We contracted with AM-PM Plumbing to replace 2 twenty year-old hot water tanks for our home. They…read moresurveyed the job requirements and gave us an immediate quote. We agreed on a date and time for the work to be done. The company was punctual and completed the job in the originally estimated time. The crew was careful and courteous. We are very satisfied. We have done business with AM-PM Plumbing for many years.

What a great experience with AM/PM Plumbing Repair. I was referred to Keith by a friend and am I…read moreglad I was. Came in to find 1/2" of water on my kitchen floor and they came quickly and resolved the issue with extreme care and professionalism. Can't say enough about this quality plumbing repair team and would recommend them highly!

They were able to fit me into the schedule earlier and called to confirm that was okay. Our plumber…read moreAJ showed up when he said he would and was just so friendly and informative. I had multiple possible plumbing jobs of varying complexity and he listened to my concerns and presented me with clear options and insights. I know that in general it would be bad to encourage tipping in every industry but for the level of service provided in this case I wish there had been an opportunity to leave a tip. I will never call another plumber as long as I live in the area. Thanks for the excellent service.

During the recent freeze event in Lafayette we had a burst pipe. I was offshore at the time and my…read morewife was without water. I did research via Reddit to see who people were using and I ended up calling Hargrave. They required a $150 deposit that did not apply towards the work being performed because in so many words "they were busy". Once onsite they quoted $850 to cut a 6inch section of sheetrock and replace a copper line with PEX. No sheetrock repair. I asked for a detailed quote to no avail as I was suspect this was a half hour job for experienced personnel. Due to having to pay the $150 dispatch fee, they knew I was committed to paying for their services. I asked to speak with a manager which took about 45 minutes. He gave a 10% discount as a first time customer. However, I will also be a last time customer as I was correct in it taking half an hour. $1700/hr is predatory in my opinion illegal price gouging during as they stated "a freeze event". I will be looking into this further with the BBB. The only reason I give two stars vs. one is that the personnel onsite were very friendly and polite with my wife. I learned that while working retail, customers rarely tell friends about good experiences, instead they tell all their acquaintances about the bad experiences. The average is 20 people told per bad experience. With social media, that number is exponential.

I had a break in the pipe going to my house from the water meter/main area. I googled some…read moreplumbers in our area, as well as placed an ISO question for suggestions on Facebook!! I choose this company too do the repair. They responded to my call on the second ring. The service dispatch set my expectations and said they'd have someone between 1 & 4 that same day. I got a text with response updates. The plumbers called at 11:30 and said they could swing by and fix it now (earlier than expected), if I had time right now. I agreed and they came. Poor guys had to bail out about 5-6 -- 5 gallon buckets of muddy water to get to the problem. They worked through the rain that started and got it fixed. It was disheartening to see them wallow in the mud and getting wet at the end, but they diligently got it completed, regardless of the wet obstacles. They even came the next day and double checked that it was fixed properly, because the rain was filling the hole at the end and it was fixed but not truly visible in the murky puddle the rain was making. I would recommend this company to anyone and I thank their employee Jonathan for a job well done. Thanks guys, it was very professionally completed to my satisfaction.

Chris came out today with a regulator problem with gas flow. He was so knowledgeable and…read moreprofessional. Fixed the problem. Educated me on the problem and what can be done if any future problems. Couldn't have asked for a better company and employees

SUPER. Efficient and competent. Both for my home and business they are excellent. Highly…read morerecommend.

They may not have been the cheapest but available within days and appear competent. They were…read morequick with response and were able to get the job done efficiently.

Jakeb came out to figure out a mystery leak on the floor between my tub and toilet. He was kind,…read morecourteous, and helpful as he processed through and naturally eliminated possible causes. Like a good detective he narrowed down the problem and discovered the source to be water leaking from the grout in my shower walls. He successfully remedied the problem for me. It was such a pleasant experience. Next plumbing services were professional and excelled in communication from my first phone call, to check-ins and eta's, along with follow ups. I highly recommend this company for all of your plumbing needs.

Very responsible very nice courteous and he got the job done. Came on time call beforeread more

I can't say enough good things about these guys. I reached out for assistance with a blown faucet…read morethat was spraying all over my bathroom and required me to cut off water to the house. Tanner immediately returned my call, quickly identified what needed to be replaced, picked up the part and arrived earlier than the estimated arrival time. He fixed the issues quickly and ensured full functionality of bathroom facilities. All of this on a Saturday morning, no less. Absolutely priceless service. Tanner made a dark day brighter. He made me and my issues feel important. I thank him and Mr. Rooter for that.

Horrible experience. We were having trouble with our plumbing, so we call to see if they could run…read morea camera to see if what the problem was. We were told that they need to change pipes that were broken under the floors. We were told that they would have to break up parts of floors in certain parts of the house and concrete those places back. We were told that they would start on Saturday and everything would be finished by Monday night. Saturday and Sunday no work was done. Monday the CEO kept changing the date of when they would be finished. We could never get a timeline. We have been out of house for a whole week and they are still not finished with our house. It is the following week.They are very unprofessional. They ate food and left trash in our house. Never empty the trash. Left materials and trash all over the front yard, which a trailer was put in the driveway for that purpose. They left huge mess everywhere. Gavin and the whole management team are such liars. I have pictures of damage

Even though the bath was not used for a year( upstairs and we be of the older side) the grandkids…read morefound a problem with the last job, I talk to the office and they came and fixed the problem the next day. Thanks gentlemen

They came, they solved the problem and like plumbers everywhere, they were expensive... but not…read moresurprisingly so.

I had the privilege to be serviced by "LUKE" he exuded outstanding customer service. His…read moreprofessionalism allowed me to be comfortable about him being in my home. I have a disability and concerned when a stranger is in my home. Well "LUKE" is the man. I thank and applaud him. He explained the issue and did his repair with the quickness of an expert. Thank you, Luke

Very pleased with same day service for leaky toilet and installation of new toilet…read more Courteous and efficient. Will call again when needed.

Dishonest. Way over estimates jobs. This would be fine if they were just estimates. Estimated a…read morejob would be $700. Stated this is just an estimate and he charges $140/hr. Finished the job in under 2 hrs , including the estimate and with plenty of time not working. Invoiced $690. Ended up saying I was stupid and that I agreed to $700 and he charged me less. Matthew is both dishonest and disrespectful.

We had a tub with a broken drain that Matthew fixed for us. He was very professional and worked…read morequickly. I found out he is also a veteran, so that makes it even better! Highly recommend this service company!