My dog has been going to daycare and boarding at Play Dog Play for 9 1/2 years. She has grown up with PDP most of her life. She is now 11 years old and not the hellion she was at 18 months old. Back then, she was in the high energy group. Now she is more low key and tends to hang around with the older dogs and ask for belly rubs from the dog handlers. (Which she gets). She always loves going to daycare! Runs right in without hesitation. I often board her there for weekends or longer vacations and she comes home happy. Lately, she needs a little more TLC- like medications and working on her loss of appetite. PDP always takes such special care of her and keeps me updated if I'm away. I trust them completely and that is a great relief! I give them my highest recommendation. read more

Superb people caring for dogs with love, joy, and professionalism. I love this place! I cannot say enough amazing things about it. They are top, top, top notch! THANK YOU, PDP! read more

The staff I play dog play is exceptional. They always greet our dog, Luca. Whenever we pick him up, he is well exercised and happy. We never have had a worry that he is safe. The staff is also very conscious during the hot weather months to make sure our big yellow lid does not overheat. Can't say enough wonderful things about play dog play on Pine Street and the fabulous staff. read more

My rescue was a reactive dog two years ago when I first moved to South Burlington. We had some great training, she's sweetie now on the leash but I wanted to socialize her with other dogs, and not at the dog park. Admission at PDP was stringent...paper work and a trial before she was accepted. They're doing great with her so far. So glad to see her her romping outside with a delightful herd and competent, caring trainers. read more

Says there not breed restricted but can't handle medium- large breeds. Also crating seems to be very important to them which is not the reason we bring our dog to daycare it's to be crated less and play more. The issue is there are teenagers who don't know how to handle dogs that are hired here. read more

The facility is nice and the front desk staff/initial interview process was fine. We got my dog in right away for only a half-day, which is mandatory for dogs starting off at this facility it appears - not super convenient for anyone who has to travel a distance from work to the facility then home and back to work. All still fine. Was very excited for the webcam feature, way less excited when I pulled my co-workers over my shoulder to watch and the first thing we see is a handler away from the rest of the dogs smacking my dog with a rod as he's leashed. There was a handler change and the girl in question handed him over to another who handled him much more gently. Not sure if this is common practice in dog daycare facilities but it made me extremely uncomfortable to watch and we will not be going back. read more

I purchased an overnight boarding package and Play Dog Play on Pine Street reimbursed me for the remaining nights when I had to move across the country and could no longer use the package I paid for! They always remembered my pups name and provided a detailed description of my pups day, just in case I missed it on the live web cam. Great customer service! Super accommodating! Technologically savvy! read more

We utilized Play Dog Play for some training for our new pup. It was a wonderful experience. My dog responded very well to their techniques. Ryan and Ross were amazing with my pup. They expertly adopted their methods to meet my needs (physical limits) and my dog's (he's a young, sensitive rescue). I don't understand the negative reviews for this place. They smell like fake reviews from competitors. I've never had anything but great experiences with this biz. read more

This is one of the best places I've ever boarded my dog. It's definitely the first place I've dropped her off and driven away 100% confident that she would be expertly cared for, by fellow dog lovers who are genuinely concerned for her well-being. I board my dog at Play Dog Play, but also occasionally drop her off during the day to play at their doggie daycare. She is always happy to go into Play Dog Play VT. She comes out in great shape when it's time to go home. My dog is quite old (11 years) with some arthritis, but she's able to play for a bit, then find a comfortable place hang out and watch the other dogs run around. There are always a couple of attendants to make sure the dogs are safe and under control. The Play Dog Play space is new, well-lit, and very clean. The people who work there are very friendly and responsive, both humans and (more importantly) the dogs. For anyone who loves their dog and hates to leave it behind (but sometimes has to), Play Dog Play is ideal. Highly recommended! read more

We brought our Berner here on Sunday for the DIY wash. She's blowing her coat and there was no way I was going to attempt a bath at home! They have combs, aprons, towels, nice tall tubs, decent smelling shampoo/conditioner, great water pressure and a strong dryer. We're very happy with th experience and the results! We will go back and I recommend this place to others! read more

By far the best doggie daycare I've ever been to! The staff take such incredible care of the pups and are just exceptional. Every time my girl comes home I get a full report on her day and her friends. The people at the receptionist desk always recognize her before I even tell them her name! Absolutely amazing. read more

Went in because I wanted to get my dog a new leash and a non plastic wrapped snack. Was successful on the latter. Saw the doggie daycare play group window was right there, being I'm addicted to dogs and a veterinary technician of 17 years and someone who had been part of a Fear Free and Cat Friendly Practice for many years, I couldn't resist. Immediately the dogs were happy to see a human. Then the shorter statue lady, walking around with what was equivocal to a straight Shepard's hook leashes up the hound in the group with a very sour face and bad body language. The dog barked happily at me. Immediately all the dogs showed fear in this woman. I wouldn't have supported them if I wasn't just looking for a nice snack for my spoiled dogs. I wouldn't recommend the doggie daycare here. Plus the place was loaded with BEG pet foods (boutique, exotic, and grain free) of which the dog population is the laboratory testing for. read more

DO NOT TAKE YOUR DOG TO THEIR DAY CARE! My dog was viciously attacked by a number of other dogs while the staff was otherwise occupied. The staff left him, bleeding and with internal injuries for nearly 2 hours at their "vet", forcing me to take my dog to the emergency vet instead of my own Vet. They did not help with the costs, saying it was the other dog owners' responsibility. If you value your dog's health and your wallet, find another doggie day care place that takes responsibility for their staffs' actions. read more

I love this place! The owners are awesome & their facebook page has daily cute pics of the pets that visit. They're great at grooming too.

Never had anything but a good experience here. My dog seemed very happy even boarding for a weekend. I watched hours of video feed when they had it, i saw nothing that was anything short of exactly what i would do watching a heard of dogs. I would recommend. Go about once a week now and continue to see him happy and get some running and socialization time in. read more

I called weeks in advanced to board my dog here. Unfortunately there's an "interview" process you have to go through which is understandable however they had no openings till 3 weeks out. I asked if I could do a day camp and interview on the same day this week so I can get my dog boarded during the holidays and they said no. I would have to come during a scheduled visit just for an interview. Pretty bad processes in place here! read more

Such an amazing place for boarding or daycare. My puggle is excited by just the words play dog play, and she always comes away happy! They are super attentive, and genuinely care for your dog. My dog has stayed here several times and I would highly recommend it to anyone looking to board in the area. The required interview ensures that only socialized dogs are allowed, and keeps the experience fun for all of those involved. I also love the cameras because they allow you to actually see your dog while they are there. This is a great place, with a great staff, and definitely one of the best in Burlington! read more

We stopped in to ask about day care; medical records in hand. Unfortunately, they have a 3 week wait-list for interviews. What a joke! These are dogs, not college students. On the other hand, the kennel down the street, The Crate Escape, Too, accepted our dog and went out of their way to be accommodating. read more

My female shepherd/lab mix has been going here since day one - even before they got the sign up. The owners are great and they did their homework. I've tried other daycares that were a free-for-all; no organization, just a big warehouse for dogs. PDP takes the time to put dogs into individual groups based on their personalities/behaviors. They offer boarding and training classes, and they've been a great help with my new male adoptee that needs extra attention and help. The staff is friendly and helpful, and there's a good variety of food, treats, toys, and dog accessories. read more

We've used the day care part of PDP for years. The people are helpful, friendly and they know the dogs well. Our dog is very eager to get inside in the mornings. I don't understand giving one star because there might be a waiting list...using a bit of logic (ghast!) this would suggest people want in. Or because the trainer uses prong collars. Are you boarding or training? And any tool...prong collars, electronic collars, etc. can be very effective in the right hands, and destructive in ignorant hands. It just isn't helpful for people to review their own biases, rather than the facility in question. read more

We love Play Dog Play at both locations! Our dogs have been going for both boarding and daycare for the past 7 years. The staff is fantastic. They go above and beyond in caring for the dogs. We have tried other places over the years, but PDP is the best. You do have to have your dog interviewed, but it makes sense. Not all dogs do well in the daycare and boarding setting. Sometimes dogs act differently at home than at daycare, too. Plus they let you know if your dog doesn't enjoy daycare, which happened to our dogs as they got older. read more

I took my dog into PDP for a bath in the self serve dog wash. I was there a half an hour before closing but was told that I couldn't use the dog wash because they had already cleaned it. When I explained that I had driven out of my way after checking to see if they were open on their web site the attendant said that she would ask her supervisor if I could use the wash and the answer was no. If that is their idea of customer service, i.e. sorry its not convenient for us to provide something that we advertise, it makes me really nervous about how they treat my dog. I won't be spending any more money at PDP. read more

I've only used the self-service grooming station at Play Dog Play so I can't comment on the boarding/daycare aspect of the business. And when I say I've only used the grooming station, obviously I'm talking about my dog Agatha. (I doubt they'd let a grown man wash himself in the sinks!) Anyway, the handful of times we've taken Agatha to PDP for a bath, the washroom was available, clean, and well-stocked with towels, aprons, brushes, shampoo, conditioner, treats, etc. The water sprayer worked just fine and was easy to work with to get that just-right temperature for a pup. The sinks were big enough for dogs much larger than our lab-mix and included a nice ramp up from the ground in case your pup is no longer a puppy. (Agatha's always got that puppy mindset though so I had to lift her.) The staff was friendly and the price was right ($2 cheaper than anywhere else). Agatha left smelling clean. We left (mostly)dry and happy to have a dog who didn't stink. So to make a long review short, I can't complain, and can only recommend, provided, of course, you have a dog. Like I said, no human washing stations on the premises! read more

I brought my dog in for an interview some time ago, and a male employee hit her during the interview, while I was watching from the observation window. I would not reccommend this place to anyone read more

As a previous worker here and a customer I wouldn't go anywhere else. After all the horrors of working at the crate escape and then working for this amazing place it is by far the best place to bring your dog. The staff is trained to work with your dog with a 1:15 count so that way your dog gets the best attention it deserves. I would suggest bringing your dog here to anyone, as I've seen dogs come in with no training or behavioral issues (including my own) and are amazing rockstars today! If you want your dog to have a lot of fun, be loved, trained and taken care of I would stop searching and bring your pup here! Thanks for taking such great care of our pups!!! If you ever have any doubts just ask for Lyra, who will bring you around the building and tell you exactly how the place works and what you will expect. And with the cameras at both locations, you'll never have to question anything when you can WATCH it! read more

I must admit I, too, am shocked by the poor reviews I read here on Yelp. They do not correspond to our experience at all. I've used other local doggy daycare services and watched my dog hesitate to go in, come out haggard, and resist going back for more. She got kennel cough at one and that was it. She needed a change. I, too, waited over a week for my dog's interview at Play Dog Play. I didn't get the whole interview thing at first, but I do now. If your dog isn't sociable and manageable, then I don't want your dog around my dog all day. The staff is totally friendly, warm, and helpful. Our dog,Teddi, has been using their service for over a year. Additionally, my wife works in Williston - so we are thrilled they opened another location. Moreover, I love the fact that they enforce their 'shot' policy; it makes me feel much more comfortable about the health threat that other people's dogs present to my Airedale. Teddi is always excited to pull into Play Dog Play's driveway and she's always exhausted when she comes home. Your dog will be in good hands at Play Dog Play. read more

I really feel comfortable taking my pup here. We have attended classes and puppy group and are now on to daycare and boarding. Clean place, attentive and caring and very helpful in teaching us about our puppy. Lots of food and toys in the shop. A great help to us new dog owners. read more

My shih tzu has been going to PDP since he was a pup. It has been so awesome for his confidence and socialization. The staff is amazing and I love the webcams. Amazing place all together! read more

This is one of the cleanest facilities I have ever seen. We stopped during their Art (Dog) Hope event and got the full tour. It looks and smells great. I must admit to be addicted to their web-cams!!! It is great to see the pups play all day. Staff seems to be always near by and interacting with the dogs constantly. It is too bad about the other reviewer's experience. I have their web-cams in the background at work all the time and see staff break up occasional scuffles but have yet to see them being ruff with any of the dogs (even when I would be). read more

I brought my dog to Play Dog Play in Williston for the past year and had no problems. The staff was always pleasant and wonderful. So, I do recommend that location. However, I recently had to change to the Pine Street location and I have had a horrible experience. Some of the staff are lovely, however one boy working the front desk handles customer service EXTREMELY poor. I had missed a reoccurring day due to my wedding and forgot to say my dog would not be there. In the past, every other staff member had told me not to worry about a missed day. This time, I got a very rude voicemail from this front desk attendant. I left a pleasant voicemail back explaining the situation. Then, me being a polite and apologetic customer brought my dog in before work today as I usually do. This same front desk attendant VERY rudely told me my dog could not come in today due to being late on her yearly Bordetella shot. I understand certain terms and conditions, but there was no notification or reminder that her shots were due. Or else I would have taken care of it! Instead, I had to drag my dog back out the door to take her home, which made me very late for work. I was not at all impressed with the customer service and will be taking my dog elsewhere. This is my first complaint on any business. I hate to call out a Play a Dog a Play, but they are in need of employers that are more adequate in customer service. All that needed to happen was a pleasant conversation and reminder of shots. Instead, he lost my business in its entirety. read more