I was referred to Dr. Cohn from a friend who is currently a patient there and only had the nicest…read morethings to say. I, on the other hand, had been using a different dentist for the last few years and constantly complained about the treatment/staff. Needless to say, it was time for a change! More specifically, I recently chipped my front tooth and was extremely nervous that repairing the damage would only make it worse. I decided to schedule an appointment with Dr. Cohn and he was great from the start! He was sympathetic to all of my worries and listened to the concerns I had over the necessary procedure. After discussing the process, I felt extremely comfortable and confident at this practice. Dr. Cohn did a fantastic job repairing the damage and I couldn't have chosen a better place. It looks good as new! Dr. Cohn and his staff were extremely welcoming,helpful and likeable. The receptionist is particularly accomodating when scheduling an appointment and the support staff are great to talk to. Dr. Cohn is thorough, friendly, and even pretty funny. I would recommend this office to anyone looking for a dentist!

Wonderful dentist. Staff is great and he does excellent work. Would definitely recommend himread more

Horrible temp hygienist. Spent maybe10 minutes- did the polish step and one other thing, then…read morewalked into the next room and was on his phone. There was no examination by the dentist either. He looked at the XRay and said "you're good". I shared my concerns with the receptionist and she apologized and deducted $30 from my bill. I left work early for this. Shame on you guys!

Don't take the same insurance on weekend and office manager is incompetent as well as the new…read moredoctors.. avoid if possible they will ruin your teeth.

I strongly caution anyone considering this office. My experience was marked by a consistent lack of…read moreprofessionalism, poor communication, and what felt like deliberate lack of communication around costs. I scheduled a root canal consultation and 3D scan over the phone, provided my insurance information, and was asked to arrive 20 minutes early to discuss details. Upon arrival, the front desk staff were visibly distracted -- chatting and laughing among themselves -- and barely acknowledged me. I had to stand up multiple times to ensure I hadn't been forgotten. No one communicated an estimated wait time, and after 40 minutes, someone finally brought me to the back. Dr. Higgins briefly examined my mouth and recommended a 3D scan. I asked about the cost before proceeding -- both he and the assisting nurse failed to answer. After the scan, I was placed in a treatment room where a staff member, Sandy, presented me with a tablet to sign for nearly $2,000 in charges -- without Dr. Higgins having reviewed the scan with me or discussed any treatment plan. When I expressed concern and asked to speak with the doctor, Sandy appeared annoyed but left to retrieve him -- only to return alone and hand me the tablet to sign again. I refused to sign. Dr. Higgins eventually came in. I asked to review the scan together and hear his clinical assessment. He was unable to pull up the scan on the in-room computer where the root canal would've taken place and had to seat me in an outside chair to view it. The actual consultation lasted approximately five minutes. When I asked about next steps -- specifically the cost of a crown, which I learned would be performed by a separate dentist, Dr. Paek -- Sandy initially told me she couldn't provide that figure because it wasn't currently on my dental plan. Only after I pushed back did she produce a total: nearly $4,000. I asked to speak directly with Dr. Paek to discuss the crown before making any decisions. Sandy assured me I could, and had a nurse escort me to the front desk. There, three staff members sat in front of their computers staring at the schedule screen -- no movement, no eye contact, no acknowledgment as I approached and spoke to them. I paid the $385 I was told covered both the consultation and the 3D scan, and was informed the scan would be shared with me digitally. When I asked about speaking with Dr. Paek, I was told he was with a patient. I said I was happy to wait, and one of the front desk assistants -- without looking up -- told me flatly that he would be busy for an hour and a half. I left without having spoken with him. About an hour after leaving, I received an email stating the office had "graciously waived" the $250 3D scan fee -- implying I still owed it. When I returned to clarify, I learned that the $385 is a standard consultation fee alone for Dr Higgins, and the $250 is a separate, additional charge for the scan -- the opposite of what I had been told at checkout and I could've had this cost before any consultation and scan was done, and would've chosen not to do it. The lack of upfront cost transparency, the pressure to sign financial agreements before any clinical discussion had taken place, and the consistently dismissive attitude toward a patient's reasonable questions were deeply concerning. At every touchpoint -- from the front desk, to the treatment room, to checkout -- staff showed little regard for clear communication or basic courtesy. This office does not appear to prioritize patient trust or experience. I do not recommend it.

Ridiculous out of pocket costs, even with reliable insurance. What should have been a $500-600…read moreprocedure turned into $1,000. Do not consent to any procedures without getting a reason behind every cost breakdown.

As someone afraid of going to the dentist until I couldn't postpone it anymore, I am glad I found…read moreJC Dental and Implant Studio. The team is all top-notch, very professional, and very organized. Since moving to this area, I am glad to have found a place that accepts my dental insurance. I had a favorite dentist in NYC, and I prefer to get dental services locally. JC Dental is close by and near Grove Street. I have had dental cleanings and implants. OH MY GOSH! This implant is not painful at all. The dental surgeon has blessed hands and is very skilled.

"I have had an amazing experience at JC Dental. The team is great and you are in good hands with…read moreevery doctor and hygienist. I had a handful of procedures (crowns and implants) and I have been really impressed by their professionalism and friendliness. They're always checking and no details are left unattended. Special thanks go to Dr. Pham, Dr. Zoey and Dr. Lee. I I highly recommend JC Dental & Implant Studio."

Amazing staff and so easy to schedule and do business with. Office has the latest technology and…read morethey are super fast!

Not all hero's wear capes, just white dental jackets. This office went above and beyond for me and…read moreI'm not even a patient of theirs. My temporary filling fell out and the dentist I am seeing was unable to help me (I need a longer area to write for that story). Glenda and Dr Han did not even hesitate is offering assistance. They didn't have to help in any way at all but they took me back and got the filling back on within minutes. The were extremely professional, the office is gorgeous and the staff was super nice. How do you not trust and see a dentist who was willing to help a patient that's not even theirs! I can not thank you enough, you guys saved me ass for the weekend! Thank you!!!

The oral surgeon was very good and that's about all that was good. The front desk staff, especially…read moreRain, are unprofessional. She hung up on me, grinned when I was upset, and is a general jerk. During my first appointment, the technicians blasted "alternative" music that I could hear with the door closed to my room. They dressed like they were all going to a rave instead of working in a medical setting. I was told I would get a call with the results of my exam in 7-10 business days, but I came in on Dec. 4th and did not get results until Jan 8th. They never called me. I had to keep calling them. I told them my preferred antibiotic, but they didn't listen and just sent in the one they chose. Not responsive and unprofessional. You can do better than go to this place.

Very polite staff Dr was very nice as well I will definitely recommend this office. Also impressed…read morehow early they are open.

My son Aidan had several impacted wisdom teeth, and as any parent would, I wanted to make sure he…read morereceived the absolute best care possible. After our experience with Dr. Moy, I can honestly say we could not have made a better choice. From the moment we contacted the office, the staff was kind, organized, professional, and incredibly helpful. They took the time to answer our questions and made the entire process easy and stress free. Dr. Moy was exceptional. He explained everything clearly, made Aidan feel comfortable, and inspired confidence from the very beginning. What impressed me most was his skill and attention to detail. Having all four wisdom teeth removed is not a small procedure, yet Aidan experienced virtually no pain and had a smooth recovery. As a parent, that level of comfort and care means everything. Dr. Moy is efficient, precise, and genuinely cares about his patients. It is rare to find a doctor who combines such a high level of expertise with such a caring and reassuring approach. We are extremely grateful for the outstanding care he provided and would recommend him without hesitation to anyone needing oral surgery.

Dr. Moy is a kind and wonderful dentist. I took my 13-year-old for a tooth extraction, and from the…read moreinitial appointment to the follow-up, everything was excellent. The front desk staff are incredibly friendly and helpful--especially Shanya. Before our first consultation, she called to explain exactly how much we would owe after insurance, which I truly appreciated. During the consultation, Dr. Moy and his team made us feel very comfortable and took the time to thoroughly explain the procedure. Before we left, Shanya provided a clear estimate of costs and walked me through everything in a professional and detailed manner. What really stands out about this clinic is their transparency around both procedures and pricing. On the day of the extraction, my child felt calm and at ease. The procedure went smoothly, and the staff gave clear, thorough instructions for post-care. Overall, this clinic offers excellent, professional service. I highly recommend them.

Unethical billing practices!…read more I received treatment in February and insurance coverage was all satisfied and my out of pocket was paid and good to go. They called 6 months later stating there was an issue with the coverage and now I owe an additional 500$ out of pocket and it will shortly go to collections due to the timeframe. Save the trouble and don't go here. I should've paid more attention to similar reviews stating the same tactics. Please avoid this place if you can.

$2,000 Unexpected Bills and Lack of Transparency…read more Avoid this clinic. There are numerous reports of patients facing unexpected bills, even after the office made it seem that everything was resolved with insurance and payment. In April, I had my teeth extracted by Dr. Isabelle DeMatteis. This clinic was everything I did not expect as a patient. As a patient, you trust that the office will care for you, and this includes making sure you can afford the treatment. I read the reviews and felt hesitant, but I decided to trust the clinic because many times I asked about my treatment, and they made me believe it could not cost more than the amount indicated, as they were handling the insurance. Now, I completely regret not listening to other patients. From what I see in reviews, the clinic has a pattern of sending unexpected bills after treatment has already been completed, which leads me to believe that the office has little interest in giving patients information on how to get an accurate quote from insurance regarding the cost of treatment. I only confirmed my appointment after receiving the treatment plan, trusting that the office had checked with my insurance as I was told. At no point--neither in person nor via message--was I informed that the final cost could be so drastically different, or that I might need another prior authorization. At no time was I advised to check with my insurance or request a prior authorization myself. I ended up being charged over $2,000 for two wisdom tooth extractions. I had this treatment because of pain, and I feel shocked and misled--I believed I was being properly cared for, and now I feel deceived. Where are Dr. Paul Calat and Dr. Michele? It seems that the dentists at this clinic are not at all concerned with the many negative reviews from patients who felt misled by the office. Clear communication and guidance regarding insurance and costs would go a long way toward preventing unnecessary stress. I am taking steps to understand my rights as a patient. If you feel the same way, I encourage you to do the same. And if you haven't become a patient yet, find another office--protect your health and avoid unnecessary stress.