I've received great service from them every visit. The staff are kind and quick. I could go to…read moreanother place get my oil changed, but why when this place has been great for my wife and I.

I keep coming to this location because the people here are so nice and they try really hard to take…read morecare of you. The problem is they need to remove the word fast from their sign they are not Charlie's FAST lube. I have never been to this location when I have not had to wait at least an hour just to get into the bay. They do tell me repeatedly that they are short staffed. I think this is a definitely a management problem. You can patronize this business if you have two hours to spare.

Besides breaking our radio, taking excessive time to repair (without keeping us informed), they…read morealso the backup light was pulled out and placed on the roof. We came in for diagnosis and eventually a starter replaced. Would tell anyone who asks for a repair shop to avoid it completely if they want reliable work.

So far they have done nothing but l Iied to my daughter. Everyday is the day that there are going…read moreto get to it. She was told before Thanksgiving but no phone on Wednesday. Maybe they teach the receptionist to lie and string customers along. I just don't understand all the lying. I hope this experience gets better but I doubt it. I will ask to speak with owners today

I had just left RnR Tire Express in Blytheville Arkansas who only repaired one of 2 bad tires…read more(SMH!). I barely made it to the Walmart Autocare 20 minutes before closing and these cats found the other rear tire with a broken band bulging. They got me a new tire for half the price of the RnR buggers and did it all with professionalism! They knocked it out of the park!

They just ripped me off for mounting 4 tires on 4 bare rims. I was charged $130, which is basically…read more$130 an hour. It shouldn't take more than 15 minutes to mount and balance a tore on a bare steel rim. when I asked if the price was correct, the lady behind the counter said that it was and then tried to justify it by saying they had the cost of the weights and time to do the job. She went on to say that the tires were hard to balance and took a lot of weight. There was maybe 2.5 ounces total on all of the wheels. And on top of that, they didn't even balance the wheels correctly. They staggered the weights, which is something you never do. Anyone that has been trained properly knows this. This isn't the first time we have had an issue with them. i took my moms car there because it had a rough idle and the check engine light was on. The mechanic said she needed a new timing belt and quoted a crazy price. I bought a scan tool and it was only the timing belt sensor that was faulty, which costs $12 and took me 15 minutes to replace it. I knew when the mechanic claimed there was a vacuum leak because the vent tube going to the air cleaner was off, that I needed to do the work myself or find someone that knew what they were doing. Stay away from this shop, they are crooks and simple parts changers, they do not diagnose the problem(s), they just change parts until they get lucky. They get most of their business because of the "good ole boys" network that is in southeast MO.

Great service... Fair priced... Got us in and out the very same day... Explained everything and…read moretold us the options we had.. Great work and our vehicle has ran perfect since... Will deft use again

We had a rear right tire punctured after an 18-wheeler threw debris on the highway while we were…read moretraveling from Mississippi to St. Louis. We called Plaza Tire in Sikeston and Brett immediately worked us in, which was such a relief in the middle of a long trip. Brett and the rest of the staff were incredibly friendly, professional, and efficient. They had us taken care of quickly and treated us like priority customers even though we were just passing through. You could really tell they care about people, not just business. We're so grateful for their help and couldn't recommend Plaza Tire in Sikeston enough. If you ever need tire service and want honest, kind people to help you, this is the place.

If I could give 0 stars, I would. I called Plaza Tire last week to schedule a front end alignment,…read morethey acted like they can't schedule anything and they just do all jobs whenever they want. They said that they didn't have any openings last week but if I wanted to drop the car off, they might get to it. I asked if I could just schedule for Monday, and the guy said "Sure, just bring it by first thing" So I brought it in at 7:30 when they opened and they told me it would be done around lunch, so I told them I'd be by around 4 when I get off work and they said that's fine. I received a call at 3:30 saying that they can't get to it until tomorrow now. I can't just go without my car unexpectedly with no notice. I'm not mad that jobs take time but what the hell is the point of scheduling an appointment if you're just gonna do it whenever the hell you decide anyway? It's not like they found 10 other issues that need fixed, they just didn't get to it. Why schedule anything? This is an incredible inconvenience, as I now have to rearrange not only my schedule, but my wife's and whoever I can get to give me a ride back to my car, in addition to cancelling the ride I had arranged for this afternoon, so it's impactful to someone today who as already moved their plans around to drive me out there. This is my first time using Plaza since I was a teenager because my local tire shop is cheaper, faster, and generally friendlier, but they don't do alignments. This will be the last time they get a job from me. EDIT: Came by at lunch today (Tuesday) and they had not yet touched my vehicle. I asked the guy at the counter what was going on and he said that they only had one tech in the back working on alignments. I can respect that you are short staffed, but where was any of the communication? I wouldn't have ever been mad if I was told from the moment of drop off that it might be a couple days due to staffing issues. I asked for my keys and left. I found another shop who said they can do it in 45 minutes or less while I wait.

We are a local military family stationed out of town. After visiting with family in the Bootheel…read morearea, our college aged daughter was stranded on the side of the road after her car broke down. We had her car towed to Woods. We explained that we needed her car fixed as soon as possible because she was stranded away from college and work. We called a couple of times the day it was towed (they couldn't give an estimate of when they would be able to look at the car). On the final call, they said it was the alternator, would order the part, and hoped to have her on the road the next day around noon. At 11 am we called for a status update on the car. They had ordered the wrong part but ended up buying the part locally and said the car would be done shortly. A family member dropped out daughter off at Woods, where she was presented with a bill for over $600. This sounded high, so we did some research online and we were charged on the high end of replacement. The alternator was $417 (plus they were able to keep the $50 recycle fee), and $200 in labor. When we called the owner, he said he gave us the best deal, and,"he didn't think cost was an issue," that we just wanted to get her on the road. There are so many auto stores in the Bootheel area that I would encourage those not in our situation to do some research and hold on to your hard earned money. It is in my opinion that because our daughter is young, and we were out of state, we were taken advantage of. Lesson learned. Business taken elsewhere.

Took my vehicle to them to have the AC recharged. But I was told that my BRAND NEW A/C Compressor…read morewas no good but that they could order me a new one and get me going for $1700. I went and got my vehicle just to find out that they never looked at it at all, they were just attempting to rob me!

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

After my car sitting at Van Pool's for weeks I picked it back up and took it to Graham Auto…read moreService. They got it fixed in two days and it runs as good as new.