I honestly never heard of this store until recently when I was looking for some sneakers that had…read moresold out on Nike.com. When it came up in my Google search I thought it was an online company but was shocked to see several locations in the Charlotte area. Sadly the shoes I purchased didn't fit, but with their fast (and free) shipping I was able to visit this store pretty quickly after they arrived to get my refund. The store is small but has a nice selection for men, women and kids including clothes. Making my return was painless and quick. I paid using Apple Pay and was able to get my refund the same way. The store employees were friendly too. This store location is conveniently near 85 in the University area and shares the parking lot with World Market, Hobby Lobby etc.

Just tried to return an infant shoe. The sneakers were just brought yesterday & I wanted to…read moreexchange the shoes for a different size. We had the receipt & was told "No" because the shoes were a little dirty at the bottom. You couldn't even tell they were dirty. Also, yesterday there were other people in there returning items & getting their money back. We just wanted to exchange the shoes for a different size, that's it! Don't shop at this location! They don't know what customer service is if it hit them in the face!

This Sporting Goods store was not as comprehensive compared to Dick's Sports of Scheels. The…read morerecreational sports section was sparse with equipment I that believe would be available elsewhere. The clothing section was decent, bathrooms were clean, and the store lights were well lit throughout the facility. The fishing and hunting sections were well represented but I wish the amount of sport equipment variety would have been better.

Honestly, I have too many bad experiences at this store in the past, but this time, I was assisted…read moreby an associate named Cynthia, who didn't point in the general direction of where I needed to go, but took the time to stop what she was doing and walk me to the products I ended up buying. She was pleasant, courteous and professional. This was yesterday, 03/31/2026 at 1252 in the camping department.

I want to recognize Mark at this RFYL location for being exceptional. I ordered pants from the…read moreMyers Park location (right by my house) and they weren't in stock there but rather at this location. So quickly after placing my order I got a text from Mark with my tracking information and was so kindly and genuinely thanked for being a customer and supporting local. I have always loved RFYL and can't recommend these stores enough. The staff is always helpful, knowledgeable and truly kind. Thanks again Mark for standing out at this location. I was lived closer to this area I would for sure stop in here.

I came in looking for some new shoes to walk trails in. The sales lady (I didn't get her name but…read moreshe's from NY). She was so patient. I tried on every brand and she measured my feet and allowed me to choose. I felt better walking out than I did walking in. I was always an asics girl but I think shoes change so quickly. I will never try to order shoes online again! The shoes I liked just happened to be on sale but I didn't know that in the beginning. Again the nice lady that helped me was patient and ensured I was comfortable. I also got insoles and socks! My feet are happy

Super kind staff and an amazing selection of gear! I think some of their clothing prices are a…read morelittle high considering a lot of them had stains or just looked heavily worn, but things like shoes, bikes, biking gear, camping equipment etc. was all very fairly priced. I'll definitely be back!

Really love the customer service at this place. They gave me a fair price on my used full…read moresuspension mtb, and did great work upgrading the front fork and adding the dropper post I wanted on the hardtail I replaced it with. Saved some $ by grabbing a used bike helmet. Knowledgable and friendly staff. This is my LBS now.

That Alaska trip I mentioned in the review 13 years back was pretty epic and the gear I brought…read morefrom here was perfect. Despite the cold in Anchorage and Fairbanks and North Pole, I was comfy. But we're here today looking for some RV stuff, and honestly it feels like Bass Pro saw my travel style changing before I did. The place is packed with fear that actually makes life on the road a whole lot smoother. Important bits like sewer hose kits and leveling blocks. Every aisle seems to whisper that my current setup could be just a little better. It's the kind of store where you walk in for one thing and walk out with a cart full of upgrades you suddenly can't imagine traveling without! [Review 569 of 2026 - 4659 in North Carolina - 25750 overall]

Huge and absolutely amazing store! I've been in Bass Pro Shops before, but this one, located in…read morethe Concord Mills Mall in Concord, NC is the hugest, humongest Bass Pro Shops store I've ever been inside. This store, which is not free standing, but attached to the rest of the stores in this also excellent mall, takes up an entire side of the mall by itself. For whatever outdoor pursuit you may want to engage in, with the possible exception of certain sports like golf, soccer, football and baseball, tennis, etc., this location has it. If you need sports gear for the sports I just listed, this mall has a large and well stocked Dick's Sporting Goods. This Bass Pro Shops store has camping gear, fishing gear, actual boats and motors, clothing and footwear for men, women and children. The variety of goods on offer within each of the categories on display is also quite large, allowing the shopper a wide selection to choose from. As I browsed through this store, I came across several incredibly helpful store associates who seemed genuinely happy to be there and offered any hep I might have needed. I am hearing impaired and when I told each of the associates I came in contact with, they were very considerate and even more helpful. They are truly a credit to this company. Unfortunately for me, where I live in NJ, we don't have any Bass Pro Shops stores or their sister store Cabela's near to where I live. However, I'm moving to the Rapid City, SD area in 2027 and they have a large Bass Pro Shops store that I plan to patronize.

Highly Recommend. Spent the full time. Great process. Very thorough and helpful. !!!!!!read more

I had a great experience at this store. I originally got my clubs from here a few years ago and the…read morewhole fitting experience was incredible. I recently broke the shaft on my driver and I called the store to see what could be done and they got me in the next day. Jay was super awesome and helped me get a new shaft as well as adjust some setting on my club. Overall great customer service and will be using them again in the near future.

Sure, it's pricey, but when it comes to performance sporting goods and gear, you get what you pay…read morefor. Their sales, however, are excellent: their current buy one, get one 50% off promotion is hard to beat! I've been at this location more frequently as of late since I've been looking to invest in quality trail running shoes for my wonky feet. I've had to make an exchange and a return and each time, the sales associates were helpful and approachable. Plus, I didn't get the third degree about why the shoes didn't work out (I suppose it helps that I didn't go run a Muderella and then try to return them, but whatever!) My husband and I were always greeted, and no one hovered as we shopped. Great selection for such a relatively small space and so close to home!

Service, selection and value. What else can I say? This place is amazing. The management is out of…read morethis world too.

The guys at Cardiac Sports were very helpful with my order. Since I'm opening a sports store, I…read moreneeded to deal with someone who carried multiple lines of sports novelties. I'm new to the retail world but Cardiac has been around selling NASCAR, NFL, NCAA, MLB, NBA and NHL products for years. Thanks to Dan, Mike and the rest of the group.

Dick's Sporting Goods is probably the main chain store at this mall that is nationwide. The store…read morewas pretty clean, well organized, and possessed good variety of apparel along with sporting goods equipment. Most sporting equipment can be found at Dick's along with recreational gear. It is the only sporting goods provider in the area.

Showed up on a short timeline. Waited 10 minutes before a golf rep came to assist me. Watched them…read morefumble around with a display watch that I needed (despite the website saying 2 in stock) for 5 minutes before I left. Mistake on my part going.