This company took over my rental property last year and they were snappy with me from the…read morebeginning, I am a person who likes to be as polite as possible and rather then be open and upfront about charges they snapped that I should have read the lease better. The utility charges are inaccessible and for all I know they could be making up a number as it was different for all of us in the building and its supposed to be split. upon move out I got charged almost triple what I had been previously charged for utilities for the common area and even though we spent 5 hours cleaning and shampooing carpets they still charged us almost 400$ to clean. When they toured the property they came in in boots and muddy shoes I repeatedly had to clean up after their tours and they were incredibly rude and disrespectful. If you rent from them in the future dont even bother attempting to clean they will charge you regardless and their charges do not meet what the lease outlines. Overall the company is disrespectful and while yes, they are a business they were very ignorant on human empathy and being organized as a business.

This review is from a 6 year tenant who had ABC rental as their middle man…read more Wausau is grossly monopolized by this rental company. Almost to a point you will not be able to find any rental property from a private renter within Wausau's city limits. Back in January of 2019, they used to send physical walkthroughs at the start of every year, but must've just said "fuck it" during COVID. in 2019, a lady from their company did the last walkthrough we had until we moved out in July of 2023. We had documented with her that the basement downstairs, which was poorly designed when we moved in. The tub had tile that met directly with wood that was rotting when we moved in and progressively got worse. I am no carpenter and with the terrible design, the wood began to rot and the tile began to break. The ventilation in the bathroom was never fixed and they ignored requests to clear out the air ducts as it had not been done since we moved in back in 2017. The bathroom was so poorly constructed and missmanaged that the tempered window in the bathroom shattered from the build of condensation. Black mold began to take shape and they ignored it, only to fix it when we moved out and then later charged it to us so we received $0 of our security deposit after paying $1450/mo+ rent for 6 years. If you go through them and want things fixed, you will have to take full control of the situation because do not expect them to follow up with any sort of gumption or haste. Idk laws very well, but I don't think any state allows a rental company to let black mold build up for 4 years after it was reported. Rent is expensive through them, don't expect any deals, don't bother cleaning your place as best you can or wasting any effort while moving out, they hire a company to re-clean and charge you for it anyway. And also how convenient everyone? The exact amount to fix and clean everything came out to exactly my security deposit after I asked for an itemization list! Crazy! I would not recommend working with these clowns as it's a circus.

no brain cells. They don't even know when their former tenants are out. this is how much they care…read moreabout their units. Current situation, getting documents and pictures blown up for court.

This is the worst company every because I had applied with then the bringing of last month and I…read morehad talked to someone from there and they told me that someone would get back to me well a few weeks later no one had gotten back to me at all so I ended up called them left a message a few days later called them left another message I had left like 5 messages with no reply and I even had send them a few emails too I even went to the office the other day and no one had ever called me back at all and I had no eveviction on my record at all so I have no idea why they won't even called me back at all now. When me and my 4 disabled kids really need a place to live now. I wouldn't go through these people at all now and other people I had talk to told me that they are the worst too.

Do not rent from them or let them manage your property. They do nothing! Rented from them &…read moreaccording to contract & state law, they have to return security dep. by the 21st following check out month. Left voicemails - no return calls. Spoke on the phone & was lied to, excuses made & still no return security dep. and close to 3 wks after the 21st!! We paid on time, good renters & left everything better than when we found it. Not acceptable!! Very, very unprofessional!!

They might be OK to rent from as a tennant but do not use them to manage your property!! Unless…read moreyou want to leave voicemails and get no response. Write emails and be ignored. Stop by their office and get lied to. Most months you will get your rent late with no explanation or apology and only after you follow up multiple times. when tennents break their lease, they will not take them to small claims court like you are told. The matter will go to their 'collections' department and you will hear and see nothing about it again. You will get stuck with lost rental income, utility bills and all damages. They do not check on your property even if you request it so tennants can live in filth, leave when they want, and destroy your investment unchecked unless YOU check it yourself. I used them for about 4 years and it was EXTREMELY frustrating. Very unprofessional.

Screw you around on your deposit. Don't care and try to play you when it comes to domestic abuse…read more Service guy cause damage that they are making us pay for. Claiming there was severe damages to walls and flooring. No one shows you where anything is. The guy i talked to after moving in couldn't even tell me what some of the light switches were for. Holding tenants responsible for things leftover by old tenants because looking into those things weren't in there protocol and now they are.