I'm extremely disappointed with the communication and care we received at Edison Family Dental…read moreCare. I specifically scheduled my daughter's filling appointment to maximize treatment before our insurance expires at the end of the month, and I clearly communicated this when booking. The front desk even confirmed these notes were documented. However, during the appointment, the doctor had not reviewed the notes or expectations beforehand, and we were later told there were anesthesia limitations that were never explained to me in advance. Despite having additional scheduled time available, treatment ended early and staff immediately began discussing pushing the remaining fillings into next month after my insurance expires. What frustrated me most was the lack of accountability, communication, and empathy. Instead of acknowledging the office's failure to review notes or communicate limitations properly, I was made to feel like I was the problem simply for expressing concern about my daughter's care and financial situation. Patients deserve clear communication, proper preparation, and respect -- especially when insurance deadlines and treatment planning are involved.

Sam was really nice in the billing department and willing to help me. I appreciate the timely…read moreresponse and the in depth explanation of what was going on. I'm hopeful this will get resolved :)

Took my adult children here and acted as their training wheels so they could learn basic adulting…read morewith doctors. It was an experience, but we got through it. By experience, only that my children are special needs, but the office was wonderful and patient with them both. They received the standard preventative care: X-rays, cleaning, etc, and my daughter left with nothing but smiles because her teeth are the biggest thing she's self conscious about. I was able to book them appointments within two days of each other, and the benefits were very quickly verified. Kyleigh is a sweetheart. She's got the appropriate charisma for this profession, and you can tell she cares.

I had an Awesome visit with Dr. Tin H. Nguyen today in Maricopa AZ., I was so amazed with the…read moreservice that I am getting from this office, The office is very clean, the workers were so pleasant and accommodating. They use such advance equipment. I was sitting in such a comfortable chair that has a massager connected to it while you're being worked on. I was also given a pillow to rest my legs on. along with his assistant they worked so well together. He did not rush with doing my work or pass me on to someone else to finish me. You can tell he cared about giving good service. A lot of times you go to an office, and they have students doing the major work on you. I have no problem with the students doing the minor work but not the major work. It was such a pleasure being there I set up to get everything that I need to get me back on track. I've been in Arizona for 25 years and have never had this time of service before, I give them a 20, Book your appointments with ease knowing you will get the best care ever.

First impressions are important and every time I walk into the office the staff is so welcoming,…read morefriendly and professional. The office and restroom is always nice and clean. I commute from the north west valley because I always get good service and a welcoming group of people. Dr. Taylor is not only the nicest person I've ever met, he knows what he is doing and that knowledge reflects on the hygienists he chooses to work with him. My last visit was for a cleaning and she explained what she was doing step by step to help keep me at ease. I'm telling you, you will not be disappointed! Also, how fun is it for them to have raffles. Here is a pic of their most recent raffle giveaway.

Dr. Taylor is just an amazing dentist and his staff is just as phenomenal as he is. Elaine is…read morequite the dental hygienist! The office is beautiful and everyone makes you feel comfortable and at home. Who likes going to the dentist? I can honestly say now I absolutely love the dentist and look forward to the appointments that I have with Dr. Taylor. Don't waste your time going anywhere else and make an appointment as soon as you can! The service is extraordinary and the quality of dentistry is unmatched.

Always a good experience! Office staff super friendly! Curleshia ,is always thorough and talks me…read morethrough my cleaning. I highly recommend!!!

I have had so many problems with my crowns coming off from this business. Any else?? Then they want…read moreme to get a new crown. The same day I get a temporary crown, it comes off! There is no consistency in dentists or confidence in their skills. I'm looking for a new dentist.

This was my first time coming to this dentist after seeing a previous dentist in Maricopa for over…read more10 years. They took the time to explain everything and answered all my questions. My only regret is not trying them sooner!

The staff was nice. The dentist at first was great. Until I asked questions. Like why is the…read moredentist not wearing gloves. My filling done here failed and my crown done is not right. Don't come to this dentist. Nor their other location on Baseline. Was told to go out there for free scan the called me to set up appointment for that same day. Once there told the machine was down. Don't waste your time office plays games.

From the receptionist, to the doctor. 5 star service from their kindness and professionalism…read more Thank you

Great dentist! Dr Tang is very knowledgeable and provides comfortable care. Highly recommend.read more

Absolutely the best dentist on the planet! Dr B is just fantastic! Of the fillings,…read morecrowns,extractions and root canals I have had there. Never not once have I ever felt pain afterwards. Their ladies in the front are definitely the best at what they do. They make all your insurance stuff simple and easy . This is the best dental office in Arizona!!

My entire life I've never had a good experience at the dentist office which has made me…read moreapprehensive about going. Since moving to Chandler I had to find a new dentist that took my insurance and decided to try From the time I got there my dental hygienist Lilly, Dr. Lin, and the rest of the staff were great and took very good care of me. My first time there my dental hygienist Lilly was very kind, and made me feel at ease. She's been the same on the multiple trips I've been there after as well. Dr. Lin was kind, patient, explained everything to me and was able to give me options so I can make the best decision about my oral health and I appreciate it so much. As a hater of the dentist I appreciate them making this experience as pleasant as possible. I highly recommend.

As someone who has dental anxiety and hates going to the dentist, Dr. Brenda made me feel safe, is…read moresuper approachable, helpful, and has a great vibe that makes people feel at ease. Thank you!!!

I had an appointment for a basic teeth cleaning and I waited for 60 minutes without getting my…read moreappointment. Receptionist was nice, Doctor was nice, but the customer service was poor. I told the Officer Manager that I needed to leave and she replied, "OK, I'll bill your insurance". I replied, "for what?". She insisted, "for your exam". I told her that I didn't get an exam and that I was waiting for 60 minutes, she snidely remarked, "fine, we won't bill you". I wish the experience was different than what I had. I heard good things about this place and the office was nice. But the customer service was terrible.