every time.you come to this bank ...Its wait wait wait, it takes forever to get something fone…read morewith any cashiers or other guys on the desks...

TD Bank (this location in particular) is my favorite bank. It's easy to find (right off route 35)…read moreand always clean, inside and out. Plenty of parking, and their service is always fast. Even when there's about 20 ppl on the line all cashing their checks, the line moves pretty quick. One of my fav things here though is their coin machine "Penny Arcade". You bring in all your loose pocket change and all the coins inside your sofa cushions, drop it into Penny Arcade, and you walk out with some decent money. I just turned a small pile of coins into a dinner for two at Houlihans! Can't beat that!

Valley Bank in Keyport,New Jersey is a horrible bank. They are refusing to write a cash check for…read moremy husband who just had a nice amount of money direct deposited into his checking account from his 401k. Trying to give him the run around. So please people rethink about banking with this branch.

They don't have anywhere near the number of brick and mortar location as major banks like Chase or…read moreBofA, but they offer some solid personal banking solutions with either no fees or very easy ways to avoid them.

Great bank. It's a larger bank than the one near me in East Brunswick. I went to this one, because…read moreI needed to get some items out of my safe. The staff were friendly, and gave me the form to sign to get into the safe room. The East Brunswick one as far as I know does not have a safe room. I got my things, and another staff member quickly signed me out. It was a very quick experience!

I'm very disappointed with the outdoor Chase atm machine at this location. I made a cash deposit…read moreat the outdoor machine tonight, and the machine kept making a weird noise for over five minutes. Then while this was going on the guy behind me was telling me to move, and getting nasty with me. I'm obviously not going to leave a machine without confirmation of a cash deposit going through. Then finally something came up on the machine that there was an atm malfunction. I logged on to my account and my deposit never went through. I advise everyone from using this branches atm machine for depositing. I ended up on the phone with customer service, and they said they'll give me a credit to my account in 12 hours until they figure out what happened. Still it's not worth the headache using this atm that's outside at this location.

I've given it a lower rating not because I've had a bad experience w the actual humans who work…read morethere directly, but because of the situations that were out of their personal control.. Their vestibule ATM literally stole approx $450 of my cash when I was depositing on a Saturday one day.. luckily there was a teller there that actually witnessed this happen.. this happened on December 30th.. they asked how much the ATM took and honestly I wasn't sure.. I grabbed a bunch of cash to deposit without counting.. They did give me a $400 credit immediately.. the teller called customer service herself to help me out. I low balled the number that was jammed in the ATM Bc I didn't want to overestimate what was taken and one day they remove the credit without telling me. (This happened to me at TD bank when someone charged $900 from a petroleum station in Detroit.. I left TD Bc not only did they make me wait 5 days till the funds settled, I literally had to talk to their head honcho just to have a credit deposited into my account, told me that I could pay my bills, which I did, and two days later took the credit back and left me with a negative balance AND they charged me overdraft fees.. once that was situated, I left them to come to Chase, and now this SMH.. I get why people store their cash under their mattresses now) Fast forward three weeks later, MLK day and I called customer service.. they told me that their investigation was going to take 6 weeks and I should hear from them then.. I waited 7 weeks without an email or a phone call so I finally called yesterday (feb 20). The woman I spoke to told me I was supposed to have an email from feb 12 which didn't exist in my email, and she told me that after they concluded their investigation that the credit was made permanent... which is great but what about the rest of my money? She had no answer... whoops... maybe they were hoping I'd forget and they'd profit off my measly fee bucks? Well.. another investigation will now have to take place... this is now going to take 12 weeks total since this fiasco started.. this bank owes me approx $40 or so.. smh.. its not a lot but it'll pay for my dog's food for the week! My fault for depositing cash via the ATM.. figured I'd try something new since the drive thru was jammed with people and I was being too lazy to walk over to the actual teller.. and assumed that if their machines have these capabilities, they wouldn't muck up the job, but I was definitely wrong. That won't be happening again... ever...

if you have felony you can't even go to the bank shit crazy , they need some type of warning sign i…read morewasted a ride !

Always super helpful staff. A small branch that services a large section of the state of NJ. Easy…read moreand smooth transactions, always.

Always a wonderful experience when I need to stop by. Never had a bad experience in person or on…read morecall.

The service at this bank is excellent. Was given a second chance with this bank and I appreciate…read morethat it was given. Originally was a customer for over 33 years before a few things happened which forced me to lose an account with them. Their holiday and vacation accounts are pretty good. They do not have a monthly minimum that you have to have in the account. Savings accounts I believe are a $500 minimum. What is good about this bank is that they do no charge a monthly fee.

I have been a customer with the Middletown branch of Columbia Bank for many years…read more I have always been treated with the utmost respect and received excellent customer service. More importantly, I am a satisfied customer and will continue to do business there. Sincerely, Ronald Jacobs Middletown NJ

absolutely awful experience.. my account was inexplicably locked a few months ago, the fees are…read moreinsane, and the customer support might be the worst i've ever experienced. Expect to wait on hold for a half an hour every time you call them, and when they finally pick up the first time it's a 50/50 shot you just get hung up on. When you finally do get through, the lack of professionalism seeps through the phone- I could barely understand the person i talked to, but they answered the phone in an annoyed tone - "HELLO?". Like hello?? who are you??? Do you need my information??? They don't even pretend to be nice, if i answered the phone like they did I wouldn't have a job. The fees are ridiculous, the customer support is horrible, and the bank itself is a joke. Avoid.

The communication between the phone customer service and the bank branch is subpar…read more My account was closed and then reinstated last year. I got a new debit card that I have been using all year (this year). After speaking with customer service on the phone, the person told me to go to a local branch to get another debit card. I did and the teller informed me that they are cutting ties with me and that she can print a check for the remainder of the money in my account. Several conversations later, they felt that my account should never have been reinstated even though I have been actively using my debit card all year.!