We've used Pool Kleen for the last 3 or 4 years, and have had nothing but positive experiences…read more They've been very helpful; hardworking; knowledgeable; efficient and so easy to work with. It's Easy to schedule service and they're always on time. We would highly recommend them for all of your pool needs!!!

Do not use this company. Contacted Pool Kleen almost a year ago to service our hot tub. They came…read moreout, told us the motor needed replaced and that they would order one. Immediately sent us a bill, which we promptly paid. Didn't hear from them again for weeks so called and left several messages. No response. We then went to their store. Was told part was back ordered but they expected it soon. More weeks went by with no contact from Pool Kleen. Started calling again, got more excuses, apologies and promises that the repairs would be made soon. They then - finally - came and replaced the motor and told us hot tub was good to go. First time we tried to use the hot tub, we discovered they had removed the control panel, leaving us with no way to turn the hot tub on, adjust temperature, etc. We immediately tried to contact them but it took weeks before we could talk to an actual person who said they would order a new control panel. More weeks went by, more excuses and promises. They finally told us to order the control panel ourselves and that they would install it. We ordered it and received it within a few days. Took Pool Kleen weeks to come and install it. (and this was after multiple promises that someone was coming " today" or "tomorrow" but no one would show up or call us to say no one was coming and we would have to start the whole process of trying to contact them again.). Control panel was finally installed and we were again told hot tub was good to go. It wasn't. The water was not heating. We immediately called and was told they would talk to the technician who had installed the control panel to see what the problem was and would call us back the "next day." That was over 2 months ago. Have not heard anything else despite multiple voice mails. emails and texts. Almost one year later and hot tub still not working properly. Giving them 1 star because 0 stars not an option.