I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

Excellent company ! Excellent receptionist! we have used them for several jobs as we journey…read morethrough the purchase of a 50+ year old home. They have helped with kitchen sink/dishwasher repair and under the house cast iron pipe removal toilet flange repair etc. we have been so grateful for all their expertise!!!

I called Glenn plumbing about my tankless water heater not putting out hot water after running for…read moremore than 5 minutes. First thing the following morning, they showed up and serviced the unit above and beyond the normal service requirements. I could not be more pleased with this company and the service they render. Thank you, Glenn Plumbing

Excellent response and service! Even on a long Holiday weekend. Danny went above and beyond.read more

Tankless water heater stopped working. They were able to send someone shortly after calling. They…read morewere able to fix it with a reset and identify the error code as an issue with the vent. Turned out to be a wasp nest. We took care of the nest so they only charged the $50 service fee which is very reasonable and cheaper than a similar service call would be in Buffalo NY

As any home owner knows finding and dealing with home repairs servicers is a real pain! You never…read moreknow what your going to get. When you find a good one it's time to share so others can benefit from my experience. We needed work on a gas furnace at our ancestral home in N. Ga. I call two servicers recommended by a neighbor. One never returned my call, the other called and said they would call me back in a couple days to schedule an appointment. Never happened! I Google'd servicers for the area and found JN Elec. Temp. Control. When I called I talked with Jennifer and explained our repair needs. Jennifer quickly responded with " I can have a technician out this afternoon around 3:30"! I jumped on this, then drove the 60 miles to the house. Around 3:15 Jennifer called me to let me know the tech would be around 30 min. later than scheduled as his current repair was running later than expected. I really appreciated JN keeping me in the time frame loop. Andrew, the JN tech, arrived at 4pm. He and I quickly discussed my problem, Andrew checked my thermostat, made sure we had gas, then accended under the house. After 30 to 40 minutes Andrew showed me pictures on his iPhone of my furnace problem. Old, many cracks, non-repairable. Andrew shut the gas off for me and scheduled a sales appointment to price a new furnace. This was a great experience, from the professional courtesy extended by Jennifer to the knowledge and detailed work Andrew performed that helped me make immediate course of action to resolve our heating needs. Well done JN! I will certainly us JN Electrical Temp again.

Tried for 6 months to get JN to come and finish a CoE dock inspection. Spoke many times with a…read morenice person in the office who always promised to pass the message along. Never got any call back. If you don't want to do the work then just say so. Now I have the CoE after me for lack of dock inspection. Very poor service.

Andrew was easy to work with and responded immediately to my request to replace an old Rheme unit…read morewith a new one. My project was relatively simple compared to others, but it was completed in about 2 hours, from pck-up to clean-up. As others have said, you won't be disappointed. Very personable, he fully communicated the failures of the old unit and why the new unit would solve future issues. Give him a try!

Chandler Plumbing is the best. I highly recommend them for all of your plumbing needs. I had a…read morecomplex job which included connecting my 53 yr old home to Greenville County Water, replacing all of the old piping and replacing the toilets. Andrew is extremely responsive, trustworthy, personable, knowledgeable and communicative. He kept me up to date on all details and finished my complex job very quickly. His 25+ years of industry knowledge is very apparent and he was able to make recommendations on other aspects of my home remodel. Andrew is a pleasure to work with.

My elderly parents have been waiting for over a week for a repair to their furnace for the bedroom…read morewing of their house while nighttime temps have been consistently below freezing. A specific part is supposed to be on order, but Mathis has been slow to provide updates or respond to calls, and repair timing is still TBD. This is not a good situation, and Mathis really needs to make this repair a priority. Edit: Updating to 3 stars now that they've gotten communicative and provided a couple of space heaters.

Updating review. They did come back and fix the previous work…read more Prices are at a premium and significantly higher than a local guy. Staff and technicians are very friendly and professional.

The service was great! They solved the problem. But I didn't get my receipt threw my email. And I…read moredidn't get the pictures the Rooter worker said she would send me

They burst my cast iron old sewer pipes running a device thru them. It was not know til months…read morelater and cost $300.00 to repair. Hire at your own risk.

Call them with hot water pressure issue at 4 p.m. on a Friday, Jeff showed up at 8:30 a.m. on…read moreSaturday and removed and replaced the bad water heater. Done by 11:30. Friendly and professional!

This is regarding Advantage Plumbing located in Anderson, SC, owned by Dale Mitchell. If you are…read moreon a fixed income, or have to watch your expenses, DON"T call these guys. I did at the recommendation of a neighbor. They sent a young man the day after I called, fixed the two pipes under my sink and a leaking drain pipe under the house which came down from the toilet. John Michael was the young man who did the work. He seemed to do a good job (time will tell.) He was mannerly and professional, completed the work expeditiously - in about 45 minutes. Then he socked me with a $600 invoice. I couldn't believe my eyes. I know plumbing work is high, but I was expecting a $250 - $300 expense. I will not be calling them again.