing to do would have been to explain that you could no longer take on that commitment. We would have respected your decision and could have left the situation on a positive note. But you didn't handle your business as a professional should have.
I urge you to step up your game as a black business owner and treat your customers with the dignity and respect that they deserve. read more