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    11 months ago

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    3 years ago

    Called them for a water heater replacement, and their service was Prompt, Professional, and reasonably priced, Thank you!

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    John the Plumber

    John the Plumber

    4.2
    (202 reviews)

    I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

    Tech showed up and quoted 2 washer box installs at $2400.00 total for both I signed and agreed to…read morethe price. Wall was cut open so he could clearly see what was involved with the job. Installed 1st washer box with zero issues and when he returned a few weeks later to install the 2nd washer box he raised the price to $2400.00 for just the 2nd box alone. I confirmed pricing the day before with the office and then the day of when I questioned the tech and spoke to the manager he was rude and belittled me asking if I read the "fine print". I have never felt so disrespected before in my life. This company is the pure definition of the bait and switch. I would NEVER refer or recommend them under any situation. If I could leave ZERO stars I would. BUYER BEWARE. UPDATE Job was performed by Mainline Plumbing for $650 which is HALF of what I paid for the original job with NO attitude and BS. Also wanted to add that when John The Plumber performed the first install they took it upon themselves to use another contractors vacuum which was damaged and had to be replaced. Do yourself a favor and AVOID the drama with this company.

    Mr. Rooter Plumbing of Broward County

    Mr. Rooter Plumbing of Broward County

    3.3
    (38 reviews)

    I'd like to leave this review specifically for Rich…read more I had a plumbing issue and a tech came out on Dec 30 to flush a line as well as plug in a new toilet. After that job, my tenants had continuous leaks throughout the next week and I called 3x to have techs come out to the house to look at the issue. I asked customer support over the phone to please send a well seasoned plumber tech for the 4th time calling about the same issue. I was scheduled with Rich whom is a service manager and has been in the biz for 20+yrs. he called me and explained the issue and suggested an additional piece to put with the new toilet since I have cast iron pipes and over time they get worn and damaged where the toilet connects. he didn't have the part with him but coordinated a time that worked with my tenant and he came back the next day to resolve the issue. so far, things have been going smooth and no leaks. I am greatly appreciative of Rich and his expertise and customer service. He was honest and professional. He is a great member of Mr. Rooter and would recommend this company to keep him around ! give him a raise ! I'm hoping i don't have to call you guys, but if I do need to, Rich is the guy to ask for!

    The tech went above and beyond, he showed me everything step-by-step so there wasn't any surprise…read more This is my second time using them, and if I need plumbing again, I will call them again. The gentleman was neat and clean and cleaned up everything when he was done, so it was really nothing for me to do.

    Plumbing By Tyson - plumbing - Updated July 2026

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