**NOTE: This review is on the agent Ken Mihalcin, NOT Allstate as a company.***…read more When I was in my mid-late teens with a fresh driver's license I got more than a lesson in how to drive a car, I also got an important lesson in insurance companies. As is generally tradition, when I turned 16 my parents put me on their auto insurance policy and bought me my first used car so I could learn to drive. At 17 I was involved in a car accident that totaled my poor blue Chevy and put dollar signs in this insurance company's eyes. "Oh it will be MUCH cheaper to have your 17 year old high school student who works part time at minimum wage to have her very own SPIN OFF POLICY!" they told my bewildered parents. Thank God they didn't listen to the agent...until the next year. I graduate high school and go off to college with a dream, my sketch pad, and a brand new insurance policy in my name! Man these agents are GREAT at the hook and bait approach...especially when they'll talk your ear off and keep you in their office for (literally) hours talking and talking and talking. Maybe it's just their personality, or maybe it's a device to confuse you and get you to willingly sign your name on the dotted line, and into their merciless clutches you go! A few years pass and my father (whose name is on the title to my car) goes with me to the Allstate office again. I don't remember exactly why, but I think it was to help me try to lower my premiums since at this time I was more than a little broke... The agent, talking 100mph mentions something that didn't sit right with me. So for once, I speak up, "Wait, so the vehicle has to be in the name of the insurance policy holder?!?!!?" I know this must be a widely known fact, but we, having placed our trust in this agent, had NEVER heard this before this day. Needless to say, my car was in my father's name and the policy was in my name. "So..." I asked angrily, "I have had this policy for a few years and if I had gotten into an accident, YOU wouldn't cover it?!?!?" The agent stammered and said this was the case. Not only was it me, BUT THEY ALSO PREACHED SPIN OFF POLICIES TO MY YOUNGER BROTHER WHO WAS IN THE SAME SITUATION! My brother had a policy in his name and drove a vehicle in my father's name. No apology, no offers to fix the situation. That day my parents took me and my younger brother to a notary and we got the titles switched right away. From that day forward I felt totally helpless about insurance policies. That was until I got a job where I needed to learn how insurance works and what the state minimum coverage ACTUALLY IS (not what the agent tells you it is). I found a policy elsewhere that charged the same premium but gave me much more and better coverage and have not looked back yet. PLEASE do your research and DON'T LET AN INSURANCE AGENT FAST TALK YOU. Again, Allstate as a company, I can't attest to, but Ken Mihalcin is a dishonest agent and may disgrace Allstate's name. I have to wonder how many parents and their kids have had this happen to them.

This agency (Not Allstate) is terrible. I moved here from California where I had Allstate for over…read morea decade. When I transferred in, the agent I spoke with (Summer) was very pushy. She didn't answer any questions I had and seemed hell bound to write more policies then I needed. I told her I only needed auto (not renters). I was clear about this. Despite the discount, I have my renters insurance elsewhere and I would like to stay that way. She persisted until I made it very clear that my answer was no. Days later, when I went to look at my auto account online, the renters insurance was added. I find this sort of practice slimy and dishonorable. She wouldn't answer my calls for days. I finally reached to Ken instead (on four separate occasions mind you). I was told he was always in a meeting. When I finally reached him on the fifth try, he seemed annoyed and took her side by saying she was doing me a favor. I was livid. Stay away from Ken Mihalcin. He is a joke.

I actually can't bear to walk in there again. Last May, I showed up in person to ensure an ACH went…read morethrough. I was on crutches and my face had also been injured when I fell. I didn't look so great, but that doesn't mean I'm not a worthy and valid human being. I was sitting outside, likely looking awful with my face still bloodied up. I was hurting badly from the fracture I had. I was not able to walk another step. I only had about a block and a half to hobble home, but I was unable to do so. It took a long time to call an Uber. A lady came out of the bank and demanded that I leave, saying I had begged another customer for a ride home. I had not. I knew then that I had been profiled, judged based on appearance. What kind of financial institution would do a thing like that? I was in a lot of pain. All I could do was to tell the bank lady to leave me alone and hope that the Uber would come soon. That I know of, banks and other financial institutions are bound by law not to be discriminatory. Judging a person based on appearance IS discrimination. I made up my mind I would stop banking there. I cannot support a snob institution.

this is a welfare bank, bottom line. there rates are very, very, sub par! i have over a 800 credit…read morerating and i can get better rate online than i can get here. they will not even match rates. there checking and savings rates are also hurendus. there hours suck! beware, take your bussiness elsware!

Nothing like home town people to care for what you need! I left PA 7 years ago and kept my…read moreinsurance with the Kerr Agency because of the service and friendly people that they employ! Best insurance rates and service that I could find anywhere! I appreciate them and it's nice to know that they are so responsive to my needs as a customer! During Covid they also stepped up and gave everyone a break to assist with the struggles of their clients! Kudos to Erie Insurance for being so helpful during those trying times! Thank you Kerr Agency for being Top-Notch! JP

From the owner: We have a range of plans for all stages of your life. The Kerr Agency Inc works hard to ensure you…read moreare taken care of. Rely on us for your Beaver Falls, PA Insurance needs.

Awful company. As written in other reviews, the communication is non existent. phone calls aren't…read morereturned. The only calls answered are the extension to schedule to view a property. The rest go to a dead unreviewed voicemail. Zero accountability. There is no one in charge of the office, and they will change the "property manager" at will so there is even more confusion. Think, "a moving target is harder to hit" philosophy. Additionally, they will attempt to have you perform the functions of office staff (without compensation of course). for example, a new computerized application process went online and we were unfortunate to be the first to use it. There were so many problems with it, likely because no one had tested it before making it active, that they asked us to make a list of problems with it so they could work on it. we politely declined and had to use a paper application. Also, they will attempt to have you be their maintenance tracking coordinator by downloading apps or interacting with websites to enter work order tracking information for them (also uncompensated office staff work). We had a house fire and were forced to rent while our home was repaired. After having to deal with this property mangement company, we gained some empathy for people who are not in any other financial position other than having to rent and are forced to deal with these types of awful companys. If you have to rent, try to use another company.

I am giving this company one more star than it deserves. The landlords took my rent when they were…read morenot supposed to, (which left my bank account over drawn) and was told that I would be reimbursed, and would get my security deposit. I later received an e-mail that not only would I not be reimbursed, and not getting my security deposit, they also charged me for a toilet seat that was damaged ( been damaged since the day I moved in, and I owe them over 2,000 dollars for the balance on my lease, which I was not informed of when I informed them of me vacating the apartment. I also put in a service request to have my bathroom heater fixed. The guys showed up, said it need a new part, and never returned, which left me with ice cold showers. I even got everything out in a timely manner, and spent a whole day patching in nail holes, and making sure the apartment was the same way it was when I moved in (very clean) all told, these people are crooks, and will likely continue taking money off of me long after my old apartment is occupied again

Top Notch Operation. Very Knowlegeable. Dependable. Focussed on providing you the best service…read more Highly Recommended!

I have dealt with them Cottrill Arbutina for over 15 years. They are outstanding. You can count…read moreon them to provide good, accurate services and to be responsive to your needs. Their staff is excellent, the newsletter informative and great at keeping you up to date. I have watched the business grow from a small one to what is now a larger and highly successful one. I don't think you would go wrong trusting them with your accounting needs. I have a small but complicated business. They are up to any task you give them