The Houston Window Experts are absolutely fantastic. I got beautiful new patio door windows and a…read morenew kitchen window and I'm thrilled with the results. Their service is outstanding. The way a company treats its customers to me is equally as important as the products they sell. These people are totally customer focused!! I loved their showroom and the videos on their website walking me through all the various options. Terrific!!!

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Previously wrote about our initial meeting with Mr. Litsey and ordering the windows. The windows…read morecame within the time frame given. Jose and his crew were here promptly to install 20 windows, one of which was a custom picture window. The windows were installed in 1 day. The crew were very respectful to us and the property. Clean up was excellent. I can't say enough positive things about them. You can not go wrong hiring this company for your replacement windows. You will save a lot of money and will have quality windows and installation.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

I filed a request for window repair, and got an obviously AI-generated response asking to call a…read moreprovided phone number. The number asks you to confirm the zip code after which it goes nowhere.

From the owner: As sunlight streams through pristine windows across Houston, Telfair Window Services stands as a…read morebeacon of clarity in the world of professional window care. Since 2018, Helene and her dedicated team have transformed countless homes and businesses, turning grimy panes into crystal-clear portals that perfectly frame Houston's dynamic skyline. Their expert hands work with precision, treating each window with the care of an artist restoring a masterpiece. In the early morning light, you'll find the Telfair team moving with purpose, their professional equipment gleaming as they tackle everything from delicate historic restorations to modern high-rise challenges. Their comprehensive services include professional window cleaning, screen repair, track maintenance, and hard water removal – each service performed with the attention to detail that has made them Houston's trusted window care partner. The symphony of squeegees and the satisfaction of revealing perfect views has become their hallmark in the local community.

I changed my mind and decided to Not change windows. Totally unrelated to them…read more I first thought I was going to have a problem getting them and their telemarketing group to stop contacting me after my request to cease. Then one day a nice lady called to sell me and I asked her to remove me from their list and do you know what, she made it happen. Hence my experience was Neutral. BTW- my realtor friend referred them and said her clients were very pleased.

I had my windows installed 3 years ago my window was leaking they sent james Skelton out he was…read morevery friendly fixed my problem quickly I would recommend window world to my family and friends

Oh my goodness these guys saved me. On my way to Houston from Austin my windshield sustained…read moregetting hit twice by rocks kicked up from a rig. In an attempt to not have to replace the $3,000 window I called Houston Glass and they were able to not only mend the glass but they went out of their way to come to me. They run their business with integrity and they HUSTLE. I trust them completely.

They were very prompt, quick response and friendly. They provided the service requested at the…read moreprice quoted However I think they should've declined to do one of my rock chip repairs because it started to splinter. Their fix has stopped the splintering but

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

Joseph Ferero is great! He stands behind his job. He installed a bathroom shower and it is…read morebeautiful. Joseph replies in a timely manner and his prices are reasonable.

Fast and quality service at a great price provided by Illumi Glass. Great customer service as well.read more

I wanted a new front door. Our wooden door had faded and the glass inset was loose and exposed us…read moreto break-ins. I knew not to go to lowes or home depot from previous experience with poor selection and lack of knowledge about products. Found Cambridge online. It is close by. But what I didn't know is the service is outstanding and the new door is even prettier than i had hoped. I also feel safer knowing it would be harder to break-in. Thank you to Mike and Juliann for all your help.

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

They replaced the broken glass in a window of my house. They were affordable and fast. I really…read moreappreciated that they did the service I needed without trying to upsell me on all new windows. Very friendly company. Easy to work with!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!