Bought one of their higher end products. It worked in the store, however when we got home and charged it. It turned on but would not turn off. Took the product back to the store immediately hoping for an exchange as the product had not been used. They have a no exchange no refund policy and gave me the manufacturers info to contact them.
After three months of e-mails, messages, calls not returned, and empty promises, it is obvious that the guarantee printed on the box isn't worth the ink that put it there.
I would never shop there again, and my advice would be to go to the store and look at the items, but find somewhere that has some kind of a return policy or better relationship with the manufacturer of the products they sell. read more