I reached out as we passed by to see if we could get appointments for 2 at the same time. I had…read morechecked on the internet and felt $70 for a 60 minute massage was very reasonable. They said to come on in. We were put in a couple room which was fine. The shop is clean as were the linens they used. I was asked several times throughout the treatment if the pressure was ok and when I commented at one point it was too much, she immediately toned it down. My husband's feedback is that it felt more like being stretched than a typical Swedish massage, but he also enjoyed it. I believe Annie is the name of the woman who worked on me.

My husband and I booked a couples massage here. Although very pleasant natured, I was unable to…read moreeffectively communicate to the masseuse that she was hurting me. I have a few bruises popping up this morning and many painful spots where she used her elbows along my ribs and arms. She applied extremely heavy pressure to the median and radial nerves in my arms and also to my temples, which are now bruised and swollen. I can barely touch those areas without pain. I've had Swedish and shiatsu massage before so I'm aware that massage can make you a bit sore the next day, but it should not leave bruising, swelling, and pain. We tipped them well, despite the painful experience, because the language barrier prevented me from explaining my concerns, and they both expected a large tip, apparently. On the other hand, my husband received a relatively light massage- I guess we should have swapped masseuses.

First time to bathhouse row. Chose Quapaw. Service was great. Changed into swimsuit and enjoyed…read morefour different temp mineral pools (both sexes). $30 for this. Then enjoyed the best massage of my life by therapist JULIA. Worked on sore areas I didn't know I had! Around $100 for this. Tipped the therapist and the pool attendant. Everyone was very attentive. Place is old and nostalgic and clean. My grandmother visited here in the late 70's. So special. Will do it again if I'm ever in Hot Springs.

Imagine planning a relaxing getaway to Hot Springs, hoping to get an appointment for a bath at one…read moreof the legendary bathhouses, and after repeatedly calling and even visiting in person, you can but then you can't. This was our experience with the Quapaw bathhouse. We first tried to book online. Since I wanted to book both my husband and I, it was suggested that we call, so we did before our visit to Hot Springs. I expected to talk to a receptionist since we called in the afternoon during their regular business hours, but we got their voicemail. I left a message to please call us back so that we could book an appointment during our stay. After not receiving a call back after a day or two, we decided to visit in person once we got there. We waited in line at the Quapaw. I was excited because it looked so nice and relaxing inside. There were about 5 receptionists at a long counter, and after about 10 minutes one pulled us aside. We asked if there was any availability in the next couple of days while we were there. The receptionist looked iffy at first, then pulled up the information I had added when I tried to book online and told us she had a 2:30 open and blocked it off in their system for my husband and I. She was explaining to us who our masseuses would be, adding the kind of aromatherapy we liked, and that we needed to arrive ahead of time. As she went to swipe our credit card, she and another staff member started talking about our appointment. Apparently a staff member named J.J. overruled the time our receptionist blocked off for us seconds earlier and booked another couple that walked in behind us, but I guess J.J. was a faster typer? Maybe? We still don't know, because once she realized it was double booked we were told too bad, that's all they had, and nothing could be done about it. My husband and I looked at each other puzzled, like "what just happened"? So in essence, they booked us then canceled us. I even got a welcome email, then a cancellation email that I'm still scratching my head over. After pretty much saying "sorry, too bad" in front of the other people waiting in line, they all went back signing people in like we weren't even there. It was really awkward and not to mention a big disappointing let down. My husband and I left, stunned as to having an appointment, then not, not to mention the treatment after...and not really knowing what to do about it After talking about it, we decided to call to speak to someone about our experience, since maybe that was just a bad day. I've called, I've emailed, and I still haven't received anything back, not even an I'm sorry. My husband and I are on our way home, and we still haven't heard back from anyone at the Quapaw. I even waited to post this hoping we might. We got to do some really fun things in Hot Springs. The Quapaw experience or in a way "no" experience left us kind of down and not to mention kind of angry. Just so weird. I expected so much more than "sorry, bye", but that's exactly what it was. Fair warning to all.

What a cool experience. I'm in Little Rock for work and came to Hot Springs on my day off,…read morespecifically to check out the Buckstaff Bathhouse. I'm so glad I did. The Buckstaff was built in 1912, and once you enter the locker room you step back in time over 100 years. It's one of 2 operating bathhouses on Bathhouse Row, but the only one that maintains the original feel. The treatments and fixtures are the same as they have been for the last century. I was fortunate to have Ricky as my attendant, who has worked at Buckstaff since 1977. He made sure I had a great experience! I also had an excellent massage from Ryan. I can't recommend Buckstaff Bathhouse enough. Step back in time and enjoy the thermal waters of Hot Springs!

I visited the Buckstaff Bathhouse on my recent trip to Hot Springs. I also visited another historic…read morethermal bathhouse, so my review is a bit of a comparison between the two. The thing I really enjoyed at Buckstaff that was not offered at the other bathhouse was the steam cabinet. However, this was only about 5 minutes of my visit, so I would say if I returned, I might not go back to Buckstaff. However, I absolutely recommend visiting this one so you can decide which is your favorite! Here is the sequence of events I experienced (thermal bath experience with no massage/paraffin): I got there before 8 and there were four couples ahead of me in line. By the time 8 rolled around there were many more people behind us. Definitely recommend getting there early! The check in process was a little chaotic because the people behind the table just said "whoever was here first, come to the counter." We were all sort of in a blob and once one person jumped in front of someone else who had been there before she had, the vibe got a little weird. I kind of wish they had deli numbers or something, but oh well. I am sure it all works out. The people who worked there were all very friendly, and the people in the treatment room were SUPER busy the whole time, but very friendly. I got changed, got my sheet, and went in for my bath. They offered a loofa but no other extras (like scented salts) but I can understand why since it was a tighter space. If there were any smells in there, it could get really challenging for people sensitive to smells. My bath was fine and I enjoyed the loofa. Then I went to the cooling table. The hot towels cooled off pretty quickly, and they were more draped over me than wrapped (which was what I saw for everyone, so it wasn't just me). I don't know if that is why they cooled so quickly, but I was kind of there in cold towels for a bit which was less pleasant. Next, I went to the steam cabinet which was my favorite. I did not know how I would feel because the steam cabinet is so strange looking, but I would 10/10 want to do this or something like it again. It was like the best of both worlds being able to breathe regular air while experiencing the benefit of a steam sauna on my body. Next was the sitz bath. I was looking forward to this unique experience, but I could take it or leave it. Maybe I don't have the concerns that would make this a dream come true feeling, but I kind of just felt awkward and like I was sitting in warm water on a towel. I then went back to get dressed and leave. It was overall a great experience I feel very lucky to have had. Hot Springs offers some "nowhere else" type National Park experiences, and I definitely 100% recommend supporting the thermal baths and their employees! I would take my own clean flip flops for next time. I think they offer spa shoes, but I don't remember seeing anyone who had them.

Everything i could want and more. The chicken salad sandwich…read morewas divine and the vibe was impeccable. i cant wait to explore all they have to offer here:)

Awesome experience. It really does make my body feel better and look better…read more It's easy to get to the pool from your car