We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

We have been with Katherine for over 25 years. She is constantly the best deal (And we check…read moreyearly) and she is right there when we have claims. She is also friendly, responsive and quick. We are staying put.

been with Katherine's agency since the beginning.... nothing has changed since... outstanding…read morecustomer service... Glen is awesome ... quang

Rod always knows who I am when I call. Seems like more of a friend than an insurance agent. Never…read moretries to push policies on me.

Michael and his team are all great at what they do regarding insurance. I had the pleasure of…read moreworking with Victor while switching from a different insurance over to them. Victor, was awesome to work with and explained everything in great detail. He answered all my questions thoroughly and made sure I really understood the insurance coverage I was getting. I felt like Victor really went above and beyond to help me and I greatly appreciate that. On top of getting better insurance coverage, I was also able to save some money which is a huge plus. If you're looking for a good insurance agent look no further Michael and his team are amazing!

Michael and his team are very helpful and friendly! They're also bilingual which makes things…read moreeasier. Overall highly recommend him for auto, home and life insurance.

Great Insurance Brokerage! They helped with my home, auto, life, disability and long-term care…read moreinsurance needs. No need to shop they do it for you. As a fully licensed Independent Insurance Agency in Washington State they do it all!

From the owner: At Guidance Northwest, our insurance solutions are backed by our solemn commitment: A commitment of…read morereassurance, and a promise to help families accomplish their dreams while protecting what they cherish most. We provide a wide range of insurance services ranging from auto, homeowners, renters, boat, recreational vehicles, manufactures/ mobile homes, commercial and much more.

No one in the office answers phone or response to customer. I think they don't want to answer phone…read moreto help their customer

Annie has been our agent for four years now. She is excellent at tailoring my various insurance…read morepreferences into coherent and easy to understand policies. Ms. Le recently discovered a redundancy in one of my policies and was able to save me money by eliminating it. Annie also immediately provided me with an auto insurance extension for a new car I was buying the next day, even though I e-mailed her at the last minute, just before closing time. Annie Le is good at what she does because she takes the time to really listen and then help people get what they need.

So I had had and incident happen where I locked my keys out of my car... I had called my Roadside…read moreassistance through my car dealership and they informed me that my Roadside assistance had expired now, I have never received any notification via mail or email and I had a live animal in my car. Alex and the State Farm team rapidly expedited my request for my lockout and I was able to get back into my car and the live animal is now safe. Thank you Alex State Farm for assessing what I needed and expediting my call for all who were involved; four-legged and two legged are now safe and on the road again. That's what I call great customer service

Andrew was the most helpful agent I've ever worked with during my 21 years as an insured driver. I…read moremoved to WA from out of state and was able to get the coverage I needed without any hassle. The whole process has been seamless and easy. I highly recommend this agent.

Poor communication and lack of caring. I did not feel they were at all on my side and they did…read morenot call me back when I asked to talk over concerns about claims and policies., just responded with short emails. I will find another company towork with.

Better than just 5 stars!…read more Have been in touch with Pete for our home and car insurance since 7 months now. Both me and my husband are way more pleased with his personalized services. Pete has always given us the right advice. For instance he recommended us to upgrade our car insurance to a gold plan last year, saving me from my premium going up when I had my first accident - when my car scraped a Lexus in March. At the time of the accident, Pete even went out of his way and took the whole case in his hands. He did the entire paper work on my behalf and even shielded me from the rude Progressive insurance representative's (the other party's insurance) - who were repeatedly threatening me via phone and email. I was recommended Pete through my mortgage folks and had chosen AllState for its competitive prices. But the personalized advice PLUS the services I have received in return are way beyond what I had expected and a complete bonus!! And did I mention he is witty and a has a wonderful sense of humor too! Those just compliment his nature.