1. Play La La

    1. Play La La

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    Staten Island, NY

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    The Kids Town - Party set up!

    The Kids Town

    (11 reviews)

    Gowanus, Park Slope

    A vital indoor playground when it's raining. We came here right when they opened and a lot of other…read moreparents had the same idea. I do think the parents who attended with their child are pretty diligent. Within an hour of us there almost all the toys had been disorganized and it can be pretty chaotic. We paid $25 for 1.5hour which I thought was reasonable for the area. They have a section for the strollers, a restroom, and a place to buy snacks. Communal space and it has a lot of toys for a good range of ages.

    I have no issue with employing youth; giving young people work experience can be valuable. My…read moreconcern is a business relying so heavily on young, inexperienced employees that mediocre service, okay management, and a lack of professionalism feel standard. I saw numerous very young-looking employees, including teenagers, throughout the space, and the atmosphere felt noticeably unprofessional. One girl at the register appeared extremely young. I considered asking her age but did not want to embarrass or shame her over something that was not her fault, so I assumed she was related to the owners or otherwise connected to the business. I do not blame children or teenagers for being inexperienced. Responsibility lies with the adults who hire, train, supervise, and manage them. It was also astonishing that staff apparently assumed I could not understand them because I was not speaking their language. I am fully Albanian and understood exactly what was being said. I have no issue with them speaking Albanian and absolutely do not think they should stop. They simply need to watch what they say around customers because they never know who understands them. That applies from the youngest employee to the owners. Professionalism should not disappear because you assume a customer cannot understand you. Most disturbing was what happened to my three-year-old son. He was cornered by about five children and repeatedly bothered to the point I considered it harassment. One child even asked to see my three-year-old son's underwear. That is wildly inappropriate and disturbing. He is a toddler and should be able to enter a children's business without being surrounded, intimidated, made uncomfortable, or asked invasive questions about his clothing or body. Children will be children, which is exactly why competent supervision should exist. If several children can corner and continue bothering a three-year-old like this, who exactly is watching the play area? Parents pay with the reasonable expectation that the environment is supervised enough for children, especially the youngest, to play safely and comfortably. I was also concerned by what appears to be a broader pattern of complaints involving racism and homophobia associated with this playspace. I have heard mothers discuss these concerns and seen past Google reviews raising similar issues. To be fair, I will not label an entire business racist or homophobic based solely on secondhand conversations or other people's reviews. However, during my own visit, I personally noticed behavior from a few younger employees that I felt implied racial prejudice, making previous complaints much harder to dismiss. I cannot verify every allegation ever made about this business and will not pretend I can. I can only speak to what I witnessed, and it was enough to make me question the culture and level of professionalism being tolerated. I also worry about what would happen in a genuinely serious situation. In a space that struck me as heavily staffed by very young, inexperienced, and sometimes unprofessional employees, I question how effectively an emergency, conflict, or serious incident involving a child would be handled. Hopefully that never happens, but a children's space must be prepared for it. A lack of maturity, supervision, or professionalism may seem merely irritating during a normal visit, but in a serious situation it could have much greater consequences. That is why the atmosphere I witnessed should not be brushed off as harmless. Although my visit was a couple of months ago, I wanted to share it so other parents can make the correct judgment about whether this playspace is right for them and their children.

    Royal Magic Castle

    Royal Magic Castle

    (11 reviews)

    Downtown Flushing, Flushing

    I'm always in search of newer and better indoor playground. Royal Magic Castle has got to rank in…read morethe current top 2 or 3. Huge modern play area, sand room, laser tag and arcade room including claw machines. The admission price is a bit pricey compared to others, open play costs $42.99 + tax for kids 3 feet and taller and 1 adult. Additional adults cost $18.99 each. It does include unlimited time as others are usually 2 hours max and it includes laser tag. Place is very large, has drinks and a small gift shop (toys, gifts etc). Place is modern and clean for now... until the next new indoor playground ground opens up.

    This place made planning my son's birthday such an ease. We got their highest package, which gave…read moreus 3 hours in the large room, which they decorated according to the theme we picked. The decor was amazing! It matched what we saw in their website and Instagram. It also came with pizza and juice for the kids and unlimited play. I was allowed to bring additional food and other snacks and they were kind enough to help me set up and plate the food. One tip would be to confirm the arrival of the pizza time. Our was suppose to arrive at 1230 (party started at 12) and it didn't arrive until 130 because of the rain. The pizza is ordered from a pizza shop so it had to be delivered. They were super nice and apologetic about it. The play area is huge and something for everyone. Although it might be hard to track your kid. It also felt cleaner than other indoor playgrounds that we've been too. We would definitely be back!

    Play La La - venues - Updated September 2026

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