Great and prompt service, no every day you get such service in Brooklyn. Made purchasing foreign…read morecurrency a pleasant experience. I appreciated the conversation and the attention to detail. He went above and beyond to make sure I was satisfied. Great way to get me a forever client.

If you need your money fast and want to skip the hassle of traditional banking, this is the place…read moreto go. I'll definitely be coming back!

This branch has been very helpful to me. Popular itself still feels a little backward and things…read morefeel more difficult than they should be. But today the woman who helped me was very helpful. She took time to make sure she understood, she asked good helpful questions and I left the bank feeling a lot better with my problem solved.

Opened a checking account last month since I was tired of Wells Fargo and their fees, this branch…read moreof Park Place is very convenient for me and I have only good things to say. I even got a loan to payoff my credit cards ( something I was not able to do with Wells Fargo ), the banker and staff are VERY sweet, happy and I really felt like they cared for me.. Only hope they open more branches and keep the same service.. Recommendation: There is a teller, a white guy who looks sleepy, he have a tendency to say you short money. KEEP BOTH EYES OPEN (DO NOT DARE BLINK)... Watch your money! If he say you short money, call the manager while you keep close eye on him.

DO NOT OPEN ANY BUSINESS ACCOUNT AT THIS CREDIT UNION. Your money isn't protected! I had both my…read morepersonal and business debit cards stolen out of the mail and accessed without the secret pin envelopes that were mailed separately. The bank's security auto-fraud alerted me to a suspicious purchase after $1000s of transaction had already taken place. After filing a police report, and escalating to every department in the coop, the coop still refused to reimburse me the money stolen from my business account, and credited me only my personal debit loss, even when there was clear evidence that money from both of my debit cards was taken from the same ATM at the same time and the criminal investigation is still open. I'm exceedingly frustrated and saddened that I'm needing to write this review. I've been a coop member for over 10 years and have been helped immensely over the years but cannot accept the quality of service in response to my claim when I've received such great care in times past. My only recourse now, besides a law suit, has been to withdraw my money and write a negative review in order to warn others not to open a business account there since business accounts don't afford the same protections as individual consumers. BE WARNED! On 5/24/22 4 months after the initial theft, and escalating my dispute through every rank, Asta Cummings, Cathie Nieves, Samira Rajan, and Rebecca Pear who then finally told me that I needed to speak to Paula, on the supervisory committee. I was informed by her, that her review of the matter still did not evince that the bank was in noncompliance with both internal policies and banking regulations in handling my case and that Federal banking Regulation E protects consumers from electronic funds theft but Regulation E does not cover business accounts; therefore, the credit union is not required to provide credit for the lost funds. I have not had the time or the energy to address this kind of injustice. She literally, gave me no assurance that if my business card was stolen again or mailed and stolen again with illicit purchases, that I would have any protections! I certainly cannot be at fault for requesting bank cards to be delivered the only way I was told was available. I did not receive the cards and honestly cannot believe this is my liability. I believe the fault lies with the coop or it's 3rd party vendor that issued the card as either already active or the coop couldn't protect against someone who feigned themselves as me and/or bypassed the security measures. If someone were to come in and rob the bank would my business not be protected?  The logic of crediting my personal account for the stolen funds but not my business when both debit cards were stolen at the same time doesn't add up. I grant the consumer protection law allows my personal account to be credited but i don't believe that is the sole reason any bank would want to do so. It's because there's an ethical reason to do it not only for one account but for both.  Anything less, honestly isn't just. Every bank, police officer and person I've spoken to about this matter, have all said this shouldn't have been a difficult issue. BE WARNED

This credit union is so helpful and much more than a bank. It really helped me build my business:…read morethey guided me to improve my credit, refi my house & cared about each detail on the way. When others were predatory - they were matter of fact. Credit unions are non profit banks - this means they need to pass the savings on to their customers. Regular banks want you to fall through the cracks. This credit union helped me out of them.