I have been a client of this agency for almost 17 years. I had let my home insurance lapse, and…read moreneeded a new policy. I was told that nothing was available other than emergency state policies. I then called myself State Farm, Farmers, and Met Life, and all three offered me home insurance. I have taken out a very reasonable Farmers insurance - for my home, and added car, to make a considerable saving on the bundle. I don't understand how I as an individual am able so easily to get home insurance policy quotes, yet Peter M Bakker agency told me that I was not eligible. In the past I always found the agency very tenacious and eager to help. I have also saved $5000 on my car insurance by switching insurers......

From the owner: Avon, CT:The goal of the Bakker Agency is to provide each of our clients with the knowledge and…read moreservices they need to protect what matters most to our clients -- their families, their homes, and their businesses -- and to exceed expectations every step of the way.

I attempted to fill and obtain a Real ID here and Jennifer and Karen were some of the most…read morecondescending and unprofessional people I've ever met. Not to mention extremely racist. I am adopted "unfortunately" because my parents could not have kids of their own. Because of this with all my documents and paperwork I had correct Karen could not fill it because she "couldn't read it" even though it's in English as I am in fact a US Citizen. Enter Jennifer with a very condescending attitude and fake customer service voice she told me I could not use their location even though it is not listed on the AAA website nor the DMV website that they cannot process my Real ID here. They had a makeshift sign on their door which I'm convinced they printed from Microsoft Word also did not note I could not process this here because I AM IN FACT a US citizen by adoption. And then Karen mentioned because my original birth certificate is in Spanish I can go to the DMV because they'd have someone I could "talk to there in Spanish" and I'm literally speaking English to her, I don't even know another language. So not only is Karen extremely rude she is also a racist. I would never recommend this AAA for this town or surrounding towns because of these two unprofessional and racist women. This AAA makes up their own rules and pick and chose what to process.

We had a very disappointing experience using AAA Travel to book a trip for a large extended family…read moregroup. Communication was lacking, decisions were made without our approval, and overall the process was not seamless. Our agent, Arshi, made a major mistake when booking our return flights by splitting up our group and separating minor children from their parents. It would have been one thing if families were kept together on different flights, but having children booked separately from their parents was completely unacceptable. In addition, some of the children were booked in business class while some of the adults were in coach, which was another example of a lack of attention to detail and decisions being made without our input. We then had to pay additional money to correct an error that should never have happened in the first place. We chose to use a travel agent because we expected expertise and careful planning. We didn't think we would need to explicitly state that children should fly with their parents. Unfortunately, based on this experience, I would not recommend using AAA Travel.

At one time, this was an excellent agency with agents that cared about their clients…read more Unfortunately, they have gone the way of far too many "local" businesses. They allowed themselves to be bought up by a larger agency that cares ONLY about the book of business they purchased and NOT about how to maintain that book of business going forward. I have canceled every single one of my policies with them after having to fight them to get legitimate claims covered and other various ridiculous issues. The agents no longer will advocate for you and are, instead, going to push all of the legwork of filing claims and fighting for your rightful coverage on you. Avoid them at all costs and go with ANY of the online companies. You will absolutely pay double for your coverages through this agency compared to other policies you can buy yourself from an online company. Yes, read the fine print in the coverages to ensure that you are getting what you need, but don't fall for the corporate rhetoric garbage that this agency will spew at you about why the policies THEY will sell you are better.

Our insurance agent, Jun Hong, is without question the finest insurance agent I've ever had the…read morepleasure of dealing with. He's always taken the time to answer all my questions thoroughly, and on one particularly memorable occasion he responded to a call from me on Christmas day when I was travelling in Yuma, Arizona! He's the best-- without a doubt!

Nick is well versed in all forms of insurance. Try this agency,you will like it!Excellent Agency!read more

From the owner: Providing Excellent Business, Home and Auto Coverage for over a Decade…read moreOur mission is to make finding the right insurance policy as easy and straightforward for every valued customer. Serving our community with knowledgeable consultations and Free Quotes. At Collinsville Insurance, located in Collinsville, CT, we prioritize the safety and security of your family, business, and possessions. We recognize the significance of these important aspects of your life and have the expertise to identify and manage the diverse risks associated with them. Home and Auto, Commercial, Umbrella, Cyber, Life, we've got you covered!

I have worked with a few agencies over the years, but I have never worked with an agency that is so…read moregreat to work with. They have great customer service, promptly get back to you when you leave a message and they know their business! They have saved me a lot of money over the past few year by shopping the many insurance companies and providing me with the coverage I need and not just selling me a policy. I would highly recommend Amy Connors and her agency to anyone shopping for new insurance. Well Done

This is the best place to get your insurance! The staff was very helpful in getting me a great…read morepolicy that was affordable end even more helpful when processing my claim. The best!!

We have been doing business with Kerr Agency since we got married - around 20 years. No complaints…read moreuntil this year when I tried to get a quote from them to add on our teenager daughter. I sent a few emails & got nowhere blaming it on the Insurance Company. Now it has been close to 6 weeks & still nothing. We feel that if this is the way they do business now that we should go elsewhere. I realize that teenagers are at a high risk. But at least respond in a timely manner. I contacted another company in the area & got a quote within 24 hours. What a difference!

Talk about a warm and friendly, can do, company! The staff there make sure every detail is covered…read moreand respond in a timely fashion. Ed is extremely attentive and thorough in understanding both business and personal coverages. Great people