Took my adult children here and acted as their training wheels so they could learn basic adulting…read morewith doctors. It was an experience, but we got through it. By experience, only that my children are special needs, but the office was wonderful and patient with them both. They received the standard preventative care: X-rays, cleaning, etc, and my daughter left with nothing but smiles because her teeth are the biggest thing she's self conscious about. I was able to book them appointments within two days of each other, and the benefits were very quickly verified. Kyleigh is a sweetheart. She's got the appropriate charisma for this profession, and you can tell she cares.

I had an Awesome visit with Dr. Tin H. Nguyen today in Maricopa AZ., I was so amazed with the…read moreservice that I am getting from this office, The office is very clean, the workers were so pleasant and accommodating. They use such advance equipment. I was sitting in such a comfortable chair that has a massager connected to it while you're being worked on. I was also given a pillow to rest my legs on. along with his assistant they worked so well together. He did not rush with doing my work or pass me on to someone else to finish me. You can tell he cared about giving good service. A lot of times you go to an office, and they have students doing the major work on you. I have no problem with the students doing the minor work but not the major work. It was such a pleasure being there I set up to get everything that I need to get me back on track. I've been in Arizona for 25 years and have never had this time of service before, I give them a 20, Book your appointments with ease knowing you will get the best care ever.

I can't say enough good things about this dental practice…read more I don't have dental insurance and am a cash-pay patient, and I originally came in for an emergency appointment. From the very beginning, they were kind, thorough, and never once made me feel pressured. They took full X-rays, explained everything clearly, and walked me through a treatment plan -- but at no point did they make me feel like I had to book anything or feel bad about how much work I needed or how anxious I was. After reviewing the treatment plan at home, I booked a filling appointment, which went great. The dental hygienists and dentist were efficient, gentle, and genuinely kind. Because of that experience, I felt comfortable enough to schedule my next appointment for three extractions (which I was understandably very nervous about). The day of the extractions, the dental hygienist checked on me constantly, and the dentist worked so quickly and smoothly that when he finished, I honestly asked if all three teeth were already out -- it was that easy. The front office staff also deserves a huge shout-out. They are incredibly kind and patient, especially with my anxiety (I'm sure I've made a few nervous phone calls), and they've never once made me feel rushed or judged. This practice truly makes you feel safe, respected, and supported. They don't make you feel ashamed that life happened -- they help you move forward without judgment. I'm continuing my care here and already have my next appointment scheduled. I would absolutely recommend this office to anyone, especially those with dental anxiety or without insurance

I'm extremely disappointed with my experience at this dental office. Appointments that were…read morescheduled months in advance were repeatedly rescheduled, often with little regard for my time or planning. It felt like patient care was not prioritized equally, and that appointments were shifted to accommodate higher-paying procedures or patients. Additionally, the office states that they accept my insurance, yet I was still required to pay out of pocket due to their claim that they "have not had the best luck with payment" from that provider. Despite this, they continue to advertise that they accept this insurance and take on new patients under that plan, which feels misleading. Reliable scheduling and transparency in billing are essential in healthcare, and unfortunately, this office did not meet those expectations.

Made an appointment. Showed up and checked in, short wait time…read more I had a wisdom tooth pulled, the nurse and dentist Was really nice and professional. Very clean environment and painless extraction. Reasonable priced.

I went there because I had a cist growing above one of my teeth, I wanted the tooth removed. All…read morethey did was look in my mouth and recommend that I take antibiotics. They didn't prescribe me anything and the visit lasted under 5 mins. Normally I would have shrugged this off, especially after having to pay for the bs of it. But I just recieved a letter asking for more payment on the nothingness that happened. Yall can SMD and get over it. I'm not paying. The service outside from this was excellent. If you have money to spare and want to give it to people who pretend to do something. Come here! They really didn't do anything outside from random conversations about work and how well they like it there.

Dr. Alex Trigonis is quite probably the most dishonest and unethical dental practitioner that I've…read moreever encountered. My son Michael was treated by Dr. Trigonis in 2012. I have four main issues with this treatment: (1) Dr. Trigonis enormously overstated his familiarity with jaw surgery. Also, when he saw how concerned my wife and I were about the prospect of our son having jaw surgery, he revised his initial opinion that "your son's condition cannot be corrected without surgery", holding out the false hope that a non-surgical treatment was possible. Ultimately, four other dental experts--Dr. William Arnett (dental surgeon), Dr. George Lyman (pediatric dentist and professor of dentistry), Dr. Robert Kiken (dental surgeon), and Dr. Stewart White (orthodontist)--agreed that a combination of jaw surgery and orthodontia (Dr. Trigonis' original recommendation) was the only good option. (2) Dr. Trigonis has admitted in writing to having violated our rights to informed consent. He claims that he decided without our consent to take the non-surgical route for treating our son. (I believe that this was actually a false admission, in that he was attempting to cover up having incompetently prepared my son for the surgery, but this is hard to prove). Either way, per long-established legal precedent, Dr. Trigonis' actions constitute dental malpractice. (3) When the jaw surgeon (Dr. William Arnett) informed me that my son's orthodontic preparation was not correct, and that rework would be required to address the problems, Dr. Trigonis demanded more money to fix his work. Given the concerns about his honesty and competence, I decided to switch to another practitioner (Dr. Stewart White). [Between Drs. White and Arnett, my son's dental problems were efficiently and professional corrected.] (4) There is one additional issue that is worth mentioning: When I brought Dr. Trigonis to small claims court, he falsified the dates of treatment. A detailed discussion of the small claims case can be found here: http://phillipmfeldman.org/history/miscellany/small_claims.html

The dentist themselves are great, Billing and insurance authorizatio staff. not so great. I had a…read morecrown and root canal done paid for on the spot. When I returned for my x-rays and consultation, I was told I had an outstanding balance. It was blamed on the insurance company, not covering a portion of the procedure.. I paid this balance and then told them to get a pre-authorization on everything else after that point today I was scheduled for an appointment and received another outstanding balance From x-rays and consultation,. It feels like they just tell you what you want to hear to get you in the door. I will not be returning.

Came in on Wednesday around 12:30 p.m. for my follow up 6 month appointment. Kim greeted me right…read moreaway. Checked me in and then had me sit while she prep the room. When she calls my name we went to the pink room. I love they have nice music playing and screen saver fish on the tv screen. Kim set up my x-rays and started to take the pictures. After she got me prep to clean my teeth! After she finished Dr. G. came in to check and again said great job! My kind of report as the dentist isn't my favorite! See you guys again in 6 months!

Wow!! I just called for a basic teeth cleaning and it was over $400. I found Casa Grande Family…read moreis charging $49. Shop around.

I'm extremely disappointed with the communication and care we received at Edison Family Dental…read moreCare. I specifically scheduled my daughter's filling appointment to maximize treatment before our insurance expires at the end of the month, and I clearly communicated this when booking. The front desk even confirmed these notes were documented. However, during the appointment, the doctor had not reviewed the notes or expectations beforehand, and we were later told there were anesthesia limitations that were never explained to me in advance. Despite having additional scheduled time available, treatment ended early and staff immediately began discussing pushing the remaining fillings into next month after my insurance expires. What frustrated me most was the lack of accountability, communication, and empathy. Instead of acknowledging the office's failure to review notes or communicate limitations properly, I was made to feel like I was the problem simply for expressing concern about my daughter's care and financial situation. Patients deserve clear communication, proper preparation, and respect -- especially when insurance deadlines and treatment planning are involved.

Sam was really nice in the billing department and willing to help me. I appreciate the timely…read moreresponse and the in depth explanation of what was going on. I'm hopeful this will get resolved :)

First impressions are important and every time I walk into the office the staff is so welcoming,…read morefriendly and professional. The office and restroom is always nice and clean. I commute from the north west valley because I always get good service and a welcoming group of people. Dr. Taylor is not only the nicest person I've ever met, he knows what he is doing and that knowledge reflects on the hygienists he chooses to work with him. My last visit was for a cleaning and she explained what she was doing step by step to help keep me at ease. I'm telling you, you will not be disappointed! Also, how fun is it for them to have raffles. Here is a pic of their most recent raffle giveaway.

Dr. Taylor is just an amazing dentist and his staff is just as phenomenal as he is. Elaine is…read morequite the dental hygienist! The office is beautiful and everyone makes you feel comfortable and at home. Who likes going to the dentist? I can honestly say now I absolutely love the dentist and look forward to the appointments that I have with Dr. Taylor. Don't waste your time going anywhere else and make an appointment as soon as you can! The service is extraordinary and the quality of dentistry is unmatched.

State-of-the-art office and friendly /knowledgeable staff. The latest equipment and techniques. Dr…read moreK is the gentlest dentist I have ever been treated by. Highly recommend!

Friendly helpful staff, Dr K is a good choice…read more A good part of my experience was from Sheila the dental hygienist. I high recommend her