I originally posted a review about this situation, and after doing so, a "Todd" reached out to me…read moreand said they were going to come look at the damage and concerns we had. However, at the end of the phone call, I was asked to delete the review. Wanting to give them the benefit of the doubt and assuming they intended to make things right, I deleted the review immediately. Unfortunately, no one showed up on the day they said they would, nor the following day when they again stated they would come out. This has been a very disappointing experience, especially considering we were not even the customers -- the work being done was for our neighbor's property, not ours. Despite that, our yard and personal property were affected during the process. Trash was left throughout our yard after the job was completed, including cigarette butts left outside where our three children play. Personal property was also moved without our permission, including our trampoline and soccer net. Afterward, we discovered damage that was not there before -- a bent trampoline bar and a broken ground stake for the soccer net. On top of that, the condition of the yard after the digging work was unacceptable. The dirt was poorly leveled and left uneven, and grass along the side of our house was covered with gravel after they filled in the hole they dug. It's frustrating to have our property damaged and disrespected when we weren't even the homeowners hiring the company. Accidents can happen, but professionalism should include respecting surrounding properties, following through on promises, cleaning up properly, and taking accountability for damages caused during the job.

I love Northern Services. Gregg was so helpful explaining all my options for replacing all the…read moretoilets in my house. And he dialed in his recommendation further based on my desire for longevity and quality. Project turned out great.

Michael helped with my heat pump mini splits and he made the experience very enjoyable! Very…read moreknowledgeable guy with a very professional setup I would highly recommend him to any job you need done!

From the owner: I make life more comfortable!read more

Great service completed in a quick timely manner. Staff were very friendly! Highly recommended!read more

From the owner: For a free estimate, help with a repair or to talk to a team member, call us today. Our regular…read morehours are between 7am-5pm, Monday to Friday. 24/7 emergency service are available! Call today: 320-269-2970.

Called Tim at 3:00 PM for a quote to replace our 30 year old furnace that parts were no longer…read moreavailable for as it was an old obsolete furnace. I sent him pictures of the old unit and all the venting/ductwork etc. Shot me back a quote within 45 minutes. Chappell had their techs out 7:30 AM the next day installing the new unit. They were very professional. And knew I could tell that they knew what they were doing. We appreciated the expeditious response we got. Great team all around! We appreciate the fact that we could take them at their word!

Can't say enough good things about Paul Krueger and the folks at Chappell Central! They just…read morereplaced our furnace today - beat Blue Ox on price by more than 1/3 - plus Paul found us rebates to save another $1000+ - and they did the paperwork too! They are honest - no "surge" pricing now that winter is upon us!

Good people. Nice workmanship! Fast and reliable They came…read morequickly and were very friendly and did great job! Would recommend them without reservations.

From the owner: The experienced technicians at Kelly's Heating & A/C have been serving customers since 1975. From…read moreyour first contact through final inspection, our friendly, knowledgeable New London HVAC contractors will treat you and your property with respect. Whether it's a precision tune-up or a new installation, our experienced technicians can handle it all!