Avoid this place. My wife was here for almost a year. She's bed-ridden and requires 24-hour care…read more For what they charge per month, they gave her next to nothing for services. No speech therapy, physical therapy, zero, nothing. There was a constant rotation of staff turnover and many of them seemingly knew nothing about my wife's sore shoulders and would sometimes be rough and hurt her while changing her or washing her. Many times she was made to lie for many hours without being changed. She was miserable. Don't allow your loved ones to go to this horrible place.

I sent this to Compliance as well…read more These are message I received yesterday and this morning from my wife. 'Call bell on for an hour for pain med answered after roommate called the front desk for herself. Just getting around to washing us. Roommate is on the phone. Wound nurse left me in a painful position without bed control or table. Very poor care. I can't get anyone to do anything extra. A lot of them [Aides] don't talk to me. Roommate gets the same treatment. I wish I could find a way to go home. This is so depressing. Last night we both of us needed changes so we told someone at 8:00. No one came despite putting the call light multiple times. It was midnight before someone came!!! 1:00 before we got to sleep! 5 hours sitting in pee and poop!!! This place is really bad and they don't care! Get me out!!! I'm in tears daily.'

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

Hopkinton Home Care offers wonderful home health care with compassion throughout the Metrowest area…read morein MA.

From the owner: Hopkinton Home Care is a locally owned and operated business. We were founded to help people by…read moremaximizing the strengths and experiences learned in both the home care and assisted living industries. Our goal is to provide five star quality service to each of you. We strive to focus on the entire needs of each individual. We are available to care for your physical, cognitive, spiritual and psychosocial needs as you wish to have any or all of those met. We want you to be able to be safe and independent and able to fully enjoy any of the activities that make you who you are.

Great place to work, very flexible, great crew, lots if benefits, definitely a 5 star business.read more

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.