This store is the definition of hot mess. Messy, unorganized racks. Rude, clueless customers that walk right into you. Excruciatingly long wait times for buying. You can sometimes find cute things. But it's few and far between. The messiness of this place makes Goodwilll look superior. read more

Plato's Closet - Dickson City - Women's Clothing Near Me - Dickson City, Pennsylvania

I've been coming here to sell 3x a year for about 7+ years! Yes it's crowded, yes it's messy, yes a ton of items are damaged or shouldn't be sold. But when you pick around or come early enough, before the customers destroy the store, its a delightful experience. I have never encountered a rude employee from these ladies, ive had nothing but positivity from them. Yes i receive less than i want from them but that's ok since my clothes are now more for adults than teens so it's understandable! Im surprised they still take some of my clothes! Keep in mind, for the amount of customers they serve each day, they can't exactly have people on the floor picking up after everyone. If the customers weren't so entitled maybe the store wouldn't be destroyed at the end of the day. read more

Workers are rude and complained when I dropped off clothing behind my back. I have bought clothing and shoes from here that ended up being unauthentic (fake)!!! Whatever you do do not go here, it is a mess and the people who work here have no respect!!! Everything is EXTREMELY overpriced, some things I have seen price over the brand new retail prices. Also, don't even bother trying to sell things to them that are older then a year because the. It is considered outdated, and even if they do want to buy something off you, good luck getting more then a dollarIf you have plans to visit anytime soon, CANCEL THEM. read more

Plato's Closet - Dickson City - Plato's closet - Women's Clothing Near Me - Dickson City, Pennsylvania

Had a decent buy and sold a small bag for $30. SELL MENS CLOTHES my boyfriend made $60 for a small bag and they literally took everything. The staff was friendly and helpful. Their selection of clothes was decent(small men's section), however, some pieces did have stains. Overall 4/5! read more

Sara was very knowledgeable and helpful at checkout! They're clothes are a good price too and they have new name brand clothes like essential Sweats and sweatshirts and alot of nike read more

Please check your receipts. I purchased clothing and shoes , nothing else, and was charged sales tax. There is no sales tax in the state of Pennsylvania on clothing or shoes. Highly illegal. read more

I went in with a pair of practically brand new Nike huaraches and a few other items. They took four items including the Nike shoes and they gave me back 18 dollars. Unacceptable honestly. read more

I could not say a SINGLE bad thing about this store. The girls who work here are so nice and helpful. I sell clothes here quite often and when they don't take items, they always thoroughly explain why, and it's never some crazy excuse. The clothing selection is great and they have so many different brands that anyone would like. I recommend this store to everyone I know! read more

This place...oh this place. I went into there with 5 full duffle bags of name brand 9/10 condition clothing and they said they were interested in a pair of shoes for $5 In those bags were clothing items at least over $300-400 This wasn't even worth my time and they don't understand the value of clothes. I will never go back there and try to sell clothes It was pointless and more a hassle to bring the bags back and forth. They told me they wanted more winter clothes, but I had 5 sweatshirts and a large jacket all in great condition. I provided collard shirts(short and long sleeve) , for back to school time They wanted none. This place has no idea what they're doing read more

I am not one for writing reviews but my interactions with this store and it's sister store have bothered me. I brought clothes in not knowing what to expect. My friend and I walk around browsing as I wait, I am not impressed with most of the items I see. Like a sundress that's faded and beaded from multiple washes. Nothing that I would have even donated to Goodwill. The items I wanted to sell were in much better condition that a lot of the items I saw in the store. Some of my items were even new with tags. But since they weren't from stores such as Forever 21, Rainbow or Charlotte Russe they would not take them. They told me to try their sister store Style Encore, they take "Labels". Seriously, Worthington, Joe Fresh, Old Navy, Gap? Those are considered labels. I guess I would have stumped them if I had come in with my St John's, Givenchy, Giorgio Armani, Nordstrom Signature, or Yves Saint Laurent. But I was optimistic since they take men's clothes, so I returned. I had men's new Polo style shirts, Nautica, Tommy Hilfiger, Old Navy. They wanted to give me $1.75, yes that's right, one dollar and seventy five cents each. I am not sure who determines what is considered a "Label" but, Sellers Be Ware!!!!! I have to continue reminding myself my definition of "Label" is clearly differing...... read more

This is a gently used clothing store. I haven't tryed to sell anything so I dont know about how much you would get for your stuff, but I did stop in to see what kinds of stuff they had and I was far from impressed its a salvation army with higher end stuff. Well so they clamed I saw very little high end and everything with a pretty high price tag i saw stuff from Deb, Abercrombie and fitch, Baby Phat, and lots of South Pole things I can get at Marshals or even Tj Max for the same price and new. Even the shoes were pricy and no big names i can get the same new shoe for the same price at deb or forever 21 outlet stores. read more

THIS PLACE SUCKS ASSS!!!! First off the employees are very very rude and have such attitude in their voice. I brought clothes in all new with tags from high end trendy fashion stores and they made me wait 3 fucking hours then I get there and they won't give me my money but they'll take my clothes??? Is that even legal??? I mean you should see some of the clothes they have on display that are so dirty and out of date but they won't take Michael kor rain boots in mint condition I paid $280 for? Like what? This place is so awful and needs to be shut down immediately. If you come here be rude to the employees read more

Sold over $200 worth of clothes and got $14 back. It was my first time selling, but I guess my expectations were too high. I will not be going back ever. The store was dirty and the clothes were disorganized. I'm sure they're doing their best during these tough times, but I'm still extremely disappointed. read more

If u come to Plato to sell them something.. please make sure to check all the items they didn't take, the items they think are "no good".. apparently they told me that and I said okay. I come home to realize they had taken 2 of my necklace and didn't tell me about it. Part it was my fault for not double checking. . So BE AWARE! They steal from you read more

I've been here twice, and the service is consistently cheerful, friendly, and accommodating, even on Black Friday. Yes, the items are gently used--but sometimes brand new with tags. The prices are reasonable for the brand. Yes, sometimes comparable to TJ Maxx and Marshalls, but nothing is guaranteed in any of these stores... That's the luck of the draw. In my opinion, it's worth the trip to look. I spent over $150 here and have a ton of new things, including Christmas gifts. One gift was a brand new with tags Coach hat & scarf set--marked retail over $175 and I paid $55. It's worth the trip to shop! read more

If you have the time to look through their over crowded racks you can stumble on a possible good deal. The cramped inventory is overwhelming and very messy. After 2 hours of looking at clothes I was completely unimpressed with this store. Save your $$$ and sanity and stick to the thrift store and good will stores for the same name brands at a 1/4 of the price. read more

Huge selection on mostly used cloths and higher prices then done stores sell new. Was just in Payless and they had some of the same sites new for $6 less the Plato's Closet. I would rather shop all the stores in the clearance section. Store smelled good. read more

They're too picky and choosey with what they'll buy from you. The sales associate I dealt with was rude. I had 3 brand new Victoria secret swimsuit bottoms with tags and they only took 2. I bought them all at the same time and the end of last summer. Like I get not taking some things but it's too ridiculous. read more

This is more like 3.5 stars not 4, they had some nice clothes but more expensive than most thrift shops... They have lots of jeans and shoes but I was not satisfied with the amount of cool t-shirts they had, sports jerseys or sweatshirts in common sizes not XXL for $35... Overall I am satisfied but it could've been better read more

Love this store!!!! They have such an awesome collection of clothes. Always getting new stuff in so you have to keep going back..... Tbe staff is very nice and the owners are the best!!!!! I do and will always tell people to go there read more

Absolutely horrible. It's terrible for selling and buying clothes. Their staff is extremely rude and treats the costumers like dead meat. If you're trying to sell your clothes, they will rip you off. Don't even try. If you have an originally $80 item that is new with tags, they will buy it from you for maybe a dollar, then they will sell it for $30. They don't except any clothes except for specific brands they are looking for, and they won't even tell you what it is. They have a list of brands and rules for what makes clothing acceptable on their website, so I only brought in the ones following the exact guidelines, and they refused to accept any. They don't buy seasonal clothes year round. Anything their website says, they do not follow. If you want to buy clothes, expect that they will have tears, stains, muddy, and some even with old gum and dog poop sticking to them. The clothes their reek worse than the inside of a 30 year old rental pair of rental skates. They are very picky about what brands they get, so they will pick the exact things they are looking for, even they are in trash condition. You would get better quality just going to a thrift store. At Plato's, they sell lots of converse shoes, the kind that you would want to throw away. The laces are frayed, the bottoms and inside are worn, they have holes, they are covered in dirt, smell like actual garbage, and have mysterious things stuck to the bottom, just to name a few flaws. They sell these for no less than $12. Don't buy garbage. A slumlord would rip you off less than Plato's. read more

Don't go! New staffing should be hired because the girls all look like they don't want to work they talk and lounge around. When I brought my clothes to sell they told me it would take 30 mins and they took 5 mins to look at "everything" and in the end they took one item out of the 3 bags of clothes I brought in. Not worth the 40 minute drive, or time. I can tell they didn't go through everything because they were lazy to un-tie a knot from a bag that I did. The things they asked for was basically 90% of what I brought in. It's obvious they didn't look. I left with 4 dollars and my all of my bag that I brought in. I'll get more money off of selling my clothes in posh-mark. read more

Greatest store I've been in for clothing in NEPA. Bought an $80 Greg Norman jacket for $15.

Typical Platos Closet. One annoying thing is when your selling clothes and you wait or stay close to the register they don't let you know when your items are done being reviewed. So you end up sitting there forever! It's a terrible policy. Store associates should notify you when your items are ready especially if your sitting right there. It seems rude and lazy not to. read more

Plato's Closet is a chain retail store that sells gently used clothing geared towards the teenage and young adult crowds. I personally have not shopped there but have sold items and with each return trip I've become more displeased than the last. Those working within the store need a crash course in being able to recognize designer labels and high end clothing and shoes. I have had them purchase basic t-shirts from Old Navy while passing over a brand new, tags still attached, Michael Kors sweater. They've purchased AE and A&F denim from me but left the pairs of AG, KORAL, Joe's Jeans and J Jeans in my "We're Not Interested" bag. I questioned why that day and received a snippy, "Those aren't brand names. You can get them at, like, a Wal-Mart." The day Wal-Mart begins sellings $300 denim is the day I will start shopping there. My biggest grievance with Plato's Closet is the price they pay their sellers. I recently brought in a brand new Juicy Couture winter jacket, the $499 price tag still attached, and was offered $12 for it. Ha! When I asked for the coat back the girl behind the register shot me daggers as if, how dare I, the rightful owner, want it back! I later sold that same jacket in another consignment store for $400 on a 50/50 split. The prices they offer are, for lack of a better term, pitiful. I understand that it's a company and companies main focus is to make a profit, but offering next to nil for high cost items is sad. I'm sure that the aforementioned Juicy Couture jacket would have been on the rack for, at the minimum, $150. Those working within the store need to be taught professionalism. I've heard snarky remarks come out of their mouths when going through the clothing to be sold, and one time a very snarky remark was made right in front of the teenage girl who was selling her items. They have this "I'm better than thou" attitude towards sellers (for buyers I can't speak) and let's face facts: you work in a retail clothing store that sells used clothing. That does not make you better than me, a physician, who is just looking to sell what I am no longer wearing. Take your items to a consignment shop. They split the sale price fairly, either 30/70 or 50/50 for most stores in this area. It isn't instant money in your hands but you also know you aren't going to be ripped off. read more

Pros: You can get nice clothes for a lot less than if you buy them brand new. Also I do love the idea of turning in clothes you don't use anymore so someone else can enjoy them. Cons: The store is not organized well at all. I've found I spend more time trying to figure out where things are than I do actually picking things out. They make selling your clothes EXTREMELY difficult as their standards are unrealistic. I've tried multiple times to trade in clothes that were in near perfect quality and nice brands, but the staff will find the smallest reasons to deny your offer. Weird thing is, I know a couple times I went there I saw clothes with stains, and small rips and tears... read more

Today I brought one full bag of clothes to this place. The clothes were purchased more than one year ago but they were certainly in great condition, gently used and had no stains. I had jean shorts, one pair of grey denim, a few bracelets, a brand new faux leather vest, and lots of shirts from Express, A&F, Old Navy and J Crew. The store claims to take clothing for all seasons, but they took NOTHING from my bag. This was very surprising because these clothes are definitely in great condition and much better than what I had seen in store. While I was there I decided to buy a pair of white shorts. When I got home, I was HORRIFIED to see a yellow discharge stain on the shorts. It doesn't get much more gross than that. Definitely not satisfied and not coming back. read more

I love the fact I can sell my clothes and get money back. But some things that I don't receive money back for are "worn out,not in style and not in their seasonal category", but yet wondering around the store you see very worn out clothing and definitely not wearing open toe high heels or sandals in the winter. read more

My friends and I always go here looking for stylish items at a cheaper cost, but we always find lower quality items and nothing current. I found so many items with holes and stains, too. The staff is hardly attentive, and borderline rude. I'll be keeping my money for mall stores instead. read more

When the store first opened, they had only better labels. Now they are buying cheap labels (Forever 21, K-Mart). And they sell the cheap items priced like the better labels. You can still find good things, you just have to search. read more

Extremely rude employees! They will talk down to you and belittle you if the clothes you bring in aren't up to their standards aka trashy. They need to realize that not every girl enjoys wearing revealing clothing. Don't bother complaining to the manager about the behavior of the employees because they're just as bad. They need to realize they're a thrift shop, not Sax 5th Avenue. read more

I am glad I read these reviews before I bothered to go there today. I have two very lovely coats that just don't fit me any more, one and Ellen Tracy with a fox color that was purchased at Nordstrom and only worn about 3 times, and the other a very tailored knee length black wool coat by Ralph Lauren. I also have several Coach bags I wanted to bring in but after reading the reviews of what they pay for the items it isn't worth my time. Doesn't surprise me that in "this area" they would not be familiar with good brand clothing. read more

Honestly, the employees can be snippy. I realize that u guys are supposed to not accept some things but I'm pretty sure a girl in Scranton would love the homecoming dress I tried to sell but u didn't want. read more

Sellers Beware!! Make sure if they're giving you cash for any of your items, check what they take and what you get back! They will give you Next To Nothing for your clothing!!! I had some expensive pieces and got peanuts for them. I was naive and did not double check. They tell you "We'll give you this much for so many pieces". Your things are already packed up, ready for you to go. You've got to ask to see what they're buying and if it is acceptable to you. I'm writing this review so that other people don't do the same. And furthermore, I will not be returning to this store to buy or sell. read more

This is a consignment store that alleges to sell only better brands of clothing. I have been here before and sold items they list specifically on their site, and they purchased everything I brought. This time I brought similar items and the store bought almost none of it, even though my things were better brands, in better condition than what is currently in their store. While looking through the racks, I saw many worn-out and stained items. Not to mention labels from WalMart, K-Mart and Target, which I'm not knocking, but you can buy new at those places for what they want at Plato's Closet for used. So after this trip, I'll wait for clearance sales on new items at the better stores, rather than pay the same price for used. I have been to 1 other Plato's Closet, in the state of Delaware, and it was smaller, but much nicer. You expect the same standards and quality at all stores in a franchise, but apparently not so in this case. read more