Cute little place! Got goodies for my dogs & loved that they gave me a list of places in Burlington…read morethat were dog friendly.

This store has so many great items! The clothes were adorable. I love that they had biodegradable…read moreproducts. My puppy loved the fancy cookies. The woman working was also extremely helpful with finding the right harness and even helped to adjust it to fit him.

Always great service and friendly people wish they had more small animal products prices are…read morereasonable

I have been a customer of this place for over 10 years. They always have what I am looking for and…read moreeach member of their team is knowledgeable and patient for all inquiries. Take Bonnie at the Shelburne branch. I'm on my 5th rescue and she had a wealth of knowledge. Tremendous organization.

Glenn is beyond helpful and friendly! My friend bought a ladder and push lawnmower, and already had…read moresome chairs purchased elsewhere in her sedan's trunk. Available space was limited. After suggesting we remove the mower from the box, he helped us rearrange the trunk and secure everything with a cord. Many thanks to you! The store is huge, organized and clean with good prices. They have farming clothes, gardening supplies and plants, too. I didn't get to see baby chicks in the back, next time!

I'm leaving one star, this place seriously needs to get its inventory under control. Almost every…read moretime I come in, they're out of what I need. I've even called ahead and been told items were in stock, only to show up and find nothing there. It's a complete waste of time and makes it hard to rely on this store at all. Do better with stock accuracy and communication.

They bruised my 9 pound dog she's had a bruise on her shoulder for over a week! Then charged 40…read moredollars extra to shave her .

I visited the Williston store today and found the three employees extremely unhelpful. When I asked…read morefor assistance in choosing an item that the website states they had, I was told the website isn't always right and they may not have it but didn't help look for it. I needed to measure a replacement tray for a dog crate and they made no attempt to help. Fortunately I found my own way to measure it and got the correct item but it was Very poor customer service and I will not return.

While caring for a client's pets, this was my go-to for vittles for their bearded dragon…read more The staff was exceptionally kind and professional. Fantastic place.

Pet Advantage is my "go to" for every question , issue, and problem l have with a pet. Having been…read morea science teacher in Connecticut , l appreciate fellow animal enthusiasts who are quite knowledgeable about classroom pets. These people have an intrinsic love for all animals . I frequent this store many times and have never met an employee that didn't know a topic or wouldn't refer me to an employee more knowledgeable. Not only are the staff educated and friendly, but they are professional. Gabe, the owner, is extremely knowledgeable and professional. He speaks authoritatively on the diet and habits, habitats of any given animal . He handed out "print-outs" to us on Bearded Dragons when we asked diet questions. I was quite impressed with the devotion to quality care and handling of the pets "Pet Advantage" serves. This is truly a top-notch pet store in our community ! We are extremely fortunate to have Pet Advantage. The animals are healthy and vigorous, the employees and owner are wonderfully knowledgeable. We are both lucky and grateful to have Pet Advantage on Dorset Street, South Burlington area. Thank you for your devotion and professionalism.

Zero stars. Behind their building is disgusting. I spent 30 minutes cleaning up trash in order to…read morebe threatened by an employee that "she is calling the cops dumpster diving is illegal" which A is false in and of itself and B.... I had come there for empty cat litter bags for compost which one employee would leave aside for me, they weren't there but I felt like trash needed some attention. In the future, kindness would be more appropriate. I never take anything from the trash that was not left aside for me (prior) and clearly you do not feel like cleaning up your own mess so, thank you is a more appropriate response than ridiculous threats. (which aren't even true) I have spoken to PD back there and they do not bother with someone picking up trash, and occasionally feeding homeless who are living back there. I hope people read this and clean that store out of incredibly rude employees--- I had a prior conversation where I asked to re-use actual trash--- and the staff would take one litter bag and stuff all of the other bags inside of one and leave it behind the dumpster. (Who's name I will not be mentioning because if the staff are going to speak to me that badly... I'm sure they will also mistreat fellow employees who didn't see anything wrong with why I was there) Someone had dumped a trash bag full of rained on clothing all over the ground. I picked up the mess. Piece by piece, instead of thank you, I got yelled and threatened. I'm so tired... this is my second review like this, where I did the right thing and was yelled at for it at a different business as well. Maybe you should have your staff, pick up the alley yourselves.... and also tell them to interact with unexpected people with kindness... not rudeness and cruelty. (If I were actually unhoused and an angry, local homeowner, I might have cried after she spoke to me that way) If there are rules about trash, then there need to be rules that the staff clean up the messes in the alley as well--- instead, I will make sure to post photos everytime I drive by there and see a mess they told me not to touch and threatened me if I went near. I wonder if the landlord will start to fine them.---- I spend thousands of dollars a month in that Plaza. I'm sure there will be plenty of times I will need to pass by.

The store is always poorly stocked and there's never anyone around to help ...Almost impossible to…read morefind what I need

It had an excellent selection of dog treats and great customer service…read more Try it, you'll like it!

Came in because this is one of the rare shops that carries Fromme dog food. Thank goodness! The…read moreowner was very helpful, and found the exact food I needed. She was also very kind when my dog, of course, vomited in her store. Go figure. Thank god for animal people, for the world would be a lost cause without them! Aside from the dog food, she carries SO many different kinds of chews/rawhide/etc types of treats! A wide range of coats (from simple rain jackets to Russian winter worthy coats) and "clothes". I'm pretty sure she carried even more pet essentials, but I was 100% occupied with the vomit, coats, and treats to notice!

I went looking for birdseed because I want to shop local. Costco has it but. Inside, no birdseed…read more I am a flatlander but don't folks here feed modern dinosaurs in the winter? When I asked the associate if they had any, she slowly looked up from her phone and said, sorry, no. When did phones become so important that people at work get to watch them all the time? Burlington HS just outlawed them during the day and I suggest local retailers do the same. Saving precious customer time by asking them right away if they can help is not a throwback to another time, it's good customer service. Average rating because every store, barring the coop, I get the same treatment, so it's a societal issue. My subject line should be, Old Man Yells at Cloud!

They're my go to store for pets, lawn and garden, straw bales, birding supplies,... The staff are…read morefriendly and helpful, prices are reasonable.