They just ripped me off for mounting 4 tires on 4 bare rims. I was charged $130, which is basically…read more$130 an hour. It shouldn't take more than 15 minutes to mount and balance a tore on a bare steel rim. when I asked if the price was correct, the lady behind the counter said that it was and then tried to justify it by saying they had the cost of the weights and time to do the job. She went on to say that the tires were hard to balance and took a lot of weight. There was maybe 2.5 ounces total on all of the wheels. And on top of that, they didn't even balance the wheels correctly. They staggered the weights, which is something you never do. Anyone that has been trained properly knows this. This isn't the first time we have had an issue with them. i took my moms car there because it had a rough idle and the check engine light was on. The mechanic said she needed a new timing belt and quoted a crazy price. I bought a scan tool and it was only the timing belt sensor that was faulty, which costs $12 and took me 15 minutes to replace it. I knew when the mechanic claimed there was a vacuum leak because the vent tube going to the air cleaner was off, that I needed to do the work myself or find someone that knew what they were doing. Stay away from this shop, they are crooks and simple parts changers, they do not diagnose the problem(s), they just change parts until they get lucky. They get most of their business because of the "good ole boys" network that is in southeast MO.

Great service... Fair priced... Got us in and out the very same day... Explained everything and…read moretold us the options we had.. Great work and our vehicle has ran perfect since... Will deft use again

Ordered a rim a needed for my boat trailer and it came in at a fair price within a few daysread more

Had to get a new jack for my trailer. Called around a few places in the Poplar Bluff area, and no…read moreone had anything rated over 2,500 lbs but these guys. Great service, and was not overcharged for the part. Good work - I was really pleased. Just note: their address on Google, etc, is wrong. Coming off of 60, take the exit for Hwys T/AA. Instead of going north on T, head south on AA until you hit the blinking red over a stop. Take a right and it'll be just a little ways on your left.

great service great people work completed very helpful. clean business. make you feel comfortableread more

Always prompt, keep you informed on what's going on. Clean and comfortable waiting area and very…read moreclean restrooms!! Pricing on labor and parts are very fair.

I've received great service from them every visit. The staff are kind and quick. I could go to…read moreanother place get my oil changed, but why when this place has been great for my wife and I.

I keep coming to this location because the people here are so nice and they try really hard to take…read morecare of you. The problem is they need to remove the word fast from their sign they are not Charlie's FAST lube. I have never been to this location when I have not had to wait at least an hour just to get into the bay. They do tell me repeatedly that they are short staffed. I think this is a definitely a management problem. You can patronize this business if you have two hours to spare.

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

seen this review from dave m. i have used superior…read moreautomotive for 19 years . good people very fair with me and my family and friends. my church has used them for 14 years. i have no problem sending them customers . they probably put ac dye and freon in your ac system so they could find your leak. so you will have to bring your car back so they can find the leak after they put dye in your ac system. that is what i had to do for my truck . it was the condenser core leaking. my ac has been working for 6 years no problems.

charged my husband $300 to replace the brake line in his truck when he broke down nearby, and then…read morescrewed around with something that wasn't broken, causing my husband to have to now order a part to replace the crap instrument they installed. this could be considered theft. DO NOT GO HERE.

Excellent service work on all makes and models. Charlie Long is owner. He and his other mechanics…read moreare skilled and quick at the repairs they do. Team is very professional, get the job right the first time and most affordable shop in the area. You can't go wrong on any automotive repair small or large.