I am so pleased with the customer service at Bafumi as well as the great rates! With teen drivers,…read morethe rates can be astronomical. With Bafumi insurance -- my rates have been so reasonable. Also, my home owners rate was literally cut in half when I signed on with Bafumi! I highly recommend this agency!

Bafumi Insurance was so helpful to me to lower my insurance premiums while at the same time…read moreincreasing my coverage. My old agent in West Hartford Center was so rude when I called to see about lowering my rate, they told me they could not help me. I am so happy to have found Bafumi Insurance, they are knowledgeable and professional. When I call they always answer the phone, and have a full staff that can answer all of my questions. I am so grateful to them for great rates and wonderful service.

At one time, this was an excellent agency with agents that cared about their clients…read more Unfortunately, they have gone the way of far too many "local" businesses. They allowed themselves to be bought up by a larger agency that cares ONLY about the book of business they purchased and NOT about how to maintain that book of business going forward. I have canceled every single one of my policies with them after having to fight them to get legitimate claims covered and other various ridiculous issues. The agents no longer will advocate for you and are, instead, going to push all of the legwork of filing claims and fighting for your rightful coverage on you. Avoid them at all costs and go with ANY of the online companies. You will absolutely pay double for your coverages through this agency compared to other policies you can buy yourself from an online company. Yes, read the fine print in the coverages to ensure that you are getting what you need, but don't fall for the corporate rhetoric garbage that this agency will spew at you about why the policies THEY will sell you are better.

Our insurance agent, Jun Hong, is without question the finest insurance agent I've ever had the…read morepleasure of dealing with. He's always taken the time to answer all my questions thoroughly, and on one particularly memorable occasion he responded to a call from me on Christmas day when I was travelling in Yuma, Arizona! He's the best-- without a doubt!

Byron was able to provide us with great rates on our automobile insurance. He was also able to…read moreprovide us with good rates on our homeowners insurance. He is accessible and returns phone calls promptly.

Good insurance agents, friendly and respond promptly. I have…read moreNO idea what's up with these pictures though

I have worked with a few agencies over the years, but I have never worked with an agency that is so…read moregreat to work with. They have great customer service, promptly get back to you when you leave a message and they know their business! They have saved me a lot of money over the past few year by shopping the many insurance companies and providing me with the coverage I need and not just selling me a policy. I would highly recommend Amy Connors and her agency to anyone shopping for new insurance. Well Done

This is the best place to get your insurance! The staff was very helpful in getting me a great…read morepolicy that was affordable end even more helpful when processing my claim. The best!!

I spoke with Jess over the phone and she was so incredibly helpful and most of all kind and…read moreunderstanding. It felt like I was talking to a fruend rather an insurance compant. I will be recommending Statefarm to everyone I know.

He is the best agent he helped me a lot at this tough time !!!! I can deffinetly recommendread more

I completed their online form to request information about scheduling a meeting to discuss tax…read moreservices. The only response I received was a two-word reply: "Not interested." Wow. That is some really bad customer service.

HORRIFYING! As a new client to Cowen Tax Advisory Group, I had my initial appointment to bring in…read moreand review our 2025 tax forms including copies of our last 2 years of tax returns. I was contacted about 2 weeks later to schedule an appointment to come in to review our returns so they could be filed. I believe I met with Roger Cowen based on the pictures on their website, but he never introduced himself to me. We sat down in his office to review our returns, and one of the first things he said to me was "I need to see your husband!" When I asked why, he said because we're paying too much in taxes, so I asked him to explain our taxes and help me understand how to reduce our tax liability. He talked in circles, never answered my questions, was very rude and condescending to me (I felt like I was being scolded for paying too much in taxes), and had clearly not reviewed our tax forms or prior returns because he couldn't answer any of my questions about them. By the 3rd or 4th time he said "I need to see your husband," I stopped the conversation and asked why he kept saying that and why he needed to see my husband. He said - "because I need to speak to the person who manages the money and finances." I said THAT'S ME! I asked why he would assume that my husband manages our finances and not me, and said I was completely insulted that he thinks that only men could possibly manage a family's finances. He then abruptly ended the conversation, only pointed out where we needed to sign to authorize electronic filing, never apologized, wouldn't even speak to me, and said "I'll walk you out." Some might consider this to be gender discrimination.

REBECCA LITWIN IS AMAZING. This young lady goes above and…read morebeyond to put your mind at ease. I suffer from anxiety and Rebecca has always been there to help me through some stressful times. She is always there to take my call and help with my account when ever i need it. I chose State Farm because of Rebecca and i wouldn't have it any other way. She really goes above and beyond for her clients she truly cares! You can't go wrong with this location 5 Stars.

I randomly decided to search online for cheaper car insurance then what I had. I was so…read moredisappointed with all of the quotes I had recieved until my email from Matthew at State Farm. I couldn't believe how much I was saving and when I called he was happy to help me. Not only did he give me a bundle to recieve a greater discount but he even took the time to explain the policies and different options. The next day I was in his office for a signature and my policy was ready to go. He was super knowledgeable and friendly. I even got a swag bag with some goodies. It is so nice having a real agent there to help and knowing he is only a phone call away. Wonderful experience and exceptional service all around. Highly recommended!

Amie helped me a few years ago when my then insurance agent really dropped the ball. Now she and…read moreAllie have come through for me again saving me thousands of dollars. So thrilled ! Highly recommend Alice

Chelsea is the most wonderful insurance agent I have ever had the pleasure of dealing with, period…read more I wasn't quite ready to switch because of life happening and she didn't pressure me or send me a bunch of emails or calls. No barrages, no pressure. When I got my act together, she was nothing but kind, knowledgeable and helpful. She even asked about my life happenings. She is a total pleasure and answered any questions with a lot of patience. Thanks again! You are a pleasure!